Great communication and customer service. I ordered last night and received a phone call this morning because they had gone out of stock of the item I had ordered. I had a nice conversation with a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a... Ver mais
A empresa respondeu
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly. These guys h... Ver mais
Amazing company. Very helpful from beginning to end. Parcel was delivered quickly and any queries I had were answered straight away. Needed to send something back and was helped massively over email a... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Esoteric Hydroponics Ltd was born from a dream; to boldly grow where no one had grown before, and to boldly grow with a technology that no one had used before! So this dilemma had evolved and a solution needed to be found. A new hobby was discovered an...
Informações de contacto
Reino Unido
- 1-hydroponics.co.uk
4,7
Excelente
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing team and a well run business
Amazing team and a well run business. With great customer service. Have everything you need novice hobbyist or pro. I've been shopping with this team for some time and always look after me as a customer. The packaging is brilliant too dont throw this away it's great to reuse these sheets of panda film. Always fair never beaten on price. Trusted 5*
6 de julho de 2022
Opinião espontânea
Excellent company!
Excellent company, had a small problem with my order (out of date item) and was sent a replacement via next day DHL service. Staff were friendly and responded to my email very quickly.
These guys have been around a long time, buy with confidence!
13 de janeiro de 2022
Opinião espontânea
Outstanding
Outstanding quality and service look forward to ordering from them in the future.
13 de maio de 2021
Opinião espontânea
Good guys
Good guys. Very quick to help, friendly and efficient.
shopping here has been an easy and pleasant experience.
Bob Bangers
11 de março de 2021
Opinião espontânea
The order has arrived
The order has arrived, everything is in place, communication with them is excellent and fast. All the best to a team that works flawlessly!!!!
9 de março de 2021
Opinião espontânea
esoteric guildford
Ordered some stuff from these guys, it came so quick I'd barely finished ordering it. Awesome service, higly recommended.
28 de outubro de 2020
Opinião espontânea
Mix up then exceptional service to sort it
Got my order mixed up, I asked for a discontinued bulb so they sent me the latest, all staff were polite, happy, friendly and much more, took the time to explain what's was happening with super fast delivery, I expected to be angry about getting the wrong product but I am more than happy with the treatment and replacement. Will definitely do business again, can't fault them 🌟 🌟 🌟 🌟 🌟
20 de maio de 2020
Opinião espontânea
Good products - might want to revisit delivery system though
Ordered a rare piece of equipment - to their credit they stock things else has - and an additional item from them late Friday/weekend. They only dispatched the items the following Tuesday, which is a little long but manageable. Then their chosen delivery company (they use DHL, so beware!) two days in a row attempted delivery to the wrong address (I live in Kensington, they seem to have geotagged attempted deliveries in Purley!). On day three of delivery attempts, luckily, it finally arrived, and am very satisfied with it!
7 de fevereiro de 2020
Opinião espontânea
Resposta da Esoteric Hydroponics
this a a reveiw on dhl and not us. all couriers are crap to be honest we have tried them all.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.