64Hydro Opiniões 

Resposta da 64Hydro

11/03/2025

Dear Lori,

Thank you so much for your kind review!

We truly appreciate your understanding and patience during the initial order issue. We strive to provide excellent customer service, and we’re thrilled to hear that our team was able to support you every step of the way.

It’s wonderful to know that your second order arrived perfectly, and we’re grateful for your recommendation. Your satisfaction means the world to us, and we’re always here to ensure you have the best experience possible.

If you ever need assistance in the future, please don’t hesitate to reach out. Thank you once again for choosing us!

Resposta da 64Hydro

5/03/2025

Dear Crystal,

Thank you so much for your wonderful review!

We’re thrilled to hear that you love your tumbler and that it has become such an essential part of your daily routine. It’s great to know that it keeps your drinks cold for longer, too!

We truly appreciate your loyalty and are excited to hear that you’ve ordered more. If you ever have any questions or need assistance, we’re always here to help.

Thanks again for your kind words, and happy sipping! 🥤💖

Resposta da 64Hydro

17/01/2025

Dear JP,

Thank you for taking the time to share your experience with us!

We sincerely apologize for the delays you faced in receiving your tumblers, especially since they were intended as Christmas gifts. We understand how important timely delivery is for special occasions, and we're sorry that we fell short in this instance.

As our items are made to order, this can lead to longer production and shipping times. We appreciate your suggestion about better communicating these timelines to our customers, and we will certainly take it into consideration.

We're glad to hear that your wife loves her tumbler, and we truly appreciate your understanding regarding the situation. Your feedback is invaluable to us as we strive to improve.

Thank you for your kind words and for choosing us! We hope to serve you better in the future. 💖

Resposta da 64Hydro

14/01/2025

Hi D Jackson,

Thank you for sharing your feedback with us. We sincerely apologize for the delay you experienced with your order.

We understand how frustrating it is to wait, especially when you had planned for a special occasion. Your experience highlights the challenges of international shipping, and we appreciate your patience throughout this process.

Please know that we are constantly working to improve our shipping times and customer experience. If there’s anything we can do to make this right for you, please reach out to us directly.

Thank you for your understanding, and we hope to have the opportunity to serve you better in the future!

Resposta da 64Hydro

14/01/2025

Hi Kathy,

Thank you so much for your kind words!

We’re thrilled to hear that you appreciated our communication throughout your purchase and shipping process. We believe that keeping our customers informed is essential, and it’s wonderful to know that our efforts made a positive impact on your experience.

Your satisfaction means everything to us, and we’re here to ensure you feel supported every step of the way.

If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon! 😊

Resposta da 64Hydro

14/01/2025

Hi Talena,

Thank you for your wonderful review!

We’re so happy to hear that your husband loves the tumblers! 🎉 It warms our hearts to know that they’ve become a special part of your gift-giving.

We think it’s a fantastic idea to add Bible verses to the tumblers, and we can’t wait to see what you choose for your next orders. Your support means so much to us, and we’re here to help you with any future requests or customizations.

Thank you for being a valued customer, and we look forward to serving you again soon! 😊

Resposta da 64Hydro

11/01/2025

Dear Customer,

Thank you for sharing your experience with us.

We sincerely apologize for the inconvenience regarding your order of the two personalized tumblers. It’s important to us that our customers receive exactly what they ordered, and we understand how disappointing this situation can be.

Our staff has reached out to you via email to provide support and resolve this issue. We want to ensure that you either receive your second tumbler or get a full refund.

We appreciate your patience as we work to make this right!

Resposta da 64Hydro

7/01/2025

Dear Danny,

We’re so sorry to hear that you received the wrong size tumbler for Danny. We understand how important it is to get the right item, especially when it comes to gifting. We strive to ensure every order is fulfilled accurately, and it seems we missed the mark this time.

Please reach out to us via email so we can assist you in resolving this issue. Our team is here to help, and we want to make sure you receive the correct tumbler as soon as possible.

Thank you for your understanding, and we appreciate your patience as we work to correct this. We look forward to hearing from you!

Resposta da 64Hydro

7/01/2025

Dear Lori,

Thank you so much for your kind words!

We’re thrilled to hear that you loved the product and appreciated our updates throughout the process. We believe that keeping our customers informed is essential to providing a great shopping experience, and it’s wonderful to know that our efforts made a positive impact on your order.

We take great pride in the quality of our tumblers, and it’s fantastic to hear that you are satisfied with your purchase.

