Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Ver mais
A empresa respondeu
Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Ver mais
A empresa respondeu
I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Ver mais
A empresa respondeu
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Ver mais
A empresa respondeu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service..100% happy all round

Resposta da Richer Sounds - York

Resposta da Richer Sounds - York
Like your shops and used them before, prices are low, good quality equipment sold, knowledgeable helpful staff, making happy customers

Resposta da Richer Sounds - York
Excellent, people in york were extremely helpful, knowledgeable and friendly.

Resposta da Richer Sounds - York
I purchased an open box item from this branch, and throughout the process Mike was great. His responses were quick, he was helpful, and the item arrived within a couple of days. Everything was as described, and the discount was good.

Resposta da Richer Sounds - York
Superb knowledge, great patience, understandable explanations, great prices , fantastic service. Honest answers too. I’ve bought TVs from a varied list of shops in the past but these guys are the best in the business - they know their stuff. Thank you York branch

Resposta da Richer Sounds - York
The man who served me was so helpful and enabled me to choose the right one to suit my needs.

Resposta da Richer Sounds - York
Excellent experience from start to finish - happy with the tv

Resposta da Richer Sounds - York
I bought a Sony Bravia8 and Sony theatre 6 from Richer in York. I called at the store at about 10.00 am, not realising they don,t actually open until midday. However I was greeted in a friendly manner and was given much useful information before concluding the purchase. It was a first class experience , absolutely fantastic staff, I think his name was Joe.

Resposta da Richer Sounds - York
Aside from the initial first class buying experience I subsequently had two issues with which help was needed. In both cases a satisfactory outcome resulted in my faith in Richer Sounds being assured and if anything boosted. A replacement power lead, delivered to me by Joe at York, and then an exchange of goods by Kevin, following identification of a fault in an old amplifier, just go to show the determination to satisfy customers. Great job team York 👏👏

Resposta da Richer Sounds - York
Great time spent getting the right product, and value for money

Resposta da Richer Sounds - York
Kevin was very helpful and took time to check things for me. The shop was quite busy and staff were giving customers full attention, a proper experience compared to online guess work.

Resposta da Richer Sounds - York
Great experience ,
Would recommend rather than ordering online,..
Advice from professionals is unvaluable...
Thank you !

Resposta da Richer Sounds - York
From the moment I telephoned the York branch to the delivery, everything went very smoothly. Excellent customer service,

Resposta da Richer Sounds - York
Excellent knowledgeable staff very friendly and super unbiased advise love this company no hard sell here just good customer service

Resposta da Richer Sounds - York
I placed this order on the phone at our local store. They were very helpful. The TV and stand arrived next day as promised.

Resposta da Richer Sounds - York
Kevin Baker provided superb advice and knowledge leading to this purchase along with post sales support.

Resposta da Richer Sounds - York
We are so happy with our experience with Richer Sounds. Mike and Sean couldn't have been more friendly or helpful. It was wonderful to be able to sit in the sound room and listen to the speakers we were interested in buying.
Ordering them was straightforward and we were informed as soon as they arrived.
Brilliant service. Have already recommended them to friends.

Resposta da Richer Sounds - York
I have recently purchased a turntable and Bluetooth speakers from Richer Sounds in York and have received excellent service. Mike, the senior sales advisor, arranged a personal demonstration and I ordered the system. DPD delivery was the next day.
I realised that the speakers weren't exactly what I wanted and contacted Mike who arranged to exchange them and another demonstration.
Again the new speakers were delivered by DPD the following day, which was a Saturday.
The attention and service I received from Mike, and Richer Sounds York, were second to none and I would have no hesitation whatsoever in recommending the company.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.