Mr Dunn, I would like to point out to you that the item you came into our store to purchase, describing it as the "item we have for sale on Ebay" (the title of which is "Evotech srl" and "laser cut in Italy") is the item you purchased, exactly what you asked for, NOT "in the guise of a famous UK brand". The parts were removed out of the box in front of you, you handled them, inspected them, our parts assistant showed you how they were put together and you were completely happy to purchase the item. We have CCTV recording showing you handling/inspecting the goods and discussing their fitment. You were fully aware of what you were purchasing. So to receive an email from you a few days later, demanding that we refund you for the item, yes it was a demand and not a polite request, then to be threatened, yes we have email threats from you, "the word will spread with my help." has shown that you are in fact trying to undermine our business merely out of spite because we wouldn't cave in to your demands. Very sad keyboard warrior.