Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... Ver mais
A empresa respondeu
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of m... Ver mais
A empresa respondeu
I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... Ver mais
A empresa respondeu
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Richer Sounds - Kingston
Carl was extremely helpful efficient and professional. Has sorted an ongoing problem with our TV. Thankyou.

Resposta da Richer Sounds - Kingston
As always an inshore shopping experience with real human beings who can be advise and guide your customers.

Resposta da Richer Sounds - Kingston

Resposta da Richer Sounds - Kingston
I bought a Samsung OLED TV recently. The sales assistant was very nice and gave me a £20 manager's discount at the time of purchase.
However, about 2 weeks later I went on the website and found out that the TV price has been further dropped by £30. So I sent an email to RC explaining the situation and asking for a price match. I got a response back from Manager Carl offering me the refund. I was very pleased and impressed with their customer service and support.
This is one of the reasons, I have been a RC customer for over 20o years now.
BTW the TV is also amazing and the HDR format is absolutely stunning.

Resposta da Richer Sounds - Kingston
Great customer service especially as this was my first order.

Resposta da Richer Sounds - Kingston
Listened in the demo lounge with a nice knowledgeable chap. Also price better than other places so bought it

Resposta da Richer Sounds - Kingston
The person I store was very customer focused.

Resposta da Richer Sounds - Kingston
Wonderful buying experience from Richer Sounds Kingston. Strongly recommend.

Resposta da Richer Sounds - Kingston
I recently purchased the 77" LG G5 from the Kingston branch of Richer Sounds, and the experience was outstanding from start to finish.
A special shout-out to Sunny, who really went above and beyond. He was incredibly knowledgeable and guided me through the entire process, helping me feel completely confident in my decision. It’s rare to find that level of genuine expertise and patient advice without feeling pressured.
The TV itself is a masterpiece—the brightness and clarity on the G5 are on another level. Combined with Richer Sounds' competitive pricing and their legendary 6-year guarantee, it’s easily the best tech purchase I’ve made.
If you’re looking for a premium home cinema setup, I can’t recommend the Kingston team and Sunny highly enough. 5-star service all the way!

Resposta da Richer Sounds - Kingston
Great service as usual. Very happy with purchase and grateful for the knowledge and advice of staff.

Resposta da Richer Sounds - Kingston
The staff at the kingston branch were amazing
Really helpful from start to finish
Shout to miles who went above and beyond

Resposta da Richer Sounds - Kingston
Excellent service, far more economical than a certain large store… all told very satisfied.

Resposta da Richer Sounds - Kingston
Good value and very pleasant customer service.

Resposta da Richer Sounds - Kingston
Excellent good price. Paid extra for specific day delivery. Was given a 3
hour window but it was a couple of late before it was delivered.

Resposta da Richer Sounds - Kingston
Every time I have purchased equipment from Richer Sounds, Kingston I feel they really CARE about their customers. This approach comes from the Manager, Carl - who is professional, and keen for the firm to make a good impression. The best prices, staff who know what they are selling, and really listen to the needs of their customers. First-class!

Resposta da Richer Sounds - Kingston
Excellent speakers at a keen price, and the click and collect availabity and messaging went exactly as promised.

Resposta da Richer Sounds - Kingston
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.