1st Call - Window & Door Repairs Opiniões 159

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had six windows that were misting up and when I looked up what to do I was inundated with companies. I chose 1st Call because they were family run and seemed local you can never tell these days but... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Theresa Fell 18.05.2026 Excellent customer service from 1st call. We had someone to give us a quote and take measurements and the work was completed the week after. We had new hinges fitted to two... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Although the first booked appointment had to be cancelled, I was kept informed and an alternative quickly arranged. The engineer arrived on time, was very pleasant and did a good job, leaving no... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have 2 windows and 1 DG pane in my conservatory replaced. Reasonable price and replacement was carried out to a great standard, cleaned up afterwards and I’m really pleased with the results. I highl... Ver mais

Informações sobre a empresa

  1. Serviço de reparações
  2. Reparação de vidros
  3. Assistência médica ao domicílio

Escrito pela empresa

Why Replace When You Can Repair? We're committed to delivering exceptional service, honest pricing, and complete customer satisfaction, ensuring every job meets the highest standards. With over 40 years of experience in the industry, 1st Call has built a strong reputation for expert craftsmanship, friendly service, and fast response times. Whether it’s a jammed door, a misted glass unit, or a faulty locking mechanism, our skilled team can diagnose and fix the problem quickly and efficiently.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

159 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

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Classificada 5 em 5 estrelas

Brilliant service from start to finish.

Brilliant service from start to finish.
The installation guy was top notch, took the blinds down, fitted the new units refitted the blinds, cleaned up and was gone is less than 45 minutes.
Excellent service and very polite.

3 de abril de 2026
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Resposta da 1st Call - Window & Door Repairs

thank you so much for your kind words

Classificada 5 em 5 estrelas

Windows repaired

Nice and polite installers! Quick and efficient service they knew what they were doing!
Will use them again.
Thanks to everyone concerned.

8 de abril de 2026
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Resposta da 1st Call - Window & Door Repairs

thanks Janice

Classificada 5 em 5 estrelas

New Door …

From start to finish the information and customer service was very good and the door is amazing

12 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

THANKS MARTIN FOR YOUR KIND WORDS

Classificada 1 em 5 estrelas

Absolutely disgraceful company..

Absolutely disgraceful company.. Avoid like the plague.. This is a Scam.. Got a quote for £2,100 for some windows and was happy to proceed on the basis and agreement of a 25% deposit with the remainder on completion even though they were trying to strong arm me into a 50% deposit arrangement.. However, after several visits from the surveyor, someone, who could hardly speak English, got in touch and started demanding full payment in cash so that they did not have to declare the work on their books and in return avoid paying Tax or a payment of 50% with the rest on completion.. Initially I refused but after seversl calls over a period of 7 days, they then offered to do the works for £1,900 so I agreed.. However, after agreeing I then received another call stating the job had been undervalued and the new price was £3,9750 to proceed and wanted the payment in full.. At which stage I hung up the phone and informed my Bank, Trading Standards and the Police.. As they have renegated on the agreement I will now see if I get any monies back

17 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

I think you have the wrong company we are a repair company for windows and doors we never ask for 50% deposit up front please check you have the right company

Classificada 5 em 5 estrelas

Excellent service from initial contact…

Excellent service from initial contact to installation at a very competitive price.
The 2 fitters Mick and Nigel were brilliant and when finished all rubbish was removed and I had the do's and don'ts explained.
If your looking to get your windows or doors replaced I can highly recommend 1st Call

11 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

THANKYOU FOR YOUR KIND WORDS

Classificada 5 em 5 estrelas

Very friendly and helpful staff quick…

Very friendly and helpful staff quick and easy valuation window fitter Very helpful friendly Very good workmanship lrft clean and tidy will be using them again

10 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

Thank you Craig FOR YOUR KIND WORDS

Classificada 5 em 5 estrelas

Good customer service...friendly…

Good customer service...friendly staff...after care phone call to make sure everything was fine...will use again and recommend to friends and family

2 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

THANKYOU iRFAN FOR YOUR KIND WORDS

Classificada 5 em 5 estrelas

Friendly people from the start

Friendly people from the start - received very good service from them and the problem was sorted at a very reasonable price

5 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

Thankyou for your kind words and honest review

Classificada 5 em 5 estrelas

1st class service

We used 1st call repairs before and whilst they were here, mentioned about a large kitchen window that needed replacing, there was just £100 difference in the cost, so we opted from new. 1st class service from the salesman,surveyor,payments and installers.
Aaron rang this morning to do a customer check, that we were happy with the work and we are.

