Fast shipping.
Fast shipping.
I ordered on Tuesday and dress was delivered Thursday. It fits perfect
16 de dezembro de 2025
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Informações sobre a empresa
Escrito pela empresa
5enses, a premium womenswear brand rooted in the vibrant and diverse culture of London. At 5enses, we believe that fashion is a powerful form of self-expression, and our mission is to empower women through our carefully curated collections. Each piece is designed with meticulous attention to detail, reflecting inspirations from various cultures and heritages across the globe. This multicultural influence is at the heart of our brand, celebrating the beauty of diversity and individuality.
Informações de contacto
London, Reino Unido
- info@5enses.store
- 5enses.store
4,0
Bom
11 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Did not receive my order
Did not receive my order. Order was submitted Nov 29. I paid for express shipping and my order is not here.
8 de dezembro de 2025
Resposta da 5ENSES
Hi Tavia,
We’re very sorry for the inconvenience you experienced with your order. We understand how frustrating it must have been, especially with express shipping during Black Friday. We’ve processed a full refund for your order and we truly appreciate your patience.
For future orders, please don’t hesitate to reach out to us directly, we’re always here to help and ensure your experience goes smoothly.
Thank you for your understanding.
Kindly,
5ENSES
Customer Service team
The dress is so beautiful
The dress is so beautiful, and I can't wait to wear it! The quality is also very good — thank you so much.
29 de agosto de 2025
obsessed with my dress 😍
Delivery was so fast, received the dress in 2days (from the Uk to the USA) was very impressed .
Came in very well packaged as well , and the quality of the dress …ugh , I’m obsessed 😍
6 de agosto de 2025
A business that prioritizes customer satisfaction
There was a mistake with my order and the company worked so swiftly to fix it. I had never experienced such customer service. Within 48 hours, my payment was refunded in full including what I paid for shipment and about a month later, a new dress from their new collection was sent to me for free. They even included a sweet treat. This is a business I will support over and over again because it is not just about making money but guaranteeing customer satisfaction. 10/10 for sure!
10 de abril de 2025
I actually love this experience you…
I actually love this experience you guys are very kind and reply back fast and I’ll obviously will be shopping from yall again
Thank you so much
19 de junho de 2025
Fast shipping
Fast shipping. Great quality. The dress is very beautiful and sexy. It fits perfectly too. It’s a statement piece. Get it while you can.
5 de junho de 2025
Resposta da 5ENSES
Thank you so much for your wonderful review! We're thrilled to hear you loved the dress and that it fit perfectly. It truly is a statement piece, and we're so glad you felt beautiful and confident in it. We appreciate your support 💖
Very good Costumer Service
30 de janeiro de 2025
Resposta da 5ENSES
Thank you so much! We appreciate the kind feedback💖
The clothing is beautifully made with…
The clothing is beautifully made with high-quality materials, and the fit is perfect.
The shipping was incredibly fast, and everything arrived well packaged. I highly recommend and will definitely be ordering again!
10 de fevereiro de 2025
Resposta da 5ENSES
Thank you for your kind words and thoughtful review! We're so happy to hear that you loved the quality and fit of your clothing, and that your order arrived quickly and safely. Your recommendation means the world to us, and we can't wait to have you shop with us again soon! 💖
I wore the Caio dress for my…
I wore the Caio dress for my engagement, and it was absolutely PERFECT! The fabric was stunning, with such a luxurious feel, and the fit was flawless. The team went above and beyond to ensure it arrived on time, and their responsiveness and helpfulness made the entire experience even better. I couldn’t be happier – thank you so much!
16 de outubro de 2024
Opinião espontânea
Resposta da 5ENSES
Thank you so much for sharing this beautiful review! We're truly honoured that you chose the Caio dress for such a special moment—congratulations on your engagement! We're thrilled to hear the fit, fabric, and overall experience exceeded your expectations. It means the world to us. Wishing you all the love and joy in this exciting new chapter! ❤️
Absolutely stunning pieces
The clothes not only are absolutely stunning but they’re high quality & fit perfectly on my body. Loving the new collection 😍
1 de dezembro de 2024
Opinião espontânea
Resposta da 5ENSES
Thank you for your kind feedback!
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