Opinião sobre Tomtop
Comprei um relógio há menos de um ano e…
Comprei um relógio há menos de um ano e há dias avariou, pura e simplesmente deixou de funcionar. Apagou. Primeiro pediram-me que o mandasse arranjar na minha terra e que eles pagariam. Depois de muita troca de correspondência percebi que não iriam fazer atuar a garantia e perguntei quanto estavam dispostos a dar-me para a reparação. 6,00€. Então disse está bem, desconta-se os 6,00€ e compro outro relógio. Até hoje nem mais uma resposta. Não lidei com gente séria.
Resposta da Tomtop
Dear Reinaldo Alves,
Thanks for your order and we are sorry for all the inconvenienced.
First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Tomtop.com
Thanks for your order and we are sorry for all the inconvenienced.
First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Tomtop.com
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