UPDATE: We finally received our order. Just wish there was a little honesty with the process, but that is with the shipper. I ordered two Passport wallets from Paxilio via a Facebook ad. The Pax... Ver mais
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Leia as opiniões dos outros
I ordered a product from BioEdge at the start of December. I received the tracking information. Since then the package is always either in transit or received at some destination. At one stage 40 day... Ver mais
57track.com is used as part of a bigger scamming organisation service provided by Edwin’s London. A 57tracking will number is sent to you by Edwin’s London. Every day input your number into there sea... Ver mais
A empresa respondeu
Shittest shipping company I’ve ever dealt with. I’ve contacted support multiple times and never gotten a response. For future reference if you’re ever buying something from a website that doesn’t spec... Ver mais
A empresa respondeu
1,7
Muito mau
31 opiniões
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Total Scam orders Velaxen shop total…
Total Scam orders Velaxen shop total scam
Blocked from checking order do not use
Velaxen shop or 57track total scammers
22 de fevereiro de 2026
Opinião espontânea
SCAM Alert
UPDATE: We finally received our order. Just wish there was a little honesty with the process, but that is with the shipper.
I ordered two Passport wallets from Paxilio via a Facebook ad. The Paxilio site said they were in Louisiana. Unfortunately they sent me a tracking number that goes to 57Track. Little did I know when I ordered that this was a scam company. Buyer beware. You'll never see your order.
14 de fevereiro de 2026
Opinião espontânea
Everything was fine
Everything was fine. The shipment came from China to Finland via Estonia and took time but it wasn't this company's fault.
19 de fevereiro de 2026
Opinião espontânea
BioEdge and 57track sams
I ordered a product from BioEdge at the start of December. I received the tracking information. Since then the package is always either in transit or received at some destination. At one stage 40 days in transit. When you enquire they just provide the same tracking link.
I believe now that both BioEdge and 57track are scamming companies
3 de dezembro de 2025
Opinião espontânea
SCAM…
Associated with a scam company Bexelora. They keep charging my CC. I do not want what they are allegedly sending. I did not order it. Apparently this is a scam shipping company too. Working together to scam product and money from the public.
21 de janeiro de 2026
Opinião espontânea
Resposta da 57track
Hi, there,
We completely understand your anger.
But we want to clarify one important thing: 57TRACK is not a transportation company, and we do not participate in the sale, processing, or delivery of any packages. We are a tracking platform that only displays shipping information provided by the actual carrier (postal or courier service) used by the seller.
We do not cooperate with scammers and do not profit from fake orders or lost packages. Our only responsibility is to help people view tracking updates in one place - but unfortunately, we cannot control or verify the contents, delivery, or legality of shipments.
We understand that some users may confuse the tracking platform with the seller or delivery person.
However, it needs to be clarified that 57TRACK does not sell, ship, or handle any packages - we only display tracking information provided by carriers.
Thank you again for your support and trust. If you have any questions or need help, we are always here to help you.
If you have any other questions, please feel free to contact: tracking@57track.com
All the best,
57TRACK Support Team
I think that this is a fake company
I think that this is a fake company. I did not receive my package. They give false delivery information.
6 de janeiro de 2026
Opinião espontânea
Resposta da 57track
Hello, there,
Thank you for contacting us. We fully understand your dissatisfaction with this situation.
Please allow us to clarify: 57TRACK is not a shipping company. We are a freight tracking platform that helps users view tracking information provided by official carriers such as USPS, China Post, and DHL in one place.
Please note: We do not handle, transport, or deliver any packages ourselves.
We cannot modify carrier data—updates come directly from their systems.
If your tracking number shows your package as signed for but you haven't actually received it, please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
Scam
This company and associated business is a scam. The tracking link provided by this company is coming up as a scam.
16 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Hi，there
Thank you for reaching out. We sincerely understand your frustration with this situation. Please note that 57track is an independent parcel tracking platform. We only display shipping statuses provided by carriers (e.g., DHL, UPS, or local postal services) and do not participate in sellers' transactions, shipping processes, or customer support.
If you share the full tracking number + carrier name, we’ll verify its authenticity against official carrier databases.
We genuinely hope this gets resolved fairly. Thank you for your understanding.
If you have any other questions, please feel free to contact: tracking@57track.com
All the best,
57TRACK Support Team
This is a scam and so is VANYLA
This is a scam and so is VANYLA. Do not order from either.
