I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
A empresa respondeu
Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Ver mais
A empresa respondeu
Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Ver mais
A empresa respondeu
We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan. We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the p... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My BluOs device, purchased the previous year, had stopped working and I was asked to bring it into the store. It took the manager 15 minutes to test the device and confirm a fault. I was provided with a new replacement device within 24 hours.

Resposta da Richer Sounds - Southgate
Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very happy with my new equipment. Thank you very much.

Resposta da Richer Sounds - Southgate
I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much effort. When my system was delivered after a week I realised I had made the wrong choice on the speakers, they did not fill my room. I called the store and they we're so accommodating. I was able to return my speakers and they did a special order from Kef for speakers they do not generally stock. The customer service was exceptional, I highly recommend Richer Sounds, especially the Southgate store. RS now have a customer for life, 5*

Resposta da Richer Sounds - Southgate
Had an issue with an open box item, the store was excellent in resolving my issue and did a great job in making things right. Thank you

Resposta da Richer Sounds - Southgate
Ali at the Southgate branch was extremely helpful and knowledgeable. I will definitely seek him out for my next purchase.

Resposta da Richer Sounds - Southgate
Marantz AV10 and Amp 10 is a fantastic buy, sounds great and looks gorgeous. Big thank you to Mac for helping with the purchase great service.

Resposta da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate
Always a great service from the guys and girls at Richersounds

Resposta da Richer Sounds - Southgate
You had the to I wanted in stock. The salesperson was knowledgeable and helpgul

Resposta da Richer Sounds - Southgate
I thought I had a problem with my Fiio DM13 but your staff checked it over and explained how it worked ( the instructions were poor)
I also easily changed faulty headphones - so overall a really good experience

Resposta da Richer Sounds - Southgate
Sales person was excellent. It's not your fault that the Denon was a bugger to set up.

Resposta da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate
Great service and support, perfect advice. Beats all the other major stores I've been to, especially in value for money.

Resposta da Richer Sounds - Southgate
Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer Sounds, Southgate.

Resposta da Richer Sounds - Southgate
Very helpful and courteous. Knowledgeable about products.
Service was quick and TV was delivered next day.

Resposta da Richer Sounds - Southgate
I badgered Dan constantly with questions and in all honesty, I cannot fault the support and assistance provided.
Always available to take my calls and the order to delivery was spot on.
I have used Richer Sounds a number of times and there is a reason why I keep going back.
Thank you

Resposta da Richer Sounds - Southgate
Ali manager at Southgate lodon was very helpful in helping me decide on besg outdoor TV and wall bracket for me!

Resposta da Richer Sounds - Southgate
I enjoyed being able to listen to some speakers in the listening room. I would recommend both Ali and Hudson at your Southgate premises. The only popint that let the service down was that I came in on Friday and ordered some speakers that you had to order in and I was advised they would be in for collection on Monday. I called on Monday to find out they had missed the deadline on Friday and would now be arriving on Tuesday. A simple phone call to update me would have saved me allocating a wasted day to set my system up. I will try to use Richer Sounds when I can.

Resposta da Richer Sounds - Southgate
Really helpful staff, I did not need delivery immediately and they happily agreed to hold my products until I need them. Great price too, cheapest I could find.

Resposta da Richer Sounds - Southgate
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.