This company is a scam selling shit…
This company is a scam selling shit product no way to contact them . Reported AAA hope they get caught.
Bunch of scum.
15 de agosto de 2024
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
We blend the convenience of online shopping with an extensive selection of high-quality bathroom products, perfectly tailored to the Australian lifestyle. Our commitment to quality and style is evident in every product we offer, from sleek, modern vanities to luxurious, freestanding baths, ensuring compliance with Australian product codes and standards.
Informações de contacto
Austrália
- 247bathrooms.com.au
3,4
Aceitável
15 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Useless
Sent a faulty product and haven't been contactable. No response to emails, can't get through on the phone. No customer service present because they know they provide poor quality, it would seem. Cheap for a reason, shop elsewhere.
10 de julho de 2024
Opinião espontânea
The whole process
The whole process, from ordering to receipt, was hassle free and satisfying
27 de julho de 2024
Opinião espontânea
I have received a faulty kitchen tap
I have received a faulty kitchen tap. Tried reaching out to the store but despite multiple e-mails there is no response. The phone number is redirected to voice mail. I have incurred additional cost for plumber that I won’t be able to recover.
28 de junho de 2024
DO NOT TRUST THEM
DO NOT TRUST THEM! They sell faulty items!! Terrible customer service!! Do not buy from them
21 de maio de 2024
Delivery ontime
28 de maio de 2024
Professional Company
From beginning of enquiry to delivery of product professionalism at all times. Would highly recommend this company.
22 de maio de 2024
Tap arrived on time and very happy with…
Tap arrived on time and very happy with the quality and price...
16 de maio de 2024
To name just few issues
EDIT:
Below answer from this company is totally untrue. I have emails and SMS messages to prove the opposite. Anyhow, no point discussing here. See you at the mediation.
To name just few issues: false advertising, inappropriate handling of returns, lack of communication and customer service. After 3 weeks of trying to return incorrect items without success, the matter is with ACCC now.
BTW Mr.Mahmoud Khodr is the person that has given 5 stars here and the person that communicated with me over the phone and emails from this company.
23 de abril de 2024
Resposta da 247 Bathrooms
Thank you for your review. We need to set the record straight on this matter. You received exactly what you ordered. Despite this, we've attempted to accommodate your request to return the items, even offering to cover return shipping costs. However, it's clear from our communications that you have not yet attempted to return the items. Instead choosing to keep them and demanding a refund.
You also frequently contacted our sales team, expressing strong rudeness in a language our staff found difficult to understand, which complicated their efforts to assist you with the return process.
We've proposed multiple solutions, including a no-cost, convenient pickup from your location, which you declined. It appears you are choosing to keep the products without following our agreed return process.
Additionally, you mentioned that if a refund was not processed within 30 minutes, you would leave a negative review.
Please understand, our policies are in place to ensure fairness and efficiency for all our customers. We encourage you to return the items as initially agreed so we can resolve this matter promptly.
The item was a leather strap set to use…
The item was a leather strap set to use on cabinet door knobs, it arrived in a few days and it’s very appealing.
3 de abril de 2024
Resposta da 247 Bathrooms
Hi Mahmoud,
Thank you so much for choosing 247 Bathrooms! We're thrilled to hear that you're enjoying the 100% GENUINE LEATHER DOOR KNOB set. We pride ourselves on offering high-quality products that not only serve their purpose but also add a touch of elegance to your home. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Warm regards,
Juliana
247 Bathrooms Team
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