1st Energy Pty Ltd Opiniões 382

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Very smooth signup experience, quick to provide online account with status of transfer. Only issue was the email welcome pack referred to a different plan name ‘zero discount’ than what we had signed... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm so glad I switched to 1st Energy for my electricity needs. It was so easy and quick to join online, and their customer service was friendly and helpful. They have great rates and flexible plans th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There wasn’t a long hold time before reaching an agent, once the call was connected it took no longer than 5mins to complete everything; the team member that took my call was clear, concise and very p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple

Informações sobre a empresa

  1. Serviços de utilidade pública

Escrito pela empresa

1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

382 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Consultative information session

No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.

26 de março de 2026
Opinião espontânea
logótipo da 1st Energy Pty Ltd

Resposta da 1st Energy Pty Ltd

Thank you for taking time to provide a review Alan. Much appreciated.

Classificada 5 em 5 estrelas

Was good experience

Was good experience

20 de março de 2026
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Resposta da 1st Energy Pty Ltd

Great to hear Sandy. Thank you very much for taking time to provide a review.

Classificada 4 em 5 estrelas

New custermer revews

Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple

19 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

He was full of information he followed…

He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person

6 de março de 2026
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Resposta da 1st Energy Pty Ltd

Great to hear Joanne. Thank you very much for taking time to provide a review.

Classificada 5 em 5 estrelas

Great Service

Ash was to the point, a good listener and polite.

10 de março de 2026
Opinião espontânea
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Resposta da 1st Energy Pty Ltd

Great to hear Maria. Thank you very much for taking time to provide a review.

Classificada 4 em 5 estrelas

My experience was positive

My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.

31 de janeiro de 2026
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Resposta da 1st Energy Pty Ltd

Thank you for taking time to provide a review Narelle. Much appreciated.

Classificada 5 em 5 estrelas

No wait time

No wait time, got straight through. Ash was lovely and made conversation very easy.

9 de fevereiro de 2026
Opinião espontânea
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Resposta da 1st Energy Pty Ltd

Fantastic to hear Erin. Thank you very much for taking time to provide a review.

Classificada 5 em 5 estrelas

100%

Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible

6 de fevereiro de 2026
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Resposta da 1st Energy Pty Ltd

Great to hear the feedback Josephine! Thank you very much for taking time to provide a review.

Classificada 5 em 5 estrelas

Affordable Rates

Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling

30 de janeiro de 2026
Opinião espontânea
logótipo da 1st Energy Pty Ltd

Resposta da 1st Energy Pty Ltd

Great to hear the feedback Karen. Thank you very much for taking time to provide a review.

Classificada 5 em 5 estrelas

Electricity account transferred so easily & quickly....

The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.

29 de janeiro de 2026
Opinião espontânea
logótipo da 1st Energy Pty Ltd

Resposta da 1st Energy Pty Ltd

Great to hear the feedback Wendy. Thank you very much for taking time to provide a review.

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