I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Ver mais
A empresa respondeu
Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Ver mais
A empresa respondeu
Ordering was easy, straightforward, polite and helpful staff. Delivery was next day at no extra cost. Product is brilliant. All in all excellent customer service.
A empresa respondeu
Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
157-159 High Street, N14 6BP, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful and knowledgeable staff plus money off the product chosen. Choice of products very good and comparable to larger stores.

Resposta da Richer Sounds - Southgate
Very helpful staff! Demonstated several speakers for me to compare.

Resposta da Richer Sounds - Southgate
Dan was very knowledgeable and helpful in my choice of TV for existing g leads and figments.

Resposta da Richer Sounds - Southgate
Great attentive staff , very patient and helpful, thankyou ✊

Resposta da Richer Sounds - Southgate
Excellent support and guidance regarding our hi-fi requirements by the Store Manager.
Speedy delivery follow up ahead of initial expectation.

Resposta da Richer Sounds - Southgate
From the moment I called the store, the guy who answered, I think his name was Matt, couldn't have been any more helpful. In this day of unhelpful online purchasing, this was a breath of fresh air!
Great advice and service!
I'll definitely be using Richer Sounds for any of my tech purchases in future.
Keep up the good work!

Resposta da Richer Sounds - Southgate
Ordered a Hisense 55 inch Smart TV. Got it delivered the next day. Best Price with 6 year warranty. All staff from the sales to delivery very courteous and helpful all along the process.

Resposta da Richer Sounds - Southgate
After deciding to head to richer sounds in Southgate. My wife and I received fantastic service from Mak. He listened to our wants and budget. Selected the perfect TV. Unboxed and checked the tv was fully working before we left the shop. And I forget to mention he stayed almost an hour after closing. What dedication. If only I could find staff for my business with his dedication.

Resposta da Richer Sounds - Southgate
I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

Resposta da Richer Sounds - Southgate
What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

Resposta da Richer Sounds - Southgate
I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

Resposta da Richer Sounds - Southgate
Excellent service from the Southgate branch.
I only bought a small tv this time but Mak went the extra mile! Very happy with his recommendation.

Resposta da Richer Sounds - Southgate
Fast efficient and friendly service at Richer Sounds Southgate, thanks!

Resposta da Richer Sounds - Southgate
Helpful in choosing from the various options available and sensible in correcting when issues arise

Resposta da Richer Sounds - Southgate
Very prompt responses.
Delivery messaging a little confusing as getting updates from DPD saying I'll have my parcel 'today' etc but I was picking up from store. Didn't need delivery updates as I was collecting from store.

Resposta da Richer Sounds - Southgate
Great customer care and support is why this is my go to store for audio Equipment. Price competitive.

Resposta da Richer Sounds - Southgate
Great advice. Time taken to listen to our needs so we got the system that would suit us.

Resposta da Richer Sounds - Southgate
Brilliant Service.
Very helpful and knowledgeable staff.
Kindly sorted out our problem to our satisfaction.
Very grateful.

Resposta da Richer Sounds - Southgate
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.