Richer Sounds - Leeds Opiniões 

3396
•
TrustScore: 5 em 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering online was simplicity itself, the way it should be. TV was delivered the next day and the approved installers did an excellent job. The whole package was a perfect experience.

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(3396)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience buying from richer…

Great experience buying from richer sounds talked to their sales team for a price match and they gave me a cracking price with free fast delivery

4 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Great service and friendly advice

Great service and friendly advice.
Very pleased with my purchase, would definitely recommend to anyone.

3 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Fantastic customer service second to…

Fantastic customer service second to none. Great advice given with demo also. These guys know there stuff & have lots of choice, with advice given freely.
Have so much better understanding now with their help, I’d go back again without hesitation. All backed with a 6 year guarantee …..wow cheers 👌

9 de julho de 2026
Opinião espontânea
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service, advice and pricing.

2nd or 3rd recent purchase from Richer Sounds. Excellent advice, competitive pricing and efficient service.

25 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Fantastic service from Gavin in the…

Fantastic service from Gavin in the Leeds store, he took me through my choices and was a great help. I'm delighted with the turntable and speakers, thanks Gavin.
Micky

28 de junho de 2026
Opinião espontânea
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Staff are really helpful as always

Staff are really helpful as always. I've bought loads from them over the years. Unfortunately I'm a bit disappointed with the Pure Classic H6 but that is nothing to do with Richer Sounds.

25 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Replacement without argument.

Replacement without argument.
Well done Ahmed.

1 de julho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

A return to form?

A much needed and appreciated return to form where the staff at the Leeds store who took my order have made big strides in restoring my faith in the company where next year sees my 40th anniversary of my first purchase.

Regrettably my decision not to buy another TV from Richer Sounds following my experience of late last year is beyond repair (no pun intended)!

23 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

First class service

First class service from Derek from all aspects of the transaction. I was looking for a high quality speaker and amplifier to pair with my Technics turntable. Derek demoed various amplifiers connected to Fyne Audio bookshelf speakers that I preferred and produced a couple of quotes with no pressure to purchase. I decided to go ahead with the Audiolab 6000a amplifier and Fyne Audio F500S speakers until I found a deal with a competitor offering the 7000a model with a hefty discount. Derek happily price matched this offer and also delivered everything by Uber as soon as the transaction was complete. Amazing service from Derek and also from Richer Sounds. One very happy and lifelong customer.

17 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

First class on every front from the…

First class on every front from the actual transaction where the price was exceptional to organising the fitting of the TV. Very content customer.

21 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Helpful staff

After a conversation with Gavin who gave a detailed comparison between the different types of television we chose a TCL model with a 6 year guarantee.
Delivered and installed the following week, would definitely recommend Richer sounds.

11 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Harry and his colleagues were excellent…

Harry and his colleagues were excellent as usual. Pricing was really good and the service the best.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

I ordered some headphones

I ordered some headphones, when they arrived I realised that I ordered the wrong ones! On the Saturday we had a trip to Leeds branch to see if we could exchange the headphones.We received the usual impeccable service, the exchange was no problem, but the headphones I wanted weren't in branch on the day.They organised a free delivery which arrived the following Monday.
You can't beat that for service.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

My New TCL C8L is Awesome.

Great service.
And a great Price.
Plus a free 6 year warranty and Free delivery.
Have bought from Richer sounds inthe past and will continue to do so in the future.
Don't sleep on this retailer just because there's a Curry's nearby.
The peace of mind I have from buying from Richer sounds is worth the extra Mile to find their stores..
Support bricks and Mortar stores or they'll be a thing of the past.

20 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Superb service from the Leeds branch

Superb service from the Leeds branch. Walked through my options and what would work well for my room. To top it off, the TV was £120 cheaper than elsewhere and in stock…. And that’s before considering the famous 6 year warranty. Why go anywhere else?

Shout out to Ahmed and Chris for the advice and Harry for helping me take it back to the car.

19 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Good ole RICHER SOUNDS ...

Rick persevered with my order through difficulty in my understanding how to make payment (74 years old & not very tech savvy ) he was very polite patient and professional the very essence of what I have grown used to when dealing with Richer Sounds. Received my order within 24 hours to complete an all round excellent experience. The whole procedure was rounded off by a polite and friendly driver.

18 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Excellent as usual

Excellent as usual
Best price
Knowledgeable staff
Nothing is too much trouble

18 de junho de 2026
logótipo da Richer Sounds - Leeds

Resposta da Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

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