My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais
A empresa respondeu
I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver mais
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The team at the Reading branch of Richer Sounds have been incredible! They've offered invaluable advice and a level of support I simply wasn't expecting. I went in with a pretty good idea of what... Ver mais
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Richer Sounds helped me out of a tight spot. The Hisense STP I bought developed a fault (dead pixel). As it was still under warranty, Hisense were responsible for fixing it. The day before the courie... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, Reino Unido
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They are a well run,friendly and helpfull team. Richer sounds should be your first port of call for all things HI-Fi. Thier TV's aren't bad as well!

Resposta da Richer Sounds - Reading
Great experience, exceeded expectations. James was very helpful. Will use again as an alternative to defaulting to buying online.

Resposta da Richer Sounds - Reading
Whilst I had a disappointing experience with a TV being delivered damaged, it was very quickly resolved and also price matched. Dan did an exceptional job and I know the damaged TV was down to packers and distribution. The customer service was as expected from Richer Sounds; excellent .

Resposta da Richer Sounds - Reading
The staff were very knowledgeable and helped me choose the right cinema received and accessories. Very friendly staff. Really recommend my local Reading branch team.

Resposta da Richer Sounds - Reading
Luke in the Reading shop was great. He ordered the item that I couldn't and prepared the speaker cables ready for their deployment all with the customer professionalism needed.

Resposta da Richer Sounds - Reading
Richer Sounds have a simple formula, experienced, polite staff, efficient support from HQ. Their products are always competitively priced, delivered efficently and with a decent guarantee. There is no need to go anywhere else, just brilliant.

Resposta da Richer Sounds - Reading
First class service from Richer Sounds at the Reading branch particularly James & Dan who assisted me in purchasing a tuner/amplifier and record deck.
It's a pleasure dealing with a company who go above and beyond with customer service and knowledge of the product.

Resposta da Richer Sounds - Reading
James was very helpful and knowledgeable, and straightaway agreed to price match the product. Very happy with the shopping experience.

Resposta da Richer Sounds - Reading
GREAT SERVICE AND STAFF ARE ALWAYS VERY PLEASENT, ALWAYS PURCHASE MY TV'S AND AV RECEIVERS FROM THEM . READING IS A BRILLIANT SHOP AND THEY DO GREAT PRICES.EVEN THERE AFTER SERVICE IS TOP NOTCH WHICH IS SOMETHING YOU DO NOT GET WITH A LOT OF PLACES THESE DAYS

Resposta da Richer Sounds - Reading
I always fine Richer Sounds is easy to deal with competitive pricing.

Resposta da Richer Sounds - Reading
The guys are just so helpful and enthusiastic. A joy to go in and discuss options

Resposta da Richer Sounds - Reading
Rory in the Reading branch was very helpful and new his product kniwledge was very good. He was very polite listened to what i was saying and chise the right system for myself. Thank you Rory 😄in future i will be going bk to Richersounds for more of my home systems equipment.

Resposta da Richer Sounds - Reading

Resposta da Richer Sounds - Reading
Really friendly, knowledgeable and efficient. Thank you to the Weybridge team.

Resposta da Richer Sounds - Reading
Great customer service, quick delivery and excellent product

Resposta da Richer Sounds - Reading
Delivered late but that was traffic congestion. Good to see my product was securely strapped in. Sound bar was different to one advertised. I'm not an expert so don't know if it is of the same spec or better or worse?

Resposta da Richer Sounds - Reading
Recently went into the Reading store, looking for some advice about upgrading my Ortofon 2M Blue to a Bronze. Dan was extremely helpful, must have noticed my trepidation when we were talking about changing the cartridge, and he offered to fit it for me! The Bronze cartridge and stylus arrived the next day, took it in with the headshell, expecting to leave it for a few days, but received a call later that afternoon to say that it was done (by Steve, the manager).
Extremely good service, and I am very pleased with the result - now happily working my way through my favourite albums, and hearing stuff which I never knew was there.

Resposta da Richer Sounds - Reading
We spent a happy hour auditioning 3 sets of speakers before choosing the Focal. Dan was very helpful throughout, indeed he recommended the Focal speakers, which were on sale at a good discount.
All in all a very satisfactory experience.

Resposta da Richer Sounds - Reading
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