1clickblinds Opiniões 405

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Ordered a blind 1 May. Advised 3-10 working day delivery. Followed up with customer service as no order tracking available, eventually delivered 15 working days later. No installation instructions in... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just ordered two sets of replacement blinds, 48 replacement slats, they came with weights and chain perfectly packed ready to hang. I Can’t praise this company enough, unbelievable price, took les... Ver mais

Classificada 5 em 5 estrelas

Wanted to replace some blind slats after redecorating without needing to replace the whole thing. These were the the right colour and design and I could specify length required so ordered in the hope... Ver mais

Classificada 4 em 5 estrelas

Simple ordering, quick delivery. Ordered replacement vertical slats and they are as shown and good quality. Only marked as 4* as one strip had no fitting on top and there is a crease from packaging wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de persianas

Escrito pela empresa

1 Click Blinds is an online store that supplies blinds which are elegant and are made from the highest quality fabrics. We supply all type of window blind products starting from Vertical to Rollers. We are located in Dewsbury. West Yorkshire, we have a combined experience of 10 years in supplying and our team is very dedicated and experienced in the window blinds industry. 1 Click Blinds has been working in the windows blinds industry for more than a decade. We have helped many windows dress up properly in the country. Our products and services are available, so please feel free to visit our website or Facebook page for more information: www.1clickblinds.co.uk or www.facebook.com/1ClickBlinds you can either contact us on via email or phone. E: info@1clickblinds.co.uk T: 07882016635.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

405 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect fit indeed!

The perfect fit blinds were a perfect fit and the after sales customer service was just as good!

1 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Excellent blinds

Excellent blinds. Very happy with my purchase and delivery.

4 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Very easy to order

Easy to use website. Great delivery

4 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

The blinds are fantastic

The blinds are fantastic. Quick delivery. I will definitely use 1Clickblinds again

2 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Prompt delivery

Prompt delivery. Well packaged. All items as ordered.

26 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

From order placement to delivery of…

From order placement to delivery of made to measure slats 6 days, good product good service

1 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Blinds

Good quality rail and slats, good service delivery was on time, well worth the price

2 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 1 em 5 estrelas

Terrible Customer Service

Slats delivered were short. Photographs were requested by 1clickblinds and sent to them via WhatsApp.

I then received an email stating the the production team had reviewed the photographs and the slats were within the tolerance so the order was correct.

The email that was sent asking for the photographs stated the tolerance was plus or minus 3mm.

This changed to 6mm when they emailed back stating that the order was correct.

I emailed back asking them to review it again and telephoned the mobile number. The landline is never answered.

I was told that the slats were going to be replaced.

My wife asked for written confirmation and had still not received it.

I would not recommend this company after this extremely poor experience.

Further to the reply from 1clickblinds:

Your email to my wife stated the tolerance was 3mm (plus or minus). Your website states 4mm. Your email to me stated 6mm. As I said in my reply do you make it up as you go along to suit your preferred outcome?

I messaged you in WhatsApp yesterday and have had no reply so I don't think your communication has been acceptable.

My wife has emailed and messaged and had no reply.

Why have a landline number listed? I was told you were having problems with the phone line. Another example of a different excuse.

I could go on but I won't.

All we want are blinds that are the lengths that my wife ordered.
If you believe differently then you are entitled to your opinion

5 de julho de 2025
Opinião espontânea
logótipo da 1clickblinds

Resposta da 1clickblinds

Hi Neil,
Thank you for your feedback however we would like to correct some information you may not be aware of. Our terms and conditions state that as the fabric is machine cut you should allow for a tolerance between 3 & 6mm. Our team did advise this and also advised the blinds were correct however as you weren't happy with them they did make an exception and offer to replace these for you which we verbally agreed with you over the phone, no email confirmation required. In regards to landline numbers, we are an online business and we don't have this as an option we have contacted you via email and corresponded with you in every instance.

Classificada 1 em 5 estrelas

Wrong size completely to small

Wrong size completely to small

1 de julho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Hi Looking at your account I cant see any emails regarding your order from you after purchase. If you would like to discuss this please reach out

Classificada 5 em 5 estrelas

Vertical Blinds

Easy to order. Good communication. Quick delivery and excellent blinds love them. Thank you.

30 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 1 em 5 estrelas

Wrong size recieved

Delivery took a while.
Incorrect size sent.
Can't get through on phone.
Have messaged and emailed still waiting to get issue resolved.
They seem to be rejecting my emails.
Sorry I placed an order with these people.

1 de julho de 2025
Opinião espontânea
logótipo da 1clickblinds

Resposta da 1clickblinds

Hi Lorraine. I can see with have been in contact to request images so we are able to check if we have made a mistake however we are still yet to receive these. Please be assured if this is an error on our behalf we will resolve this for you

Classificada 5 em 5 estrelas

Needed a replacement slat for my…

Needed a replacement slat for my vertical blinds and ordered one from 1 click blinds. It came within a few day's with the weight and hook attached, cut to the exact lenth i had asked for.

25 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Great service

Great service, great product, website easy to use. Would recommend.

25 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

My experience was faultless

My experience was faultless, I had several phone calls to make sure everything was perfect, I fitted my blinds with no problems just as described, would recomend this company to anyone that enquires as to where they were from, thank you

24 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 2 em 5 estrelas

Poor notification slow delivery and…

Poor notification slow delivery and blinds wrong size when they arrived

25 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Hi having checked our systems I can see no contact has been made by yourself after purchase to be able to assist with this. Please reach out to us if you would like to discuss your order.

Classificada 5 em 5 estrelas

I ordered some replacement slats for my…

I ordered some replacement slats for my living room window. We were so pleased with the quality & how quickly we received order. We decided to order a replacement slats for bedroom blinds & a complete set of blinds & runner for another bedroom window. All easy to put up and look amazing.

25 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

Classificada 5 em 5 estrelas

Order received when expected

Order received when expected, good quality. Easy to fit the replacement slats. Would definitely use 1 click again and recommend them to anyone

25 de junho de 2025
logótipo da 1clickblinds

Resposta da 1clickblinds

Thank you for your feedback and custom. We look forward to seeing you again at 1ClickBlinds

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