3E Accounting Pte Ltd Opiniões 22

Very disappointing experience with 3E Accounting. After going through their assessment process, I was simply told they could not assist my business requirements, with no meaningful explanation or feedback provided.

I chose them based on the positive reviews online, so I expected a more professional and transparent approach. Rejection is understandable, but leaving potential clients without any clarity after wasting their time is not a good experience.

Very poor experience with 3E ACCOUNTING LIMITED. Very unprofessional, wasting time and promising what they cant deliver. They offer cheap services but it is not worth it. Very complicated and messy internal process. it takes ages to get reply especially after they receive a payment.

bad experience. all they want is money and bad service. surprising they have high scores of reviews on other channels. very bad. will never recommend to anyone.

quite efficient and smooth ACRA filing support.

Great culture, minimal politics, nice to work with as a client.

they always reply email in 1-2 days, so far we enjoy their services

Firm is tech-driven and modern great if you like digital tools.

1) 3E is responsive and generally reliable.

2) Pricing is fair.

3) It is not a good experience that 3E regularly spams us with automatic emails like "Warning! There is this and that regulatory obligation and you will get strict penalty if you don't do it, but if you already engaged 3E you can ignore this email". This kind of email is unhelpful and unprofessional, because it means that we always have to respond back and double check if 3E is actively handling this obligation or not. The professional approach would be that 3E personalizes the messaging according to whether they are taking charge of given obligation or not.

4) The above point 3 has been raised to 3E several times already, but has been ignored. This makes me believe that 3E does not really care about the quality of the service.

5) It is a bit too strict that when we utilize 3E for ND service, we have to use all other services from them also and we are even not able to save costs by filing the NIL GST by ourselves - sometimes 3E makes this simple obligation unnecessarily complicated. And we are not clear why 3E deleted our old Corppass and would not allow even me as a director to access it.

Cheap but they messed up issuing the cap table due to an internal miscommunication. When communicating with them, they just go round and round without addressing the fact that they messed up the share issuance.

It has now caused the company trouble with fundraising - not worth it!

The service was top-notch from day one. I especially appreciated how responsive they were—every question I had was answered within hours. That kind of support builds trust.

Fast, efficient, and reliable! 3E Accounting made the entire company incorporation process feel completely stress-free. Everything was handled quickly and professionally.

3e is a trustworthy and dependable provider.

The customer service at 3E Accounting is good, thanks for help to solve my problems.

Always responsive and totally professional

thanks for helping me to apply for my employment pass. the process is efficient and fast.

Quite satisfied with the services, 3e help me setup my company within few days only.

Over a decade of unwavering trust and satisfaction—that's how I would sum up my experience with 3E Accounting. No matter the complexity of my requests or the frequency of my emails, they've always been super helpful. Their accounting services stand out as the best in the industry, not only for their reliability but also for their impeccable integrity. In all these years, their quality of service has remained consistently great, which speaks volumes about their dedication and professionalism. A heartfelt thank you to the entire team at 3E Accounting for making every interaction a positive one. Your hard work does not go unnoticed, and I look forward to many more years of exceptional service.

I wanted to switch my inactive company to them, and was told: "Switching to 3E Accounting is very simple. You will just need to provide us with your basic information and authorisation for our dedicated team to take care of the whole change over process. "

After several days of clarifying and question I sent on request copies of company registration and receive a response:
"Well received with thanks.

Based on our preliminary overall assessment, we regret that we are currently not able to take on the engagement due to our limited resources and expertise. ..." .

Some irresponsible unreliable service provider. Better stay away from it.

Edit: referring to the answer below : in the last response from them, as mentioned above they told: "we are currently not able to take on the engagement due to our limited resources and expertise." Nothing about that they are not able to do this check. As a service provider this company should have the possibility to provide KYC check. If not - you can't rely on them. If they really can't do KYC check, they must have tell me that they cannot provide KYC check yet at the beginning, as I asked they about switching, because I told them that I am a foreigner. As service provider they must know they have to do the KYC check, which as they now claim they cannot provide. So they either lied or are unreliable. Or both. Therefore I am inclined to believe that most likely its just about the customer's nationality. Be careful - tomorrow or some day, they may stop liking you nationality.