Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Ver mais
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Leia as opiniões dos outros
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you a... Ver mais
Price was very competitive already however a discount coupon was provided with minimal fuss and then shipping was free - very rare these days. I will definitely order from them again. Shipping was als... Ver mais
What a fantastic experience using this Company. We bought cube hard tail mountain bike for our grandson birthday. We requested if it could be delivered on a pacific day which was. Straight out the box... Ver mais
Informações sobre a empresa
- Loja de bicicletas
- também em
- Ciclismo de estrada
- Loja de acessórios para bicicletas
- Loja de reparação de bicicletas
Sobre Wheelbase
Escrito pela empresa
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareInformações de contacto
Mill Yard, LA8 9LR, Staveley, Reino Unido
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic
Fantastic, swift service, excellebt customer service when an issue raised, certainly be a returning custimer 😃
24 de outubro de 2026
Absolutely brilliant and hassle free…
Absolutely brilliant and hassle free experience, within 1 week of placing my order the bike was delivered to my door, had 2 calls from to keep me updated on what was going on also.
20 de outubro de 2026
Excellent service and highly recommended
Highly recommended and amazing service.
Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying that it was they refunded one of the orders and proceeded to send out the other...excellent service,will definitely be using this company more often.
21 de outubro de 2026
Great service with great after sales. …
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you and all very easy. I recommend them in all areas. Thank you all at Wheelbase.
20 de outubro de 2026
Opinião espontânea
Great product
Great product, very easy to navigate web site and zero issues placing and paying for my order.
20 de outubro de 2026
the price was very competitive and the…
the price was very competitive and the delivery time was exceptional
19 de outubro de 2026
Found what I wanted at a great price…
Found what I wanted at a great price and delivery was super quick. Really happy!
19 de outubro de 2026
E bike arrived super well packaged and…
E bike arrived super well packaged and ready to ride! A few things to do like put the pedals on and I was off.
16 de outubro de 2026
Superfast delivery 👌
16 de outubro de 2026
Great products, prices & service
Great products, priced really reasonably & communicated excellently throughout
16 de outubro de 2026
Delivery was delayed by 7 days
Delivery was delayed by 7 days, although I did receive a refund for the bike assembly service because of the delay. When the bike finally arrived, the front brake was squealing and the rear tyre was wobbling from side to side. I reported both issues and was offered a free electric pump. I appreciate the gesture, but that's not really the point. When you spend this much money on a brand-new bike and pay extra for the “Ready to Ride” service, you expect it to arrive properly checked and ready to ride. Unfortunately, that wasn't my experience.
8 de outubro de 2026
Amazing service
Great advice over the phone. Convenient delivery options. Best packing I've ever seen. Would recommend to a friend without hesitation.
8 de outubro de 2026
Arrived quickly buy unfortunately thry…
Arrived quickly buy unfortunately thry were the wrong size so I returned them the next day.
7 de outubro de 2026
The service was fast and efficient
The service was fast and efficient, and the overshoes were at an excellent price.
5 de outubro de 2026
Amazing price, great communication and super fast delivery
Amazing price, great communication and super fast delivery.
5 de outubro de 2026
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