Opinião sobre Owners Direct
They keep your deposit for no reason
This company is awful. Please do not book via them or Homeaway. They lie and don't repay your deposit (our holiday ended 4th August and still no return of depisit- which owner of property authorised on time). I had to contact them several times before and after the holiday and each time they just fob you off and are unhelpful. Please use someone else if you want to have a good holiday. Ps - it seems there stock response is to blame the owners for things and for not responding! Which having now read the owners reviews here i suspect is another lie!!
Resposta da Owners Direct
Dear Matt,
Please accept our sincere apologies for the issue with your deposit and the negative experience with our customer service. Should you wish us to look into this please could you advise us your email address associated with your account and the property ID. Once we have the above information we will contact you as soon as possible.
Please accept our sincere apologies for the issue with your deposit and the negative experience with our customer service. Should you wish us to look into this please could you advise us your email address associated with your account and the property ID. Once we have the above information we will contact you as soon as possible.