I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
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I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
A empresa respondeu
Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Ver mais
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Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Ver mais
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We’ve bought a few tv’s from Richer Sounds, Southgate and have been served by Dan. We’ve always received fantastic customer service and expert advice. The staff here are knowledgeable and the p... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Reino Unido
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The supply and prompt delivery were excellent. Paying for the product proved difficult and I eventually was charged twice! However I noticed this on my bank account and a refund was quickly given.
Your staff were extremely helpful.
Michael Hutchinson
I would like to say thank you to Dan at the Southgate branch of Richer Sounds for his help and advice when purchasing a Marantz CD 6007 to replace a failed 6004. After much discussion of many things it was ordered and arrived the next day in-store when I also purchased some 0.5 meter layline interconnect cables.
As some else mentioned in the reviews the CD 6007 has 2 filter options and options for the amp as well, filter 2 works well for me and it plays a rather scratched war of the worlds cd without jumping to another track. Overall I am really pleased with this player.

Resposta da Richer Sounds - Southgate
You supplied what I was looking for at a good price, and as your shop is quite near to where I live it was easy to collect what I bought.

Resposta da Richer Sounds - Southgate
I bought some KEF speakers and subwoofer and was liaising with Corrina in Southgate Richer Sounds who has been extremely helpful in explaining the products and also giving a very competitive pricing. Great experience overall.

Resposta da Richer Sounds - Southgate
Dan was the employee and he was very friendly and had some great advice. Really happy with the q acoustic speakers, they sounds amazing and just got some matching stands that make them sing! Got some half price speaker cable and dan showed me how to add banana clips to the centre cable which was great!

Resposta da Richer Sounds - Southgate
Ordering by phone was easy. Service at the shop was very qick, friendly and helpful. Very pleased with the TV I bought.

Resposta da Richer Sounds - Southgate
Brilliant service from Mak at Southgate branch and Richer Sounds more widely. I have had four Samsung TVs over the years from them and most recently one failed during its 4th year. Their 6 year warranty was a no quibble affair, TV was replaced completely, with Mak overseeing a quick and painfree replacement. Wouldn't go anywhere else than RS.

Resposta da Richer Sounds - Southgate
Richer sounds has always offers helpful products advice.

Resposta da Richer Sounds - Southgate
Great service and so helpful as always from staff.
Helpful when I went to collect my product.
Phoned me as promised and couldn't have been more professional.
Thank you all

Resposta da Richer Sounds - Southgate
3rd and 4th TV we bought from Richer Sound. Excellent customer service.

Resposta da Richer Sounds - Southgate
Mak was helpful in responding to my query about an existing order.
He was able to order a different tv unit to my address.
I am very happy with the service provided.

Resposta da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate

Resposta da Richer Sounds - Southgate
Clicked and Collected in a couple of days.
Increasingly Richer does not seem to hold anything I am wanting in stock. It would be nice to see something you fancy on the website, trot down to the shop and take it away instantly.
I do understand why this happens but I like instant gratification, not waiting a few days till getting it.
There wasn't a demo model in stock so I had to buy blind. Now I have the unit (Denon AVR S770) I do like it, it sounds good and the price was very affordable. Service in the store was friendly and helpful.
i have been a richer sounds customer for many years and i have bought at least4 tvs. my last LG lasted almost 20 years so when i needed a new tv i went straight to richer sounds for a reasonable price and 6 year guarantee ,peace of mind

Resposta da Richer Sounds - Southgate
Rang the Southgate shop prior to their opening time and the phone was answered. I ask the woman who answered the phone a few questions about the TV and then explained that I was buying as a moving in present for my son and needed it delivered on a certain time on a certain day. All done - no fuss.
The most interesting thing was that my son said out of all the companies he dealt with in relation to any deliveries on his move that Richer Sounds were the best to deal with and even had a call after delivery to check all went well.
I have been buying from Richer Sounds for over 30 years (i think) my first purchase was from their London Bridge Store.
Service service service - #welldone

Resposta da Richer Sounds - Southgate
Had great banter with the guys. And got a free mug/ album 😃.. plus bought a new set of beyerdynamic ear buds

Resposta da Richer Sounds - Southgate
Problem with the home delivery despite me being at home. My package was redirected to the nearest Richer Sound store and I picked up my streamer the following day.

Resposta da Richer Sounds - Southgate
Me and my wife went in-store in Southgate North London for a new TV. We did not have to wait long to be served. The person that served us was knowledgeable and patient. He explained options. Pros and cons. We knew what we wanted anyway and he matched our requirements.
The delivery process was flawless. We were kept informed as to the delivery time and the TV was delivered in good time. The package was in good condition and so was the contents.
We are still getting used to the many features on the TV. We are satisfied with it, so far.

Resposta da Richer Sounds - Southgate
Ali the manager was helpful and provided excellent customer service. We had our television next day and the old one was picked up to Southgate branch

Resposta da Richer Sounds - Southgate
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