If your looking for repairs or new windows then we would not hesitate to use 1st call again.
True honest Yorkshire tradesmen.

6 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

thankyou so much for your kind and honest review

Classificada 5 em 5 estrelas

Aqib was polite

The gentleman that came to sort out our windows was very pleasant, polite and courteous. His name is Aqib. I have an autistic young child whom he spoke to and didn't show any annoyance to.

Really appreciate the whole experience. Did everything on time and left the area clean.

Would Highly recommend this company

3 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

Thankyou so much for your kind words

Classificada 5 em 5 estrelas

Efficient , polite company.

Really efficient on getting my window replaced the window fitter was Very polite and courteous no mess left all cleaned up I'm really happy with everything I will definitely use them again and I will definitely recommend them to everyone.

3 de março de 2026
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Resposta da 1st Call - Window & Door Repairs

thankyou so much for your kind words

Classificada 5 em 5 estrelas

Excellent company - and now we're draft proof!

Very thorough and helpful customer service - very quick and reliable for no pressure visit/quote. The person who did the work was very courteous and did an excellent, clean job. We had a window replaced and 9 window hinges replaced - all in 2 hours. Another company tried to tell us we needed our entire double glazing replacing!

24 de fevereiro de 2026
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Resposta da 1st Call - Window & Door Repairs

Thankyou for your kind words

Classificada 4 em 5 estrelas

Good job done eventually,ten DG units…

Good job done eventually,ten DG units replaced ,nine done on one day but one was missing so had to return next day!
Generally very pleased but a text or call from them would have been appreciated.
Would use them again. Recommended.

19 de fevereiro de 2026
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Resposta da 1st Call - Window & Door Repairs

thankyou for your kind words

Classificada 5 em 5 estrelas

Hinge replacement

Chap came and replaced some hinges on my windows so I can clean my windows easier , all areas left clean and tidy even took his shoes off to go upstairs , also helped solve a sticking sliding patio door thanks again

2 de fevereiro de 2026
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Resposta da 1st Call - Window & Door Repairs

thanks Kev for you 5 star and honest review

Classificada 5 em 5 estrelas

Very knowledgeable and polite

Very polite and very helpful. I called them for UPVC window adjustments and main door adjustments to avoid draughts. They found out that the hinges cannot be adjusted anymore and they ordered a replacement. Turnaround time was quick and I didn't have to call them back for a follow up. Also, the repair person used his expertise to adjust the 40 years old main door as there was no specific provision for the adjustment which new composite doors usually have. Now I don't have anymore draughts.

3 de fevereiro de 2026
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Resposta da 1st Call - Window & Door Repairs

thanks Abershek for your kind wordd

Classificada 5 em 5 estrelas

Excellent service from 1st Call

Excellent service from 1st Call. Super easy process from start to finish. Had someone out to quote and take measurements within 2 days and the work was completed the following week (in torrential rain as well!) They went above and beyond to make sure we wouldn’t get any more draughts or leaks through the conservatory windows! 100% recommend :) :)

27 de janeiro de 2026
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Resposta da 1st Call - Window & Door Repairs

Thanks Chloe for your kind words

Classificada 5 em 5 estrelas

Window glass and latches

Seen the add on Facebook filled in the form,sales rep called went round the house,then a manager called to check and measure up,couple of days later the fitter came and fitted all the bits freeing stuck windows without any damage and cleaning up as he went along well pleased

3 de janeiro de 2026
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Resposta da 1st Call - Window & Door Repairs

THANKS IAN ALWAYS HERE TO HELP

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