I have generally had a bad experience with staff who were very rude and the policies that were very predatory/inflexible. Their cancellation policy is very rigid and at times unfair. I lost a credit o... Ver mais
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Localização
Alterar localização107 King's Road, SW3 4PA London, GB
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Leia as opiniões dos outros
Excellent instructors! I did the intro course (2 reshape and 1 reformer) and I enjoyed the classes so much and the instructors were so lovely and friendly. I will be signing up with a membership
A empresa respondeu
Anna is absolutely amazing! I loved every minute of the class. Will 10000% be returning. Great energy and spirit keeps you going the entire time.
A empresa respondeu
Great class structure and trainers
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
1Rebel is the ultimate group fitness destination. Our collection of carefully curated classes across 13 studios are designed to get you fit, strong, and feeling good. This is fitness as it should be - fun and completely judgement-free. The best workouts. The best trainers. The best facilities. The best recovery. The best in class in every class. Choose from Reshape, where the treadmill and weights come together for a full body workout like no other. Reformer, pilates but not as you know it, with big beats and big moves. Ride, the ultimate spinning party on the bike. Rumble, a boxing and strength combination, and Reset, one of London's leading sauna and cold plunge studios. The perfect compliment to our workout to level up your recovery.
Informações de contacto
107 King's Road, SW3 4PA, London, Reino Unido
3,7
Aceitável
5 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Resposta da 1Rebel - Chelsea
Thank you for taking the time to leave us a great review - we look forward to seeing you in-club again soon.
Thanks,
Ellie
I have generally had a bad experience…
I have generally had a bad experience with staff who were very rude and the policies that were very predatory/inflexible. Their cancellation policy is very rigid and at times unfair. I lost a credit one time because i cancelled for being sick and another time for arriving less than 1 min past the start time. Also, if you ask for a couple of days extension on your credit, they charge an extra fee. Feels this is a very predatory organistaion and won't be coming back
28 de abril de 2026
Opinião espontânea
Resposta da 1Rebel - Chelsea
Hi Chana,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with us left you feeling frustrated. While our booking, cancellation and credit policies are designed to ensure fairness and availability for all members, we understand that they can sometimes feel disappointing when unexpected situations arise.
What concerns us most is your comment about our team. We always aim to provide a welcoming and supportive experience, so we're sorry to hear that your interactions with staff left a negative impression.
We appreciate your feedback and will be sharing it with the relevant teams as we continue to review how we communicate and apply our policies. Thank you for bringing this to our attention.
Thanks,
Ellie
Great teachers and vibe
6 de janeiro de 2026
Resposta da 1Rebel - Chelsea
Thank you for leaving us a great review.
Anna is absolutely amazing!
Anna is absolutely amazing! I loved every minute of the class. Will 10000% be returning. Great energy and spirit keeps you going the entire time.
13 de dezembro de 2025
Resposta da 1Rebel - Chelsea
Thank you for taking the time to leave us a great review. Anna is great and on our class schedule across lots of our other clubs too. We look forward to having you back in-club soon.
Excellent instructors
Excellent instructors! I did the intro course (2 reshape and 1 reformer) and I enjoyed the classes so much and the instructors were so lovely and friendly. I will be signing up with a membership
16 de novembro de 2025
Resposta da 1Rebel - Chelsea
Thank you for letting us know about your experience!
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