Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
SMARTBOOKERS JUMP THE QUEUES AND GET PICKED UP QUICKER WITH 247 CARS’ FREE APP. With 200+ vehicles in the palm of your hand and an average response time of 10
Reino Unido
Waited very close to 1hr for the car to turn up. No links for a map to the drivers location, no number plate sent either. Had to constantly call the company to find where the car was and had to ask for the number plate. Guy on the phone very rude, 'YOU'RE NOT LISTENING OR HEARING ME. I SAID X NOT Z'. Imagine if I was hard of hearing, I would be offended. Imagine if I had an emergency, I would've died already.
Pre-booked days in advance for a taxi to catch a flight. Didn't arrive on time so called them 5 minutes later, was advised they were just enroute and would arrive in 10 minutes. Those 10 minutes go by and the app shows them as 15 minutes away. Had to switch to the more reliable service Uber offers and cancel the taxi that never turned up. Customer service's response was "okay, sorry" and hung up. I was unable to merely query regarding the refund.
Avoid at all costs, unless you want an unreliable taxi service that doesn't turn up with pisspoor customer service. Do better 247 Cars.
Have used them for years. Tonight was completely different experience. AWFUL. Normally, taxi drivers calls to ask if you have picked up the luggage, then they will drive into the car park. This taxi driver didn’t. When he finally called, I’ve said I haven’t got my suitcase yet. But I’ll call when I do. When I got my luggage I called him, he said he already left and I have to book another taxi. So, I called the operator again to book a new one. He was angry and said they will never serve me again. He said I told him I already had my suitcase, which I didn’t. So, instead of saying there must have been some misunderstanding, they’ve decided never to serve me again.
I don’t feel the way Reece or Rhys spoke to me and attitude was nice when I haven’t done anything wrong. Their customer service has really gone downhill.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