Thank you once again for your support! We look forward to serving you again soon.

Resposta da 64Hydro

7/01/2025

Dear Jessica,

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you love the cups you ordered. It’s our mission to provide amazing products and exceptional customer service, and we’re thrilled that you had such a positive experience with us.😍

We truly appreciate your kind words about our communication. Keeping our customers informed and helping with any questions is a top priority for us, so it’s rewarding to know that you felt supported throughout the process.

Thank you for choosing 64Hydro! We’re grateful for your support and look forward to serving you again in the future.

Resposta da 64Hydro

7/01/2025

Dear Judy,

Thank you so much for your lovely review!

We’re thrilled to hear that you love your purchase and that it turned out perfectly for your grandson. It’s our goal to create high-quality tumblers that bring joy to our customers, especially when they’re intended as special gifts.

We truly appreciate your support and are glad to have played a part in making your grandson’s day a little brighter. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us.

Thank you once again for choosing us, and we hope to serve you again soon!

Resposta da 64Hydro

3/01/2025

Dear Carol,

Thank you for taking the time to share your thoughts!

We’re thrilled to hear that you love the cups and find them to be of very good quality. We sincerely apologize for the shipping delay and any concerns it caused. We completely understand how frustrating it can be when waiting for an order, and we appreciate your patience.

We are actively working to improve our communication regarding shipping times to ensure future customers are well-informed before they purchase.

Thank you once again for your support, and we look forward to serving you again in the future!

Resposta da 64Hydro

3/01/2025

Dear Dianna,

Thank you so much for your kind review!

We sincerely apologize for the delay in delivery, especially around such a busy time like Christmas. We're thrilled to hear that you found the tumblers beautiful despite the wait. Your appreciation means a lot to us!

We're excited that you plan to order for your friends in the future! We strive to create products that bring joy, and your support truly motivates us. If you have any questions or need assistance with future orders, please don’t hesitate to reach out.

Thank you once again for your understanding and for choosing our tumblers!

Resposta da 64Hydro

28/12/2024

Hi Royce,

Thank you so much for your positive review on Trustpilot!

We’re thrilled to hear that you’re enjoying our tumblers and that they meet your professional standards in EMS. It’s always our goal to provide high-quality products that our customers can rely on, especially in demanding fields like yours.

We also appreciate your feedback about the timely delivery. We strive to ensure that our products arrive when expected, and we’re glad we could meet that expectation for you.

Thank you again for your support, and we look forward to serving you again soon!

Resposta da 64Hydro

21/12/2024

Dear Cheryl,

We are truly sorry to hear about your experience with your personalized mug. We understand how frustrating it can be when an item does not meet your expectations, especially after investing in a personalized product.

If you could please reach out to our support team via email at cs@64hydro.com, we would be happy to assist you further. Your satisfaction is important to us, and we are committed to resolving this issue.

Thank you for sharing your thoughts with us. We appreciate your patience and hope to have the opportunity to improve your experience in the future.

Resposta da 64Hydro

21/12/2024

Dear Deborah,

We are thrilled to hear about your positive experience with our 30 oz tumblers!

It brings us immense joy to know that the quality, colors, and workmanship exceeded your expectations. We take great pride in creating beautiful products, and your kind words truly motivate us.🥰

Thank you for highlighting our customer service as well! We strive to respond quickly and assist our customers in any way we can. Your recommendation means the world to us, and we appreciate your support.

We look forward to serving you again in the future and hope your Pastor and the Associate Pastors’ wives enjoy their new drinkware!

Resposta da 64Hydro

17/12/2024

Dear Eric,

Thank you for your kind review! We’re thrilled to hear that you found the product to be perfect and exactly what you ordered. Your satisfaction is very important to us.

We apologize for the shipping delay you experienced. While our typical timeframe for international orders can be around 15-20 business days, we understand that waiting can be frustrating. We are continuously working to improve our shipping processes to ensure a smoother experience for our customers.

We appreciate your feedback and hope to earn that fifth star from you in the future! If you have any questions or need assistance, please don’t hesitate to reach out.

Thank you again for your support!

Resposta da 64Hydro

12/12/2024

Hi Lawrence,

Thank you so much for your positive review!

We’re thrilled to hear that you had a great experience and that the tumbler met your expectations. It’s our goal to provide high-quality products that match our descriptions, and we’re glad to know we succeeded in your case.

Your satisfaction is incredibly important to us, and your feedback motivates us to keep improving our offerings.

Thank you for choosing us, and we look forward to serving you again soon!