Excellent service from the team at Solihull. I knew what I wanted and there was no heavy handed attempt to upsell or push additional stuff (they did check my speakers were up to the job though). G... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent service from the team at Solihull. I knew what I wanted and there was no heavy handed attempt to upsell or push additional stuff (they did check my speakers were up to the job though). G... Ver mais
A empresa respondeu
The honesty and integrity of the staff. When I was telling Marcus how I enjoy the little Denon MD41 system MORE than the Marantz 6007 CD player & amp* he agreed with the quality of sound, said they ha... Ver mais
A empresa respondeu
Usual fuss free purchase and delivery. These guys actually want to do business, which is why I have remained a customer for 30 years. These days, they're also selling real audiophile kit too
A empresa respondeu
I bought some Chord Rumour X Cable and banana plugs [over the phone] and collected them the next day. They cable was cut to the exact lengths I required and was ready even earlier than requested! Such... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
9 Station Road, B91 3TG, Solihull, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service with the shop itself but it just took a couple of weeks to tell me my tv couldn’t be repaired which is a shame but Richer Sounds themselves was fantastic and I always recommend the to everyone
Excellent all round. I ordered my amplifier online and had it delivered to the Solihull store for collection. Very smooth service. Thank you.

Resposta da Richer Sounds - Solihul
Usual fuss free purchase and delivery. These guys actually want to do business, which is why I have remained a customer for 30 years. These days, they're also selling real audiophile kit too

Resposta da Richer Sounds - Solihul
Excellent service from the team at Solihull.
I knew what I wanted and there was no heavy handed attempt to upsell or push additional stuff (they did check my speakers were up to the job though).
Good price, easy payment process and super fast delivery the next day.

Resposta da Richer Sounds - Solihul
Firstly... THEY was not the cheapest. & wanted £20 delivery charge ontop.. BUT don't let that put you off.. i purchase an oled TV from richer sounds the flagship OLED55G56LS ... i was going to purchase the cheaper LG55C5 MODEL... the nice gentleman Carl or Gareth (sorry no good with names) asked what my main use was going to be, as I told him I wanted to use this as a pc monitor... he advised me to go for the G5 model, as this comes with 5 YEARS screen warranty from LG, (against screen burn) this was a prime example of customer care.. NOT a sales tactic.. it was the right thing to suggest... on price ... the tv was on sale at richer sounds for £1299 (and comes with a free LG SOUND BAR worth £199..) ... why i say not the cheapest .. very catalogue had the same tv in stock.. for sale at £1299 BUT THERE WAS A 10% OFF DISCOUNT CODE, making it £1169.10 BUT NO FREE SOUND BAR, I guess free .. IS NOT always free... the difference was still £130.. SO TO SUM UP .. WHY ONLY 4 STARS.. THATS WHY .. in my eyes I paid £1159.10 (£10 discount for joing vip club) for the tv & £130 for the sound bar.. the THING that swung richer sounds way.. customer care and 6 year guarantee.... Would recommend this shop... BUT MAYBE HONOUR a price match guaranteed price.. it says you do.. but when mentioned I was told.. but you get a FREE SOUND BAR.. it's not free if it's incorporated into some of the price... Only the 6 years extra guaranteed swung it for you... that's not the way to run a 5 star service... thank you 4 out off 5 stars

Resposta da Richer Sounds - Solihul
Plesent experiance at shop.
Made me welcome set up headphones for me to hear ..gave me as long as i needed to assess.
Nice helpfull staff.

Resposta da Richer Sounds - Solihul
Great friendly and helpful service from Sam in the Solihull branch.
Not my local shop of Chester, but we were in Solihull for the weekend and popped for a browse as you do.
I ended up buying a Cambridge evo one to replace the hifi set up in the lounge, mainly for a cleaner more modern look but also to keep a good standard of sound I'm used to.
Sam was very helpful as we tested and listened to the evo in situ' on the shelf (i.e real life conditions) rather than the 'perfect' listening room.
We were very impressed and bought on the spot, so good advice given and a good salesman all in one.
5 days in using at home and quite impressed with the quality of the unit as a whole, easy set up on the Stream Magic app for streaming, CD player, TV Bluetooth and aux and quite a smooth envoloping sound with deep tight bass.
I must admit I do have a man cave with my main tradition hifi system to get my serious fix, but this all-in-one is a nice balance between modern life style convenience and excellent quality sound.
Great helpful staff in Solihull store and delivery was on time as arranged. Thank you.

Resposta da Richer Sounds - Solihul
I bought some Chord Rumour X Cable and banana plugs [over the phone] and collected them the next day. They cable was cut to the exact lengths I required and was ready even earlier than requested! Such a great service! I have used Richer Sounds in the past and this purchase only cements [even more] my fondness for this great Hi-Fi company! Long may you last! [Vinyl forever of course😃🎸👍!!]

Resposta da Richer Sounds - Solihul
Super quick and friendly service, even less than 15 minutes before closing!

Resposta da Richer Sounds - Solihul
Great Price. No fuss- easy ordering. Super Quick and Careful Delivery. All A1.

Resposta da Richer Sounds - Solihul
The honesty and integrity of the staff. When I was telling Marcus how I enjoy the little Denon MD41 system MORE than the Marantz 6007 CD player & amp* he agreed with the quality of sound, said they had one called it a work horse. The Denon has way more bottom than the Marantz and there is more going on down there than bass (*Denon through B&W 607 S1s brilliant) I bought two more sets.

Resposta da Richer Sounds - Solihul
Ordered a roll of speaker cable and an amplifier for my Audio Technica record player at the online shop, for pickup at the Solihull branch. Quick delivery (came in the next day), good service and communication (several emails from delivery agent to confirm when the products had gone out and arrived), good product description (helpful in choosing the right products). Would use RS again.

Resposta da Richer Sounds - Solihul
They sent an email for a product I would like, and I bought it. Job done. Marcus was very helpful. The product arrived two days later, what more could you need.

Resposta da Richer Sounds - Solihul
The team were very helpful, helped me pick out a system that fit my needs and explained the differences between several options I had considered.

Resposta da Richer Sounds - Solihul
Excellent LG TV, and very helpful sales guy. Delivery also spot on.

Resposta da Richer Sounds - Solihul
I got a quick response when my tv broke down but because of the fantastic warranty they provide I was fgiven a great credit I could put towards a newer model and I'm so happy with my set up I'd like to thank Stuart and Marcus at the Solihull shop for looking after me and giving the best advice in my price range.. 100% customer service guaranteed everytime 5⭐⭐⭐⭐⭐

Resposta da Richer Sounds - Solihul
Great service from start to finish, thank you.

Resposta da Richer Sounds - Solihul
Competitive price. Very helpful in-store staff. Smooth delivery.

Resposta da Richer Sounds - Solihul
Always a pleasure dealing with Richer Sounds. Knowledgeable, helpful and reliable as always. Big thanks to Sam at Solihull who has helped me many times over the years with several purchases and always gives 5 star service. Thanks again RS Solihull.

Resposta da Richer Sounds - Solihul

Resposta da Richer Sounds - Solihul
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.