SpinLife associates were friendly, courteous and very knowledgeable in their work. Even though, I attempted to cancel my order and the associate was still friendly and courteous. I called back again... Ver mais
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Leia as opiniões dos outros
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Ver mais
A empresa respondeu
I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had... Ver mais
A empresa respondeu
Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days) It came in the nick of time Tuesday! And I am breathing a sigh... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Informações de contacto
330 West Spring Street, 43215, Columbus, Estados Unidos da América
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,2
Bom
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Slow to ship
3 de abril de 2026
Resposta da SpinLife.com
Hello David, we are sorry there is a delay in shipping due to the holiday. Your order will be shipping out by the 10th. Thank you.
Resposta da SpinLife.com
Hello, Olga, Thank you for your wonderful feedback! We appreciate you taking the time to share your positive experience with us.
You're asking for a review before the…
You're asking for a review before the item even ships,
Order on Monday and ship on Friday, huh???
30 de março de 2026
Resposta da SpinLife.com
Hello, I am sorry for any confusion. We were just looking for any feedback regarding on your initial purchase. I see your order was shipped by UPS with tracking number 1Z9377970352045978 and delivered on 4/2. Thank you.
Ease of website usage
Ease of website usage. Able to use Bread for payments and easy to understand the payment plan. Easy to understand the item that I was searching for. Although it would be easier to understand whether there was a charger included with the chair or not. I was unable to see if it was included or not by the photos and description.
23 de março de 2026
Resposta da SpinLife.com
We're glad you found our website easy to use and the payment plan clear. We appreciate your feedback regarding the charger information for the chair. We will review the product description to ensure clarity for our customers.
Easy order and financing
6 de março de 2026
Resposta da SpinLife.com
We're happy to hear that the order and financing process was easy. Thank you for your positive feedback!
The process from order to delivery was…
The process from order to delivery was great.
22 de fevereiro de 2026
Resposta da SpinLife.com
We're happy to hear that your order and delivery experience was great. Thank you for your positive feedback; we appreciate it.
Two failed orders from Amazon and over…
Two failed orders from Amazon and over $7k of my money tied up for over a week in pending transactions at my bank I called SpinLife.com and the woman there was super nice and knowledgeable. She got me the right mobility scooter for my Father and gave me a much better price than what I would pay on Amazon. She also let me know the reason why the previous sales did not go through on Amazon because she had a direct link to see the inventory to be sold and the scooters I was trying to buy on Amazon was discontinued.
24 de fevereiro de 2026
Resposta da SpinLife.com
We appreciate you sharing your experience. We're happy to hear that our team member was able to assist you in finding the right mobility scooter for your father and provide helpful information regarding the previous orders. We are grateful for your positive feedback.
This is the second scooter that we…
This is the second scooter that we purchased from SpinLife. First one purchased 8 years ago for my husband. Second one is for me. We have had excellent experiences with this company and will continue to do business with them.
19 de fevereiro de 2026
Resposta da SpinLife.com
Hi Linda. We're happy to hear that you've had excellent experiences with us over the years. Thank you for your continued business and for sharing your positive feedback; we appreciate it greatly!
Easy to find the product I was looking…
Easy to find the product I was looking for.
23 de fevereiro de 2026
Resposta da SpinLife.com
Hi Deborah. We're happy to hear that you easily found what you were looking for! Thank you for your positive feedback; we appreciate it.
Resposta da SpinLife.com
Hello. We're happy to hear that you had such a great experience; we appreciate your positive feedback and thank you.
Resposta da SpinLife.com
We appreciate your positive feedback regarding our helpful service and quality products. Thank you for your review.
The Best Heavy Duty Bath Stool
I had bought the exact same Drive Heavy Duty Bath Stool years ago and it is finally getting worn. I looked at others but thought "No I Want the same one again."
It does take some assembly, but well worth the time.
19 de fevereiro de 2026
Resposta da SpinLife.com
We're happy to hear that you decided to purchase our bath stool again! We appreciate you taking the time to share your positive experience with our product and its assembly. Thank you for your feedback.
My chat person followed up with what I…
My chat person followed up with what I needed for my moms bed and we ordered it right away!
13 de fevereiro de 2026
Resposta da SpinLife.com
Hi Michele. We're happy to hear that our team provided the support needed for your mom's bed. Thank you for your order and for sharing your positive experience!
