Richer Sounds - Reigate Opiniões 

1569
•
TrustScore: 5 em 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My first visit to Richer Sounds in Reigate to purchase a TV. Very impressed by the layout of the store which provided an opportunity to easily compare the different makes and models available - somet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service - Ollie (Reigate) was particularly helpful in getting the product I was interested in into the store so I had some hands on (not a fan of doing all my shopping online). Couldn’t have ask... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordering online was a breeze. Item arrived at the store as given in the website. Easy collection instructions from the store. Overall a great experience with Richer Sounds.

A empresa respondeu

Classificada 5 em 5 estrelas

I have built almost an entire home entertainment system over the years and upgraded a few times and 99% of that was purchased through Richer Sounds. There must be a reason! I’ve just upgraded fro... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1569)

24 562 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good advice from John

Good advice from John, the excellent installation service from Darren

18 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Great Team at Reigate…

The entire team at Reigate Richer Sounds are amazing. Ian the manager was very patient and helpful in specking out my system. Richard was then brilliant when it came to making the sale. Ollie helped with all the loading when the equipment arrived and Paul did a great job with the cabling. I had a problem with one of the items and Paul sorted it all out and got me a replacement the next day. All in all, great all round service, including the support needed with a problem. I couldn’t recommend them more!!!
(Also gave me the best recommendation for a local sausage role - thank you my friend)

9 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Classificada 5 em 5 estrelas

Best place to buy a TV these days

Purchased a TV and Soundbar from them (again) recently. As always the service was top notch, great advice, no pressure environment, and an actual shop you can look at things in! Cannot recommend them enough

17 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Good advice from knowledgeable staff…

Good advice from knowledgeable staff without being put under any pressure to buy a particular device. And of course your 6 year free warranty. Great service all round.
Five stars!!!

14 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Wouldn't go anywhere else.

Lovely people and a great experience buying our fabulous new equipment. So pleased with it.
Many thanks

9 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

Great Service & Helpful advice

Great succinct advice, geared to my price point. And the product was in store

4 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Samsung tv

John the gentleman who served me was very knowledgeable and answered all my questions in a way that I could understand

6 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Helpful and friendly assistant

Helpful and friendly assistant, item delivered in a couple of days (very good considering item was ordered on a bank holiday).

6 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Staff going extra mile.

Staff who spent time with us discussing products were very helpful, knowledgeable and listened carefully to our needs.

3 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

I had a great experience at Reigate…

I had a great experience at Reigate Richer Sounds, they really took their time to show me my options on Hifi equipment of which I am a total beginner. It never felt like a hard sell either and what I puchased is brilliant, and great value. The staff there were brilliant.

3 de abril de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your 5 star review!

Classificada 4 em 5 estrelas

DAB Radio

Very happy with the Pure DAB radio that I bought, although it was not in stock it was soon ordered in.

31 de março de 2026
Classificada 5 em 5 estrelas

Great advice and choice

Really good advice helping me make the right choice for my hi-fi purchase.

30 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

I went to Richer Sounds Reigate…

I went to Richer Sounds Reigate following my son’s recommendation. They were helpful with useful advice and prompt delivery of a LG television. Their shop gives an attractive interior to a well known Reigate building

26 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Staff who are here to help you, not just sell

Richer Sounds continue to be the gold standard when it comes to high street A/V. Plenty of time given to walk through things when I was exploring various options and none of the sales-y undertones. They answer your questions without it ever feel like you're being pushed towards anything.

Was recently in the market for a new OLED television and I was given some inaccurate information concerning the end date for a cashback promotion from LG. As a result, I missed out on £150 which was a substantial factor for me. The staff in-store tried their best to offer a compromise, however once I had contacted head office (again, the Customer Service team at Richer Sounds actually deal with issues with a sense of care- unlike so many others), the full amount of cashback was deducted from the final price of my purchase. This was probably slightly painful for them (and likely was most of their profit margin) but they have made me feel like I matter as a customer and will continue to receive my business in future.

As a side note, if visiting the Reigate store I would suggest asking if they might give you an audio demo upstairs. The kit is unaffordable for the vast majority but my god, what a demo. More of an experience!

21 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Good value

Good value, quick delivery 👍🏻

23 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Excellent friendly staff

Excellent friendly staff. Very knowledgeable and happy to humour my Richer Sounds trip down memory lane.

22 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

Always great service

Always great service. Friendly, knowledgeable and helpful.

21 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great expert advice given

Great expert advice given. Especially needed when purchasing that important piece of kit for your music system… really pleased with our new streamer and amp

18 de março de 2026
logótipo da Richer Sounds - Reigate

Resposta da Richer Sounds - Reigate

Thanks for your 5 star review, we look forward to seeing you again next time

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais