Richer Sounds - Reading Opiniões 

1784
TrustScore: 5 em 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was n... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1784)

24 620 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience with Richer Sounds…

Great experience with Richer Sounds Reading. Dan provided excellent customer service—friendly, knowledgeable, and really helpful in choosing the right earbuds. Made the whole process quick and easy. Highly recommended!

19 de março de 2026
Opinião espontânea
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Always great service

Always great service and I'm regularly recommending Richer Sounds. I've taken friends and my neighbour, who have bought and today suggested my son call in.
Friends tell me to leave may card at home so I done spend. Ha Ha

17 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Wouldn't go anywhere else for a TV…

Wouldn't go anywhere else for a TV brilliant service great price and a six year guarantee you don't get this anywhere else so always my first choice go to shop

13 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great team at Reading

Great team at Reading, big shout out to James, went in dead set on a particular brand, showed me another option which gave me food for thought. Also changed my view on soundbar set up rather than the full AV set up I have but no longer the room for it.
Really please with the TV/Soundbar combo and thank you for honoring your price quoted, very happy

12 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Speedy delivery & fantastic staff

Speedy delivery.
Very helpful staff in the Reading branch.

12 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Best in the u.k

I think richer sounds is the best place for tvs and other systems and there price beater is OP

11 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Great advice resulting in an informed choice

I went in looking at a specific TV, which was made available to me to look at. However, Dan asked me a number of questions to understand what I was really looking for and offered some alternatives, ultimately resulting in me changing my mind. Combined with a refurbished model being available I ended up with a better TV than I was looking for originally and at a lower price. Now that the TV has been delivered and installed, I'm very happy with the performance. No issues at all with the service.

7 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Excellent service at Richer Sounds.

Excellent service at Richer Sounds.

Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

7 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Great advice and service

Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

7 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

A Philips TV update went wrong and…

A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

22 de maio de 2025
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Dan from the Oxford Road store has been…

Dan from the Oxford Road store has been a great help for me every time I have been in contact.

After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

5 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great experience and very happy customer

It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

2 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Getting exactly what I wanted... Thank you!

Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

1 de março de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Helpful staff nad good product

Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

28 de fevereiro de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

James was very helpful at helping me…

James was very helpful at helping me pick out my new Tv. Great service, will be back!

4 de março de 2026
Opinião espontânea
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

As always

As always, excellent service from the Hi-fi experts.

25 de fevereiro de 2026
logótipo da Richer Sounds - Reading

Resposta da Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais