Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ive had my sub repaired under warranty at the Prestwich store, richer sounds. I had the pleasure of dealing with the manager Sam. Excellent 5 star customer service from initial contact to the authori... Ver mais
A empresa respondeu
I visited the Prestwich branch due to a fault with my subwoofer. I was mere weeks away from the extended warranty expiring and my poor sub was just clicking and making all sorts of noises. When... Ver mais
A empresa respondeu
I like dealing with Richer Sounds because they've got staff that actually understand the products they are selling and know what they are talking about - This is now rare in the high street.
A empresa respondeu
I explained via a phone call that due to mobility issues that I was unable to go to the shop to audition some new speakers. I had narrowed down my selection and asked Noah for his opinion on my first... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful did not have the tv in stock but searched all the other branches to find us one and said they would keep if for us as long as we like as having building work done on the house

Resposta da Richer Sounds - Prestwich
After a courtesy call the item was ready for collection as stated.
Assistant Andy who was very pleasant, helped me carry and put the item in the car. It is not the first
time I have bought from Richer Sounds Prestwich
and have always been very satisfied with the courteous way I have been
treated.l

Resposta da Richer Sounds - Prestwich

Resposta da Richer Sounds - Prestwich

Resposta da Richer Sounds - Prestwich
Staff were welcoming, friendly, helpful & knowledgeable. They sourced a better price & upgrade than I originally requested / expected. Even helped us take the goods to the car. (free parking opposite the shop). Items all good, installed & working great.

Resposta da Richer Sounds - Prestwich
What a great customer service they serve, fantastic choice and pleasant staff.

Resposta da Richer Sounds - Prestwich
Great telephone service. Professional, friendly and efficient! Also, prompt delivery of my new stylus. Never disappoint!

Resposta da Richer Sounds - Prestwich
Ellis, dealing with telesales at the Prestwick branch was great. He was knowledgeable, friendly and professional. I took his advice in it's totality. He didn't try to persuade me to go over budget or talk down to me.
The system of separates arrived the next day. I was impressed.
Unfortunately the first turntables motor was broken when it arrived. Needless to say, I was disappointed as I so wanted to hear my 40 plus year old "wish you were here" album.
Ellis did everything possible to make the swap for a working replacement easy and stress free. It was and I'm happily up and running.
I am so impressed by the products and the service. A big "thank you" to Richer Sounds.

Resposta da Richer Sounds - Prestwich
Great Advice and Service. Sorted out the equipment I needed without trying to upsell me something I didn’t need.

Resposta da Richer Sounds - Prestwich
Great Experience, First Time Customer And Service Was Fantastic Fast And Easy. plus It’s Brilliant With 6 Years Guarantee.. Worth A Visit And Great Staff.
Thank you

Resposta da Richer Sounds - Prestwich
I got what I wanted. The manager & assistant explained how the item worked, showed us how. Everything went O.K.

Resposta da Richer Sounds - Prestwich
Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product.
We described our requirements and the TV is just what we need.
The salesman happily carried it to the boot of our car and gave us a friendly wave as we left.
Five year guarantee is icing on the cake.

Resposta da Richer Sounds - Prestwich
I didn’t know that the 6year warranty value depreciated by 10% on my tv that could not be repaired so I didn’t get the price of a new equivalent tv and not even half the value back

Resposta da Richer Sounds - Prestwich
Good customer service by Knowledgeable staff

Resposta da Richer Sounds - Prestwich
Good customer service, helpful advice and demonstration of products

Resposta da Richer Sounds - Prestwich
Supremely knowledgable and helpful staff, with an excellent product range and great value.

Resposta da Richer Sounds - Prestwich
knob head needed loads of help due to stroke. Got it
loads of help .

Resposta da Richer Sounds - Prestwich
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.