Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver mais
A empresa respondeu
Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Ver mais
A empresa respondeu
I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Ver mais
A empresa respondeu
I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Richer Sounds - Norwich
Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.

Resposta da Richer Sounds - Norwich
Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

Resposta da Richer Sounds - Norwich
Seb was most helpful and knowledgeable. No pressure to purchase.

Resposta da Richer Sounds - Norwich
I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

Resposta da Richer Sounds - Norwich
Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

Resposta da Richer Sounds - Norwich
Did not try to sell me anything, just helpful and in formative

Resposta da Richer Sounds - Norwich
Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

Resposta da Richer Sounds - Norwich
I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.
I've had great service in the Norwich shop before and would always highly recommend them.

Resposta da Richer Sounds - Norwich
Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

Resposta da Richer Sounds - Norwich
The Norwich team were all very friendly and helpful. Not at all pushy. Have been back a few times. Have now got Denon set up and Wharfdale Speakers. Very happy with the service provided,and even happier with the amazing sound.

Resposta da Richer Sounds - Norwich
Great service, knowledgeable, friendly and helpful. The reason I return

Resposta da Richer Sounds - Norwich
Service i cannot fault, always helpful, knowledgeable and always go the extra mile

Resposta da Richer Sounds - Norwich
All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

Resposta da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich
A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

Resposta da Richer Sounds - Norwich
Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

Resposta da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich
Matt was well informed and very helpful
The TV turned up the very next morning. Very impressive

Resposta da Richer Sounds - Norwich
Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

Resposta da Richer Sounds - Norwich
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