Employee Support Sensational
The support from Kari was superb. The ordering was smooth, her recommendations were spot on, and delivery was smooth and on time. My lift chair is perfect for me.
1 de fevereiro de 2026
Resposta da SpinLife.com
We're happy to hear that the ordering process was smooth and that the recommendations were helpful. We appreciate you letting us know that you are enjoying your lift chair.
Good price and the customer service is…
Good price and the customer service is great helpful.
26 de janeiro de 2026
Resposta da SpinLife.com
Hi Jose. We're happy to hear that you found our prices good and our customer service helpful. Thank you for your positive feedback; we appreciate it!
SPINLIFE APPEARS TO BE A LESS THAN
SPINLIFE APPEARS TO BE A LESS THAN CANDID COMPANY. IN MY EXPERIENCE THEY JUST LIE ABOUT SHIPPING AND CANCELLING A SALE.
ATTEMPTED TO CANCEL AN ORDER THE DAY I ORDERED. SPINLIFE SAID THEY WOULD TELL THE MANUFACTURER TO CANCEL. REPEATED INQUIRIES PROVIDED THE SAME RESPONSE. THEY WOULD LET ME KNOW AS SOON AS THE MANUFACTURER CANCELLED.
ON JANUARY 12, 2026 I WAS TOLD IT WAS TOO LATE TO CANCEL BECAUSE THE UNIT ALREADY SHIPPED. THEY PROVIDED A FEDEX TRACKING # THAT INDICATED IT WOULD ARRIVE ON JANUARY 14. IT DID NOT. THEY ARE PAID IN FULL BUT IGNORING MY INQUIRIES. STAY AWAY FROM THIS LESS THAN CANDID COMPANY.
9 de janeiro de 2026
Opinião espontânea
Resposta da SpinLife.com
Hello Michael. Regrettably, we were not able to cancel the order with the manufacturer as they had already prepared your order for shipping by the time your request to cancel was received by them. We did let you know via chat that the order had shipped and the manufacture was attempting to intercept the package with the carrier, but there was not guarantee this could be done. They were successful, the shipment was ultimately received back by the manufacturer and you will be refunded in full.
For future reference, once an order has begun processing, we’re unable to guarantee cancellation, as it may already be preparing for shipment. However, we will always do our best to assist whenever possible.
We understand the frustration that you may have experienced. Thank you for being a valued customer. We truly appreciate your continued trust and the opportunity to serve you. Your business means a great deal to us, and we are committed to providing you with the best possible experience.
10 days to ship
17 de janeiro de 2026
Resposta da SpinLife.com
Hello Bob. Thank you for your order and for reaching out regarding the shipping timeline. We want to clarify that the estimated ship dates we provide come directly from the manufacturer. These dates are based on their production and availability schedules.
We truly appreciate your patience and understanding. Please know that we are monitoring your order closely and will update you if there are any changes.
If you have any questions or need further assistance, feel free to contact us anytime—we’re here to help.
I received great service and professional service from service provider
Jamie Greer (756) was very patient with me and help me to find what I needed in my price range
14 de janeiro de 2026
Resposta da SpinLife.com
Hi Sylvia. We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad that we could help you find what you needed.
Less Expensive Option Cost Never Provided
Over a year ago, I contacted service/parts for a quote on replacement arm pads for a three-year-old Helio A6. I followed up numerous times and never got a quote. I finally heard from someone that they were waiting on a quote from their supplier. Never heard another word. Fast forward to now and Chat-GPT gets me a parts catalog. I request a quote to completely replace both arms of the chair. This quote come back quickly. $370 for both. I then ask for just the arm pads AND provide the part numbers and zero response for over two weeks. At this point, I just coughed up the $370 for two complete arm replacements since the arm pads have been bad for way too long.
14 de janeiro de 2026
Resposta da SpinLife.com
We appreciate you bringing this to our attention. We are sorry that you experienced difficulties getting a timely quote for the replacement arm pads. We found your original quote and with your approval we are processing that order and canceling the order for the full arm assemblies.
They were very knowledgeable about the…
They were very knowledgeable about the product I was looking for and very helpful showing me how to purchase it.
5 de janeiro de 2026
Resposta da SpinLife.com
Hello John. We're happy to hear that our team's knowledge and assistance made your purchase experience so positive. Thank you for sharing your feedback with us!
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