57hours Opiniões 65

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

If you are at all considering this company's trips, just do it. Our 6-day Shimanami Kaido/Shikoku trip was a fabulous ride and an even more fabulous gastronomic experience. Immerse yourself in local... Ver mais

Classificada 5 em 5 estrelas

Magnus, Fenris, and Arni were awesome guides. Just the right amount of history and information were shared to inform each day's route. They also engaged with our group during the evenings, joining in... Ver mais

Classificada 5 em 5 estrelas

Iceland is truly spectacular with its valleys, mountains and deserts, truly is the land of Fire and Ice, because we certainly seen both. Our tour company with Arctic Hiking and Expeditions thru 57 ho... Ver mais

Classificada 5 em 5 estrelas

Sensational. The ride route was spectacular - the bridges ride at the start and rural Shikoku all stunning.. Some challenging bits, but manageable with the help and guidance provided. My wife and I we... Ver mais

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4,3

Excelente

TrustScore: 4.5 em 5

65 opiniões

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Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

First Adventure Vacation on "The Gunks"

We booked our climbing (first ever) and hiking guided tours of "The Gunks" through 57Hours and it was incredible. This was our first adventure and vacation and it was THE BEST VACATION... The guides were friend, knowledgeable, and we felt safe on a sheer cliff 100 feet off of the base. Perfect!!!

28 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

57 hours shockingly bad!!

57 hours has been shockingly bad in communication. We have waited 20 days to get responses to enquiries, received no details about the trip to enable us to book flights and received a bogus invoice for over $500 deposit when we had already fully paid deposit. I urge everyone to avoid this company - they are nothing but a portal for other guide companies and just get your money early (and charge much more than going direct). AVOID!!

6 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Unique climbing experience in Sardinia

I've been climbing for the past 5 years and I've visited many places, but nothing blew my mind like Sardinia. We were on a sailing and climbing trip and every day we visited different crags. Guide on the trip was always very helpful, supportive and he always recommended the best routes for the day. Skipper on the boat was cool young guy who was always ready to teach us something new about sailing. I would recommend this trip to everyone who wants to experience climbing in Sardinia in a different way. I will definitely book again with 57hours.

25 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Do Not Book This Trip OR this company…

Do Not Book This Trip OR this company OR with 57 Hours.

We literally had to track Disgrover down after we arrived in Croatia.

We tried to find them online…..and they don’t exist. We tried to call 57 hours, but there is no way to phone them. We finally scheduled a sales call…..and got some help, two days later. 57 hours was in communication until we paid our balance and then we never heard from them again.

During our Kayaking and Montenegro trip, we had a horrible, uncommunicative, passive aggressive, unsafe guide whom we have since reported to the Croatia travel bureau. This company should be put out of business.

If you are looking to book a trip, skip 57 hours and find someone directly with whom you can communicate from start to finish. I’ll never make this mistake again.

Update Nov 5, 2024: 57 hours did contact me and offered a partial refund. I told them I would not update my review. I stand by it and feel others should know the truth about them and the companies they work with. The refund never materialized. No surprise.

31 de maio de 2024
Opinião espontânea
logótipo da 57hours

Resposta da 57hours

Dear Adventurist,

Thank you for sharing your experience with us. We truly value feedback from all of our customers, even when it’s not what we hoped to hear, as it helps us to improve. We’re sorry to hear that your journey did not live up to your expectations.

Our goal is always to deliver exceptional adventures, and we’re disappointed to learn that this wasn’t reflected in your experience. Rest assured, we’ll be reviewing the situation carefully to understand what went wrong and how we can improve.

If you’d like to discuss the matter further or need any assistance, please don’t hesitate to reach out to us at support@57hours.com. We’re here to help and would love the opportunity to make your next adventure a memorable one for all the right reasons.

Thank you for sharing your experience with us. Your feedback is valuable as it helps us improve.

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