Richer Sounds - Norwich Opiniões 

2047
TrustScore: 5 em 5

4,9

21 St Giles Street, NR2 1JL Norwich, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2047)

24 092 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very helpful

Very helpful, good prices, fast delivery.

25 de abril de 2026
Opinião espontânea
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Excellent service,and brilliant after sales.

Excellent service, always willing to help to get you the right products. There after sales are brilliant to make things right for the customers.

24 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great service

Superb customer service, patient, knowledgeable and professional. Enjoying my purchase and most importantly staff helped me make the right decision

18 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Good advice

I was given the right information and details about the product I was interested in. Very helpful advice and everything was on time as told by the store. The price was good and the guarantee was fantastic. All in all a good job.

20 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Always helpful …

Not sure what I needed but Jon was very helpful with advice and recommendations. Very happy with advice and purchase.

20 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Did not try to sell me anything

Did not try to sell me anything, just helpful and in formative

20 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Great service

Great service, very helpful, answering my questions - even though I’d only popped in to collect an online order nothing seemed like a bother. Unlike so many stores in the same sector.

20 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Very helpful advice and excellent service

I needed some advice on which speaker cable to use to connect a new subwoofer. Called the Norwich store and they were incredibly helpful. They only had one of that particular cable in the shop so they offered to reserve it for me until I could get there.

I've had great service in the Norwich shop before and would always highly recommend them.

16 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Have recently bought a 55 inch…

Have recently bought a 55 inch Panasonic OLED TV (55Z80AEY). There were only 3 left of this particular model and all were located in various stores. Arranged to buy and collect one from the Norwich branch. John ensured TV was well packed and helped me load TV into my car. Richer Sounds staff are brilliant and very efficient. Even though this was a store model it still came with the 6 year warranty. This TV gives a superb detailed, clear image and has very good sound too.

10 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

The Norwich team were all very friendly

The Norwich team were all very friendly and helpful. Not at all pushy. Have been back a few times. Have now got Denon set up and Wharfdale Speakers. Very happy with the service provided,and even happier with the amazing sound.

14 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great service

Great service, knowledgeable, friendly and helpful. The reason I return

14 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Service i cannot fault

Service i cannot fault, always helpful, knowledgeable and always go the extra mile

31 de março de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

All around great service

All around great service. Have purchased TV’s from Richer Sounds for many years now due to this.

14 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

TV screen cleaner

A careful check was made by Seb to ensure we were dealing with the correct TV model. The exact cleaner was then selected for me.
It would have been so easy to have bought the wrong
cleaner.
Many thanks
DG Wright.

10 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Amazing value ,A lot cheaper than…

Amazing value ,A lot cheaper than Argos, well organised delivery with update from van driver

9 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Useful advice

Useful advice, good products, delivered on time.

6 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Excellent help and advice

Excellent help and advice, and tons of patience with my many question.
The purchase and collection were easy to do.

6 de abril de 2026
logótipo da Richer Sounds - Norwich

Resposta da Richer Sounds - Norwich

Thanks for your 5 star review, we look forward to seeing you again next time

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