A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A fault on product made me seek a replacement The online experience to get advice was quick and resolved my query The assistance from staff in store was absolutely excellent Product delivered q... Ver mais
A empresa respondeu
Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries. No high pressure sales Kept well informed about my delivery - items I purchased were out of stock. De... Ver mais
A empresa respondeu
Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these... Ver mais
A empresa respondeu
Simon was really friendly and helpful during my visit and great at answering all my questions. The delivery arrangements for the product were excellent - it was really well packaged and arrived even q... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always very knowledgeable and I feel much more informed before making a final decision.

Resposta da Richer Sounds - Glasgow
When I called to buy my TV the colleague was great and professional

Resposta da Richer Sounds - Glasgow
Brilliantly knowledgeable staff and a great audio visual retailer ... But the delivery company they used was not the best.. I hope you guys read this and act... It could cost you future sales
I ordered an Ortofon 2m stylus from the Glasgow shop. I picked the item up 2 days later. The staff were very knowledgeable and friendly. I would have no hesitation in using Richer Sounds again.

Resposta da Richer Sounds - Glasgow

Resposta da Richer Sounds - Glasgow
Alan at the Glasgow store was really helpful with my telesales phone call and managed to put the tv order through quick enough for next day delivery 🙌🏻

Resposta da Richer Sounds - Glasgow
Very professional ,helpful and nice manner

Resposta da Richer Sounds - Glasgow
Excellent service from Dean, Stephen and all the team at Richer Sounds Glasgow. They really know how to make a customer feel valued. Excellent deals as well

Resposta da Richer Sounds - Glasgow
Very knowledgeable team, really easy to deal with, very helpful and patient with my enquiries.
No high pressure sales
Kept well informed about my delivery - items I purchased were out of stock.
Delivery arrived on expected day and time

Resposta da Richer Sounds - Glasgow
A fault on product made me seek a replacement
The online experience to get advice was quick and resolved my query
The assistance from staff in store was absolutely excellent
Product delivered quickly with great comms
Product fully met expectations
Would recommend Richer Sounds to others based on this

Resposta da Richer Sounds - Glasgow
Staff member helpful and knowledgeable Staff member helpful and knowledgeable

Resposta da Richer Sounds - Glasgow
Good price, quick delivery. When the remote sensor was found to be faulty, a replacement arrived in short order.

Resposta da Richer Sounds - Glasgow
Very straightforward answered all my questions and gave clear answers. Service and delivery was very quick. Also price very competitive. Sales and delivery people very helpful and keept me updated.

Resposta da Richer Sounds - Glasgow
Made phone call and was given excellent information and price for goods.Shipping was excellent.Had no problems with purchase.Member of staff was very helpful and polite,which I don't always find these days.

Resposta da Richer Sounds - Glasgow
Simon was really friendly and helpful during my visit and great at answering all my questions. The delivery arrangements for the product were excellent - it was really well packaged and arrived even quicker than I expected. I am very pleased with my new Evo.

Resposta da Richer Sounds - Glasgow
The salesman was very helpful and delivery was very rapid, next day.

Resposta da Richer Sounds - Glasgow
As usual superb service. Staff are always hard at work. The glasgow branch had 2 on and both busy so was a bit of a wait to get my order. But thats not their fault.

Resposta da Richer Sounds - Glasgow
Very efficient n professional sales staff service.

Resposta da Richer Sounds - Glasgow
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.