I have been a customer of Richer Sounds for many years and wouldn't consider going elsewhere for hi-fi and TV gear. Staff are always knowledgeable and super -helpful without going overboard. Prices ar... Ver mais
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Leia as opiniões dos outros
The staff were excellent at richer sounds glasgow. I went into pick up edifier speakers for my audio technica AT-LP120XUSB in black to replace my old ones. I usually use amazon or ebay but I to wante... Ver mais
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Good professional advice, great prices, RAPID delivery and excellent communication. What more do you want? Ah, yes - a six-year guarantee too. Superb. Leaves their rivals way behind in every way.
A empresa respondeu
Professional sales people in store not pushing sales Delivery subcontracted out TV was faulty on delivery New TV was re delivered by sub contracted delivery team The delivery team were awkw... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Informações de contacto
57 Jamaica Street, G1 4NN, Glasgow, Reino Unido
- 0333 900 0038
4,9
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
The TV was a fantastic price and the…
The TV was a fantastic price and the delivery was very fast this is the second TV i have got from them
15 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent experience as always.
I have been a customer of Richer Sounds for many years and wouldn't consider going elsewhere for hi-fi and TV gear. Staff are always knowledgeable and super -helpful without going overboard. Prices are the best around.
15 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Excellent returns policy
I purchased a Sony television which turned out be be deffective. Richer Sounds accepted it back and replaced it with an alternative in a very easy and efficient manner. Thanks
13 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Superb.
Good professional advice, great prices, RAPID delivery and excellent communication. What more do you want? Ah, yes - a six-year guarantee too. Superb. Leaves their rivals way behind in every way.
14 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent advice from the Glasgow store…
Excellent advice from the Glasgow store and prompt delivery - parcel left where requested and good photo to confirm location
12 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Great service thank you
9 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
The staff were excellent at richer…
The staff were excellent at richer sounds glasgow. I went into pick up edifier speakers for my audio technica AT-LP120XUSB in black to replace my old ones. I usually use amazon or ebay but I to wanted to give richer sounds a try and to be honest it was a much more enjoyable experience to ne in a shop speaking to people who knew what they where talking about . I end ended up buying a new stand for my turntable and cd playerwhich im really happy about. I spent about 15 minutes talking to one off the staff about horror movies you don't get that with amazon. I will definitely be using richer sounds from now on nothing beats the human touch.
9 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thank you for your 5 star review!
RICHER SOUNDS THE BEST CUSTOMER SERVICE
FIRENDLY KNOWLEDGEABLE & INTERESTED STAFF
1 de novembro de 2025
Resposta da Richer Sounds - Glasgow
Thank you for your 5 star review!
Resposta da Richer Sounds - Glasgow
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great service
Great service, prices, and communication.
Delivery and installation was top notch.
15 de abril de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Argon Audio TT
Purchased a turntable as part of my birthday present. Staff were very informative and advised on what was available. Turntable is great and at last I am able to play my 30-40yo LPs.
7 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thank you for your wonderful feedback
Resposta da Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Excellent service…
Dealing with Simon from the Glasgow branch over the phone was easy.
There was no pressure and thankfully no attempt to upsell.
The purchase of the tv was very straightforward and when I arrived to collect the tv the staff were excellent and put the tv in the car for me.
Excellent service.
5 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thank you for your 5 star review, it’s lovely to read your comments.
Resposta da Richer Sounds - Glasgow
Thank you for your 5 star review!
Professional sales people in store not…
Professional sales people in store not pushing sales
Delivery subcontracted out TV was faulty on delivery
New TV was re delivered by sub contracted delivery team
The delivery team were awkward & didn’t want to use the new box from delivered TV to take faulty TV away
2 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds Glasgow
Simon dealt with me when I was at your Glasgow store looking for a BT portable speaker and an ifi headphone amp.
I have bought many times from Richer Sounds. Simon who has always understood my needs and advised me accordingly.
I was happy with my purchases and as always the great service from Richer Sounds.
It's my number 1 place to go for hi fi and headphones.
2 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your feedback, great to read you were happy with our service.
Great value for money
Great value for money, very friendly and helpful staff.
Would definitely shop here again.
1 de maio de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Superb service .
Superb service .
Product arrived less than 24 hours from ordering .
Contact via email could not be faulted .
30 de abril de 2026
Resposta da Richer Sounds - Glasgow
Thanks for your 5 star review, we look forward to seeing you again next time
Got caught up in traffic
Got caught up in traffic, shop would have been closed when I got there if gentleman hadn’t waited for me. Beat that. Bought my last TV there 15 years past, best price took me back again
29 de abril de 2026
Opinião espontânea
Resposta da Richer Sounds - Glasgow
Thanks for your great feedback and for supporting local business.
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