25 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Hi there,
We understand your concern about logistics information and hereby explain the following:
57track is an independent logistics information query platform that only provides logistics status updates officially shared by carriers (such as postal and express companies). We do not participate in the sales, package handling or delivery process of any merchant, and cannot control whether the merchant ships or whether the carrier updates the data.
You can contact us at any time through the following methods:
Email: tracking@57track.com
We will assist you in verifying the validity of the tracking number and confirm whether the carrier has included the package.
We hope your problem can be resolved as soon as possible.
ITEM HAS NEVER ARRIVED
USELESS ITEM HAS NEVER ARRIVED. THIS IS A SCAM. BE CAREFUL.
I ORDERED OF A WEBSITE CALLED NEXAFASHION AND SILL NOT RECEIVED MY PACKAGE TRIED TO EMAIL THEM AND THE RECIPIENT IS NOT RESPONDING THE EMAIL. DEFINITELY BE AWARE
16 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Hello, there,
Thank you for contacting us. We fully understand your dissatisfaction with this situation.
Please allow us to clarify: 57TRACK is not a shipping company. We are a freight tracking platform that helps users view tracking information provided by official carriers such as USPS, China Post, and DHL in one place.
Please note: We do not handle, transport, or deliver any packages ourselves.
We cannot modify carrier data—updates come directly from their systems.
If your tracking number on the 57track website hasn't been updated, the following reasons may apply:
1. The seller hasn't handed the package over to the carrier.
2. Cross-border shipping/customs delays.
3. Invalid tracking information.
4. The carrier's data hasn't been updated in a timely manner.
If your tracking number shows your package as signed for but you haven't actually received it, please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
Awful company
Awful company - no delivery even though they state it is.. shop on TikTok that uses shopify and 💯 scam.. emailed no response
Order placed 12th November..
Stay away from these guys
15 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Hello, there,
Thank you for contacting us. We fully understand your dissatisfaction with this situation.
Please allow us to clarify: 57TRACK is not a shipping company. We are a freight tracking platform that helps users view tracking information provided by official carriers such as USPS, China Post, and DHL in one place.
Please note: We do not handle, transport, or deliver any packages ourselves.
We cannot modify carrier data—updates come directly from their systems.
If your tracking number on the 57track website hasn't been updated, the following reasons may apply:
1. The seller hasn't handed the package over to the carrier.
2. Cross-border shipping/customs delays.
3. Invalid tracking information.
4. The carrier's data hasn't been updated in a timely manner.
If your tracking number shows your package as signed for but you haven't actually received it, please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
delayed my order
Really delayed my order. Been 1 month still haven’t received my product
14 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
Fake Transport company
Bullshit company... Impossible ti contact... Never delevers...
10 de dezembro de 2025
Opinião espontânea
Resposta da 57track
Hi, there,
Please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
Not happy
I ordered a £50 order on the 8th of November and I am still waiting I have emailed them and there is no reply I have emailed them more than once and still no answer. I really hope I get my parcel soon
8 de novembro de 2025
Opinião espontânea
Resposta da 57track
Hi, there,
Please provide us with the tracking number.
We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
I ordered a rep big brains quarter zip
I ordered a rep big brains quarter zip, and i can’t even get any email or tracking location from them and i reached out to them last week and they haven’t said shit…… don’t order from sentral official or any1 who uses 57track unless you wanna get your money taken
11 de novembro de 2025
Opinião espontânea
Resposta da 57track
Hello, there,
Thank you for contacting us. We fully understand your dissatisfaction with this situation.
Please allow us to clarify: 57TRACK is not a shipping company. We are a freight tracking platform that helps users view tracking information provided by official carriers such as USPS, China Post, and DHL in one place.
Please note: We do not handle, transport, or deliver any packages ourselves.
We cannot modify carrier data—updates come directly from their systems.
If your tracking number on the 57track website hasn't been updated, the following reasons may apply:
1. The seller hasn't handed the package over to the carrier.
2. Cross-border shipping/customs delays.
3. Invalid tracking information.
4. The carrier's data hasn't been updated in a timely manner.
If your tracking number shows your package as signed for but you haven't actually received it, please provide us with the tracking number. We will then check the actual logistics carrier and delivery status of your package in our system.
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
Ive ordered something off Kanaz…
Ive ordered something off Kanaz jewellery on the October 23rd 2025 via 57Track shipping. NEVER REACHED ME. TRACKING NUMBER DLSP7055895789922528.
