Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver mais
A empresa respondeu
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver mais
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Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver mais
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I talked to a knowledgeable human being who was able to answer all my questions and give advice, without any pressuring techniques. I could actually see the product I was wanting to buy and see if it... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
51 Bell Street, RH2 7AQ, Reigate, Reino Unido
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Very happy with the Pure DAB radio that I bought, although it was not in stock it was soon ordered in.
Really good advice helping me make the right choice for my hi-fi purchase.

Resposta da Richer Sounds - Reigate
I went to Richer Sounds Reigate following my son’s recommendation. They were helpful with useful advice and prompt delivery of a LG television. Their shop gives an attractive interior to a well known Reigate building

Resposta da Richer Sounds - Reigate
Richer Sounds continue to be the gold standard when it comes to high street A/V. Plenty of time given to walk through things when I was exploring various options and none of the sales-y undertones. They answer your questions without it ever feel like you're being pushed towards anything.
Was recently in the market for a new OLED television and I was given some inaccurate information concerning the end date for a cashback promotion from LG. As a result, I missed out on £150 which was a substantial factor for me. The staff in-store tried their best to offer a compromise, however once I had contacted head office (again, the Customer Service team at Richer Sounds actually deal with issues with a sense of care- unlike so many others), the full amount of cashback was deducted from the final price of my purchase. This was probably slightly painful for them (and likely was most of their profit margin) but they have made me feel like I matter as a customer and will continue to receive my business in future.
As a side note, if visiting the Reigate store I would suggest asking if they might give you an audio demo upstairs. The kit is unaffordable for the vast majority but my god, what a demo. More of an experience!

Resposta da Richer Sounds - Reigate
Excellent friendly staff. Very knowledgeable and happy to humour my Richer Sounds trip down memory lane.

Resposta da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate
Great expert advice given. Especially needed when purchasing that important piece of kit for your music system… really pleased with our new streamer and amp

Resposta da Richer Sounds - Reigate
We popped into the shop in Reigate. Staff were really informative and helpful.

Resposta da Richer Sounds - Reigate
Clear friendly guidance from staff -good value for money.

Resposta da Richer Sounds - Reigate
Very knowledgable and help from Richard at the Reigate store

Resposta da Richer Sounds - Reigate
The people and the availability of what we wanted

Resposta da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate
Got a great deal on a Marantz amp but I did not do enough research on size did not fit in my cabinet 😔 so needed an amp with less depth richer sounds Reigate were fantastic and understanding and made the exchange. The Audiolab 6000a is just spectacular in every way and good price.

Resposta da Richer Sounds - Reigate
I went into the Reigate store, your colleagues talked me through the options, then demonstrated the different products. It was really helpful. It's good to talk to people who are enthusiasts for the thing they're selling. I then bought it online from you as I ran out of time over the weekend to buy it in store.

Resposta da Richer Sounds - Reigate
Reigate store were brilliant, super service, great knowledge and friendly staff. Ollie made the purchase easy. Also price brilliant, cheaper than other competitors by a far margin.

Resposta da Richer Sounds - Reigate
Helpful and friendly Staff in store and on the phone
Everything went as smoothly as I could have hoped for

Resposta da Richer Sounds - Reigate
Went for advice, got it, they recommended a good product (projector) and although they didn't have one in store it was delivered FOC to my home next day. Couldn't ask for more. Knowledgeable and helpful staff, very happy.

Resposta da Richer Sounds - Reigate
Knowledgable helpful staff, great products at a great price. I already knew what I wanted, LG OLED TV and SONOS soundbar, having visited in store. I did wait for the price to settle, then one phone call and my purchase was complete! Great service, thank you to the guys at Reigate! Recommend.

Resposta da Richer Sounds - Reigate
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