Richer Sounds - Chiswick Opiniões 

1152
TrustScore: 5 em 5

4,9

482 Chiswick High Road, W4 5TT London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(1152)

25 159 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Old School Shopping Experience

Great to be served by employees who are certified audiophiles the experience becomes more than a purchase

12 de agosto de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Classificada 4 em 5 estrelas

Great service and expert advice.

Great service and expert advice.

12 de agosto de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Classificada 5 em 5 estrelas

excellent helpful service

excellent helpful service. On their advise I bought a Ruarkaudio Compact Music System which was deliverd the next day and I am very satisfied with my purchase

6 de agosto de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

RicherSounds for many years…

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bonus is the fact that if you do not make a claim then at the end of the warranty period you can get you money back - brilliant. I have also found than their customer service is very good but should matters go wrong they have an excellent escalation process in place that really does work. Also they will not be beaten on price on like for like goods. No hesitation in recommending.

6 de agosto de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

I popped in to talk amplifiers!

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the remote wouldn't work so I called them and straight away they ordered a brand new boxed Denon and honored the existing discounted rate. Thats Customer service.

5 de agosto de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent product and service and…

Excellent product and service and arranged an excellent “fitter”. Couldn’t be better.

31 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

All good

All good. Pleasant and helpful staff. What I needed was in the shop both times so that saved me a lot of time and effort.

31 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Fully up-and-running!

Well, it's taken ten weeks of dedicated collaboration by the exceptionally pleasant Chiswick chaps, but we've finally identified a faulty amplifier, which was hampering the new speakers and new streamer, as well as the old cd player and old turntable. With a new Tangent amp, everything's terrific now, old and new.

26 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

I don’t really go anywhere else for…

I don’t really go anywhere else for stuff. Staff incredibly helpful. Soundbar’s amazing as well. Top recommendation…

26 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Very glad that I went with Richer Sounds!

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was taken over the phone and the delivery was super fast with no hic-ups.

I ended up going with an open box model (with a 6 year warranty!) and everything was pristine with everything there.

Very happy with everything (Except LG, Didn't realise how bad their tracking was until I checked AdGuard home) and will definitely strongly consider (If not always go back to) Richer Sounds if its feasible in the future.

14 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great advice

Great advice, patients & choice at great competitive prices.

23 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Love Richer Sounds and great customer…

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS.

7 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

All so good

All so good - service, product. A pleasure.

6 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

From my first phone enquiry to Richer…

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic service this company supplies.
This isn’t the first experience with them the last time was with the Romford branch. This time was with the Chiswick branch. On each and every occasion the service is above 1st class.
I will always use them.

3 de julho de 2026
logótipo da Richer Sounds - Chiswick

Resposta da Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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