Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Deposited over a week ago by bank transfer, nothing in my account or returned to my bank. Scam I think people be careful

Classificada 5 em 5 estrelas

Had no problems with anything and whenever anything has occurred it has been quickly dealt with quickly. Being a VIP and having a rep to help me with any problems or questions has given my experience... Ver mais

Classificada 5 em 5 estrelas

Like any site I’m always a bit worried at the start about authenticity, if withdrawals will actually be paid, etc etc. For me 31bets is the best platform out there. Fast withdrawals, honest play... Ver mais

Classificada 5 em 5 estrelas

My experience with 31Bets has been excellent, especially thanks to my VIP manager, Chris. He’s professional, friendly, and always goes above and beyond to make sure I get the best offers and support... Ver mais

Informações sobre a empresa

  1. Serviço de jogos de azar

Escrito pela empresa

31Bets is a licensed online casino operating under the Anjouan Gaming License, offering a secure and entertaining gaming experience. With a wide selection of games, fast payouts, and a commitment to player satisfaction, 31Bets ensures a reliable and enjoyable platform for all casino enthusiasts


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Scam

Deposited over a week ago by bank transfer, nothing in my account or returned to my bank. Scam I think people be careful

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I am extremely satisfied with my…

I am extremely satisfied with my experience on 31bets.com. As a VIP player, I benefit from having a dedicated personal manager, which really makes a difference in terms of support and overall service quality.

The bonuses offered are particularly attractive—among the best I have seen so far. In addition, every small issue I encountered was handled and resolved very quickly, which shows how efficient and professional the customer service is.

Today, 31bets.com seems to be one of the most high-quality and reliable sports betting sites available. I highly recommend it to anyone looking for a trustworthy platform with great benefits.

@florian0157

7 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam : 31bet

I strongly advise everyone to avoid 31bet. Based on my experience, this platform appears to be fraudulent.

After depositing money, everything seems normal at first. However, when you try to withdraw your funds, you may face delays, excuses, or even have your account blocked entirely.

In short: deposits go through easily, but withdrawals are not honoured.

Please be careful and do your research before using this site. Do not risk your money on platforms like this.

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unfortunately can't give 0 stars

Unfortunately can't give 0 stars
1 star is unfair for the unbelievable sickening slots payouts, of you want to donate for scammers this is the perfect place, no hope whatsoever to win, these positive reviews are making me sick, a bunch of paid actors

16 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent site

Excellent site. Easy to navigate and very responsive. Have a VIP manager who gives bonuses regularly and very helpful. A+

5 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Many slot providers

Terrible site with low RTP. Many top slot providers won't load or don't work. Netent, Big time gaming, push gaming, gamomat,no limit city, microgaming, stakelogic and Blueprint originally worked when I 1st signed up but then stopped working. Save your money and don't play on this scam site

14 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely Concerning Failure of Responsible Gambling Protections

I attempted to self-exclude from 31Bets on 3 November 2025 due to gambling addiction. Their live chat system failed repeatedly — it would not connect to an agent at all. I immediately emailed their support team requesting urgent self-exclusion, and I have proof the message was sent.

Despite this, my account remained fully open for nearly a month, and I continued to gamble on their platform until 30 November 2025, causing significant financial harm. This only happened because 31Bets did not act on my explicit request to self-exclude.

The lack of functioning support channels, the failure to process a self-exclusion request, and the complete absence of timely communication raise serious concerns about their compliance and customer safety standards.

3 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Deposited £30 - Zero Funds

Deposited £20. Withdrew £160
Deposited another £20. Nothing in balance - in dispute for several days, speaking with bots following a script who apparently investigated the issue and found no wrongdoing.

I have solid proof the funds left my account.

So to further strengthen my case - I decided to deposit another £10, just a minimal amount and guess what - no balance whatsoever. And yep you guessed correctly the £10 successfully came out of my account.

And you will never guess what the bots had to say - check back in an hour and if nothing showing we will open an investigation.

It’s a mess of a casino to be honest. Surprised I managed a withdrawal.

Would be a 1 star if it wasn’t for the withdrawal.

* Shocking Customer Service
* BOT like responses
* Take your money without a care in world

* they close chat down midway through typing during a dispute

* rude, however it comes across more uneducated than anything

£30 out of pocket. Do as you please with this Casino. For me absolutely shocking service

19 de novembro de 2025
Opinião espontânea
logótipo da 31BETS

Resposta da 31BETS

Thank you for sharing your experience. We are sorry to hear about the issues you’ve described, and we understand how frustrating this situation must feel. Please be assured that we take all reports regarding payments, balances, and customer support quality very seriously.

For security and privacy reasons, we cannot review individual account details publicly. However, we would like to investigate your case thoroughly, verify the transactions you mentioned, and ensure that everything is handled correctly. Please contact our support team directly with any relevant screenshots or bank confirmations so we can look into this as a priority.

We do not close chats intentionally or ignore player concerns, and we are committed to maintaining clear and respectful communication. Any report of disrupted service or delayed responses is reviewed internally to prevent further inconvenience.

Your feedback is important to us, and we continuously work on improving our systems, support processes, and overall user experience. We’re committed to resolving this matter fairly and assisting you as soon as possible.

Classificada 3 em 5 estrelas

great wee find

great selection off games, very quick withdrawals after an easy verification process, only negative is no deposit limits, if u have gambling block with your bank also deposits still go through, wud be an amazing casino only for this as ive had some very good wins.

17 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely useless company with useless colleagues

I deposited £150 GBP on 09/11/2025. Since that date I have not been able to access my account, I entered my email on the 'reset password' but no email comes through to my email.
I've been onto live chat every day, I've emailled support every day and still they can't sort it. I feel repeatedly gaslit by colleagues who for the nth time keep asking me to describe the issue time and time again and send screenshots time and time again. I'm still waiting for my money back and I've raised complaints too and I STILL can't get into my account, even I've asked for a refund and still they won't tell me whether they will action my request, since the fund are not used.
This is an absolutely incompetent company, they aren't licensed to operate in the UK. I'll be going to my bank and to VISA to get my money back as they are facilitating transaction laundering.

9 de novembro de 2025
Opinião espontânea
logótipo da 31BETS

Resposta da 31BETS

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you’ve experienced and understand how frustrating this situation must be. Account access and security are extremely important to us, and we take every report of technical or recovery issues very seriously.

For privacy reasons, we cannot review individual account details here, but we would like to investigate your case thoroughly. Please contact our support team directly once more and provide any recent screenshots or timestamps so we can escalate your case to the appropriate department for immediate review.

We do not intentionally delay refunds or withhold information from our players. If your funds were not used, our team will verify the status and process the request in accordance with our internal policies. We also want to stress that we do not engage in any form of unlawful activity or “transaction laundering,” and all such claims are reviewed with the highest priority.

Your feedback regarding communication and repeated requests for information is very important to us. We are actively working on improving our support processes to ensure a smoother and more efficient experience for all players.

Please reach out to us directly so we can resolve this matter as quickly as possible and provide you with the assistance you need.

Classificada 5 em 5 estrelas

Good bookmaker

Good bookmaker, withdraw are easy, goods odds, a lot of choice in sports and rapid money back when bet is won

1 de novembro de 2025
Opinião espontânea

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