Richer Sounds - Reigate Opiniões 

1514
TrustScore: 5 em 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I talked to a knowledgeable human being who was able to answer all my questions and give advice, without any pressuring techniques. I could actually see the product I was wanting to buy and see if it... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. Loja de dispositivos electrónicos
  3. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(1514)

24 266 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

DAB Radio

Very happy with the Pure DAB radio that I bought, although it was not in stock it was soon ordered in.

31 de março de 2026
Classificada 5 em 5 estrelas

Great advice and choice

Really good advice helping me make the right choice for my hi-fi purchase.

30 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

I went to Richer Sounds Reigate…

I went to Richer Sounds Reigate following my son’s recommendation. They were helpful with useful advice and prompt delivery of a LG television. Their shop gives an attractive interior to a well known Reigate building

26 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Staff who are here to help you, not just sell

Richer Sounds continue to be the gold standard when it comes to high street A/V. Plenty of time given to walk through things when I was exploring various options and none of the sales-y undertones. They answer your questions without it ever feel like you're being pushed towards anything.

Was recently in the market for a new OLED television and I was given some inaccurate information concerning the end date for a cashback promotion from LG. As a result, I missed out on £150 which was a substantial factor for me. The staff in-store tried their best to offer a compromise, however once I had contacted head office (again, the Customer Service team at Richer Sounds actually deal with issues with a sense of care- unlike so many others), the full amount of cashback was deducted from the final price of my purchase. This was probably slightly painful for them (and likely was most of their profit margin) but they have made me feel like I matter as a customer and will continue to receive my business in future.

As a side note, if visiting the Reigate store I would suggest asking if they might give you an audio demo upstairs. The kit is unaffordable for the vast majority but my god, what a demo. More of an experience!

21 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Good value

Good value, quick delivery 👍🏻

23 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent friendly staff

Excellent friendly staff. Very knowledgeable and happy to humour my Richer Sounds trip down memory lane.

22 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Always great service

Always great service. Friendly, knowledgeable and helpful.

21 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great expert advice given

Great expert advice given. Especially needed when purchasing that important piece of kit for your music system… really pleased with our new streamer and amp

18 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Audiolab 6000a mkll

Got a great deal on a Marantz amp but I did not do enough research on size did not fit in my cabinet 😔 so needed an amp with less depth richer sounds Reigate were fantastic and understanding and made the exchange. The Audiolab 6000a is just spectacular in every way and good price.

11 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Cambridge evo one

I went into the Reigate store, your colleagues talked me through the options, then demonstrated the different products. It was really helpful. It's good to talk to people who are enthusiasts for the thing they're selling. I then bought it online from you as I ran out of time over the weekend to buy it in store.

9 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Reigate store were brilliant

Reigate store were brilliant, super service, great knowledge and friendly staff. Ollie made the purchase easy. Also price brilliant, cheaper than other competitors by a far margin.

7 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Knowledgeable and helpful staff

Went for advice, got it, they recommended a good product (projector) and although they didn't have one in store it was delivered FOC to my home next day. Couldn't ask for more. Knowledgeable and helpful staff, very happy.

5 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Knowledgable helpful staff

Knowledgable helpful staff, great products at a great price. I already knew what I wanted, LG OLED TV and SONOS soundbar, having visited in store. I did wait for the price to settle, then one phone call and my purchase was complete! Great service, thank you to the guys at Reigate! Recommend.

3 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your wonderful feedback

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