YOU SCAMMERS WILL PAY IN HELL FOR THIS.
23 de outubro de 2025
Opinião espontânea
Resposta da 57track
Hi, there,
After checking the tracking number you provided, we found that the package has been successfully signed for.
We have already asked the logistics carrier for proof of delivery. Could you please send us an email so I can provide you with the proof of delivery?
For any questions, please feel free to contact us at tracking@57track.com.
We hope your problem can be resolved soon.
This is obsolutely the biggest scam…
This is obsolutely the biggest scam i’ve ever seen, i’ve ordered a Dubai chocolate from a Dubai chocolate site on TikTok and yet it has not been arrived.
It says that my package has been received but that’s a lie.
BE AWARE!!
30 de outubro de 2025
Opinião espontânea
Resposta da 57track
Hi there, We understand your concern about logistics information and hereby explain the following:
57track is an independent logistics information query platform that only provides logistics status updates officially shared by carriers (such as postal and express companies). We do not participate in the sales, package handling or delivery process of any merchant, and cannot control whether the merchant ships or whether the carrier updates the data.
If your tracking number shows your package as signed for, but you haven't actually received it, you can provide us with the tracking number, and we'll check the actual logistics carrier and delivery status for you in the backend.
We would be pleased to assist.
If you'd like to provide the tracking number, we can help you verify if it's linked to a legitimate logistics system.
If you have any questions, please feel free to contact us at tracking@57track.com.
We hope your issue can be resolved soon.
🚨 Consumer Alert: Did you get SCAMMED TOO??
If you’re ordering from a company that ships through this carrier, beware — you may be dealing with fraud. The pattern is clear: countless buyers report lost packages, fake tracking numbers, and endless runarounds. The companies using this carrier — and the carrier itself for allowing this reputation to continue — are enabling what looks like systemic theft.
Many of these operations appear to originate from overseas, often selling cheap knock-offs or counterfeit goods. By the time customers realize they’ve been duped, the so-called “seller” has vanished — and the carrier’s silence makes them look complicit.
It raises serious questions:
Are these fraudulent sellers hijacking the carrier’s brand and setting up shadow websites to mislead buyers?
Why do legitimate companies continue to use a carrier so riddled with unresolved consumer complaints?
And how long will customers keep losing their money and time before someone takes action?
Inquiring minds want to know — and consumers deserve answers.
22 de outubro de 2025
Opinião espontânea
Resposta da 57track
Hi，there
Thank you for reaching out. We sincerely understand your frustration with this situation. Please note that 57track is an independent parcel tracking platform. We only display shipping statuses provided by carriers (e.g., DHL, UPS, or local postal services) and do not participate in sellers' transactions, shipping processes, or customer support.
Regarding your concerns:
The lack of meaningful progress in tracking may indicate:
- The seller hasn’t handed the package to a carrier
- Delays in cross-border transit/customs
- Invalid tracking details
We cannot modify carrier data—updates come directly from their systems.
How we can assist:
- If you share the full tracking number + carrier name, we’ll verify its authenticity against official carrier databases.
We genuinely hope this gets resolved fairly. Thank you for your understanding.
If you have any other questions, please feel free to contact: tracking@57track.com
All the best,
57TRACK Support Team
Article commandé le 26 août 2025
J'ai commandé un article le 26 août 2025. J'ai reçu ce numéro de suivi WS18377058391243200DL la même journée. C'est indiqué article reçu mais à ce jour, je n'ai toujours rien reçu. Et il n'y a aucune mise à jour sur le site 57Track home. Quelqu'un peut me dire ce qui se passe? Est-ce une arnaque?
26 de agosto de 2025
Opinião espontânea
Pakket nooit ontvangen via 57 track
Het pakket heeft de chauffeur in het portiek gelegd en zelfs een foto van pakket en huisnr op mijn mail gezet.gewoon weggehaald door iemand.Als je hierover mailt met 57 track zeggen ze gewoon dat het is getekend voor ontvangst.Dan is dit dan wel door chauffeur gedaan.Alles gezien op videobel van mijn buurman.Chauffeur niet aangebeld 57 track doet verder niets.Wel een pakket van plm€45,- Ik had gereageert op iets van instragam en dacht dat het uit Rotterdam zou komen maar dus niet.
12 de agosto de 2025
Opinião espontânea
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