5ivepillars.com Opiniões 221

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

There was an issue with an item I ordered as it was out of stock after I have placed the order. The customer service reached out and were super helpful and I was able to choose to wait for it to be b... Ver mais

Classificada 5 em 5 estrelas

highkey blessed up, they were very professional and helpful in replacing my mistaken order. i genuinely wish every company had customer service like this. shout out Sara!

Classificada 5 em 5 estrelas

Love that it’s Muslims owned with good quality fabric for everyday wear. I also really appreciate the communication with the sales them.

Classificada 2 em 5 estrelas

Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

221 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Truly amazed by the quality

Truly amazed by the quality, the attention to detail, and the packaging. Even element of the clothing to tags to labels are handcrafted to perfection. White glove service all the way.

The fit is great, a fitted boxy fit that’s true to size. Would recommend this as a gift or daily wear for anyone you love.

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Long time 5P wearer

I’ve been purchasing clothes from this brand for 10 years and have never been disappointed. Their concepts are unique and the clothing is made with quality. I’m a 5P wearer for life!

15 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

These shirts are amazing

These shirts are amazing. Id say the only downside is they are usually low on stock for whatever reason. But its worth the wait and when things come in stock I buy them and receive them pretty fast otherwise. Thanks guys really love these.

1 de março de 2025
Opinião espontânea
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Resposta da 5ivepillars.com

Salam Amyn! We're thrilled you love the shirts. We're working hard to keep them in stock. Thanks for your continued support!

Classificada 5 em 5 estrelas

Great!

Great products and fast shipping! Thank you! =) بشرى سارة

13 de agosto de 2025
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Resposta da 5ivepillars.com

Salam Oleg! Appreciate the love. Happy you had a great experience— can’t wait to serve you again!

Classificada 5 em 5 estrelas

Great company great quality clothing…

Great company great quality clothing little bit on the heavier side if you are a woman and are used to more of a lighter material but other than that, it is great customer service and I will shop with them again.

4 de agosto de 2025
Opinião espontânea
logótipo da 5ivepillars.com

Resposta da 5ivepillars.com

Salam! Thank you for the amazing review, we appreciate your notes on the great quality clothing we have. We hope to serve you again soon iA!

Classificada 5 em 5 estrelas

Quality products

Quality products, responsive customer service.

25 de julho de 2025
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Resposta da 5ivepillars.com

Salam Hussein! Thank you so much for your feedback and for supporting us! Hope to serve you again.

Classificada 1 em 5 estrelas

I have not received my order after 30…

I have not received my order after 30 days of waiting. Very disappointed and frustrated!

15 de julho de 2025
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Resposta da 5ivepillars.com

Salam Rami, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.

Classificada 5 em 5 estrelas

Love it

Great company Excellent brand and service

28 de julho de 2025
Opinião espontânea
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Resposta da 5ivepillars.com

Salam Faizan! Grateful for your feedback. We truly appreciate your support.

Classificada 5 em 5 estrelas

Good quality, good customer service…

Have ordered from here a few times over the years and always impressed w the quality. Only had one issue w an order where a wrong size was shipped in error and it was a super easy convo to get it resolved.

25 de novembro de 2024
Opinião espontânea
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Resposta da 5ivepillars.com

Salam Azra! Thank you so much! We're glad you've had great experiences with us and appreciate your continued support. Always here to make things right!

Classificada 2 em 5 estrelas

It never really shipped…

Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m starting to worry this is a scam.
*update* my order did eventually ship and arrive safely, although I didn’t get a reply to my customer service email until well after that finally happened. My son loves the hat but we would not order again due to all the delays and lack of communication. If you can’t ship something or respond to emails for weeks, be upfront about it to manage customer expectations.

13 de julho de 2025
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Resposta da 5ivepillars.com

Salam Jessica, we’re truly sorry to hear about your experience with not receiving your order. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.

Classificada 5 em 5 estrelas

High quality material

High quality material, a friend of mine put on my حب sweatshirt the other day and commented how “sturdy” it is. Super comfy too.

18 de julho de 2025
Opinião espontânea
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Resposta da 5ivepillars.com

Salam Shannon! So cool your friend noticed the quality too! Thanks for the love — we put a lot into every piece.

Classificada 5 em 5 estrelas

Great Customer Service

Ordered a sweater from 5pillars. Once received, I realized that I had ordered a larger size than I would’ve preferred. Reach out to the company and they quickly responded offering to swap sizes for me. Fantastic experience and quick to respond!

24 de dezembro de 2024
Opinião espontânea
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Resposta da 5ivepillars.com

Salam Michael! Thanks so much for the kind words. We're glad we could make the exchange smooth and easy for you. Looking forward to serving you again soon!

Classificada 5 em 5 estrelas

Fast service

Fast service

2 de julho de 2025
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Resposta da 5ivepillars.com

Salam Terrance! We appreciate you highlighting our fast service. Thanks for your support.

Classificada 5 em 5 estrelas

Great Quality

The shirt was really nice quality and fit very well! Super comfortable and looks almost like a street wear shirt.

24 de junho de 2025
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Resposta da 5ivepillars.com

Salam! We’re thrilled you love the quality and fit. Thanks for being part of our community!

Classificada 5 em 5 estrelas

Awesome shirt!

Quick shipping, great quality, keep getting compliments!

2 de junho de 2025
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Resposta da 5ivepillars.com

Salam! Thanks for the shoutout. We’re thrilled you’re enjoying both the quality and service.

Classificada 5 em 5 estrelas

I gotta give 5ivepillars 5 stars if…

I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care about their customers other brands don’t do that smh I am going to rock with them for until the casket drops InshaAllah

3 de junho de 2025
Opinião espontânea
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Resposta da 5ivepillars.com

Salam! Thank you so much for the incredible feedback! We truly appreciate your kind words and are honored to have your trust and support — we’re here for you always, InshaAllah.

Classificada 5 em 5 estrelas

Wonderful product

Wonderful product. The quality of material is top tier, I'll definitely be a returning costumer.

25 de março de 2025
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Resposta da 5ivepillars.com

Salam Vic! Thank you so much for your wonderful feedback! We truly appreciate your support and can’t wait to welcome you back as a valued customer.

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