Richer Sounds - Sheffield Opiniões 

2025
•
TrustScore: 5 em 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Hi-fi
  2. também em
  3. Loja de dispositivos electrónicos
  4. Loja de televisões

Escrito pela empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2025)

24 662 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I was able to chat directly with one of…

I was able to chat directly with one of the RS guys who spent some time ensuring the item was still available. It was dispatched by him there and then.

25 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Classificada 5 em 5 estrelas

Knowledgeable young chap knew his…

Knowledgeable young chap knew his product, was polite and helpful. Recommended.

23 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Classificada 5 em 5 estrelas

Geoff from Sheffield sorted me out with…

Geoff from Sheffield sorted me out with a cracking tv. I felt his service was great and really cared about doing everything he could to make me happy.
Richer sounds is my go to shop and always be with service like this.
1 happy customer

23 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great service. My last purchase went through al…

My last purchase went through as usual without any problems. I’ve been shopping at Richer Sounds for a long time and the reason I keep going back apart from the great prices is because you only find out how good a company is when something goes wrong with a product. I’ve never had a problem with Richer Sounds Sheffield sorting things out as they provide a great service and another great reason to keep going back.

21 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your 5 star review!

Classificada 5 em 5 estrelas

One call sorted it

One call sorted it. Spoke to Conor asked advice re Tv for mother in law. all agreed and sorted arrived 3 days later job done and happy mother in law.

20 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Great service

Great service, knowledgable and helpful team.

21 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Myself and my wife are 80+yrs old and…

Myself and my wife are 80+yrs old and our only television broke down after 5yrs and 11months of our 6year guarantee. We contacted Richer sounds and spoke to Ben, a fantastic employee of Richer sounds. With a couple of days the TV repair me were at our house, but unfortunately it needed to be taken to the workshop to be repaired. A quick phone call to Ben, who knowing our circumstances, quickly organised a loan TV until ours was repaired. Well done Richer Sounds and a special well done to BEN, thank you.

20 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 4 em 5 estrelas

Pretty much everything was great

Pretty much everything was great. Service from extremely helpful staff was much appreciated and the delivery service and staff were excellent, indeed it was the best delivery service I've ever experienced.

20 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your kind feedback, especially regarding the team at the Sheffield store, and the delivery experience, which I will of course pass on to both the colleagues and the courier.

Of course if we can be of any further help to you please do get in touch..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Classificada 5 em 5 estrelas

Very helpful staff and easy to order

Very helpful staff and easy to order. Ordered by telesales previously and from the Sheffield branch in the last few days.In every case I have used Richer sounds there has been no pressure to buy a particular product and in every case the service including the delivery service has been fist class.

20 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Sheffield Branch, Extremely Happy All Round

Contacted Sheffield branch about a clearance item. Alex responded, repeatedly, in a timely fashion, friendly and informative. Secured a clearance item product for a bargain price, arrived in great condition in good time. Couldn't be happier in every way. Always heard good things about Richer Sounds. This experience will ensure they will always be on my list to consult, when I am looking to make another purchase. Thank you guys.

17 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Classificada 5 em 5 estrelas

Great customer service

The receiver I bought had a very noticeable hum on the left Chanel and the guys at the Sheffield store made it easy to swap it for another unit…then I decided to upgrade to different model all together instead of a replacement unit and again the man who helped me was excellent (and fast!…I was parked on a single yellow line nearby-shush nobody needs to know this). Long story short it’s easy to sell something but when things don’t go well that’s when customer service really matters and, as always at RicherSounds (I don’t buy much but I’ve been a customer since the 00’s), they are nice and helpful…also know a lot about hifi funnily enough

18 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Classificada 5 em 5 estrelas

Great service.

Great service and advice as always.

17 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Classificada 5 em 5 estrelas

very helpful staff and quick reply to…

very helpful staff and quick reply to my inquires, item was special order and arrived quicker than expected.

The Roberts 95i was not as expected (no issue on Richer sounds part). but the Roberts companion app isn't averrable on apple in the UK and is required to setup the streaming services/network. I had to contact Roberts support who suggested a different 3rd party app saying it was better than the Roberts App

15 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Classificada 5 em 5 estrelas

Friendly and professional

Friendly, professional guy who knew the item was after and sorted out the purchase with zero hassles. And as a former Sheffield resident spoke a language I understood.

16 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Classificada 5 em 5 estrelas

Still great after twenty years.

Well. I've been using this store for over twenty years. Quality still superb. Went into store, ordered a stereo, but is was to large !!
Went back, had another chat and oder a different one. Great product, helpful staff and excellent delivery service through DPD. Nothing to add. And thanks to Stuart too for his patience.

8 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thank you for your wonderful feedback

Classificada 5 em 5 estrelas

Excellent service

Good, objective and quality advice.
Good service and professional

12 de maio de 2026
logótipo da Richer Sounds - Sheffield

Resposta da Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

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