1pbroadband Opiniões 

345
TrustScore: 3.5 em 5

3,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

It is ok in lounge where the router is but in the next room i sometiimes need to use my extended ethernet cable for better speed.

Classificada 4 em 5 estrelas

So far so good after 1 month. Good communications/notifications. Switch went smoothly. Fast fibre works well (same high speeds as my old BT). Router tracking & delivery ok - despite package being lett... Ver mais

Classificada 1 em 5 estrelas

Moving house tried chat said be back in minute, never came back. Next session you cannot take internet with you to new house you have to cancel and open new account ring number, tried 30 times no ans... Ver mais

Classificada 4 em 5 estrelas

Switching over from BT was a breeze as router arrived 3 days before and occured at midnight. Since the switch 17 days ago the service is as good as the previous provider but slightly improved wi-fi si... Ver mais

Informações sobre a empresa

  1. Operadora de telecomunicações

Escrito pela empresa

Our aim is to provide the UK's best value fibre broadband service with cheap calls, NO PRICE HIKES and great customer service - so you'll never need to switch again!


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

345 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(345)

21 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Switched from BT and saved £££

Switched from BT - speed has now increased from 37M down / 10M up to 63M down / 19 M up, yet price has gone down from £39 to £23 monthly. Call prices are much lower as well.
Needless to say, I'm impressed, though not surprised as I have had their 1pMobile phone service for some time.
This is a decent company, with good customer service ( they actually answer the phone), and I have no hesitation in recommending them

9 de fevereiro de 2023
Classificada 5 em 5 estrelas

From The Start!

From The Start! Best signal I've ever had from a broadband supplier. Router is the best and service is great- No problems with signal strength in all parts of home.
Super Great.

27 de fevereiro de 2023
Classificada 1 em 5 estrelas

Enormous cancellation fee

Cancellation fee is 80% of the outstanding amount and no options less than 18 months, though my rental agreement is just 6 month. This effectively makes me pay 2,5 time more for the period. Extremely greedy and unfriendly. Beware this "cheap" internet provider that might cost you more than any other

14 de março de 2023
Classificada 5 em 5 estrelas

Was paying£35 with sky broadband only…

Was paying£35 with sky broadband only and was sick of having to call up and get a discount every 18months. No need now even after the contract period I will still paying less
No problems at all,apart from my old laptop running Linux crashes the WiFi but that's down to my laptop, everything else works fine,TV mobiles iPads .
Thankyou.

30 de janeiro de 2023
Classificada 5 em 5 estrelas

Move to 1pbroadband a great success.

We use 1pMobile and that has been very good. We were looking for another broadband supplier and my wife spotted 1pbroadband. So we signed up for an 18 month contract. So we now have double the speed at £10 less than our previous supplier. So for now all good.

28 de dezembro de 2022
Classificada 4 em 5 estrelas

Happy - with service provided.

Nobody gets 5 but not far off.
- simple straightforward- can use old BT sockets (copper) for connections- no hassle with holes and new wires.
- delivered reliable speed as stated up and down over the year or so i have been with them.
- router box, ok but large, software ok,- i use another box.
- no hassle with contracts.
- bit of extra speed for longstanding customers would be a nice touch, but not essential for me.
- very little interaction needed with customer support so that's good. the website easy enough.

30 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

So far so good

So far so good, been with them about a month, change over was flawless and speeds consistently 80mbs and 20mbs. Had a couple of outages but only tempary. Not sure if it's my end, openreach or 1p?
Have been using 1p mobile sims for a while and found them very good, I hope Broadband will be the same.

20 de dezembro de 2022
Classificada 5 em 5 estrelas

Prompt service and answered quick

Prompt service and answered quick and solved by good speaking people that you can understand not multiple questions that send you round and round in pointless circles ie automated services many thanks Les.

3 de dezembro de 2022
Classificada 2 em 5 estrelas

Improve the customer service response.

Improve the customer service response.

It took a couple of weeks to get the internet connection working, phoned repeatedly until a competent operative solved the problem.

Not had a phone line since beginning of contract.
CS repeatedly did a line check - no problem found.
Could have told them that since internet connection perfect. Gave up speaking to them.

11 de outubro de 2022
Classificada 2 em 5 estrelas

I have been a customer for years and I…

I have been a customer for years and I kept getting messages about thanks for joining. Then every month, they weren't able to process my Direct Debit for no reason. When I emailed them to cancel my service, they claimed not to have gotten the email. Their pay-as-you-go mobile service is great, but there are clearly admin problems with the broadband.

7 de novembro de 2022

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