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Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

9to5Vibe is a fashion brand dedicated to bringing high-quality, stylish, and uniquely printed apparel to customers worldwide. Headquartered in the United Kingdom and Viet Nam, we operate with fulfillment centers in the United States, Hong Kong, and China to ensure fast and reliable global shipping. Our brand is built on the belief that fashion should be both expressive and comfortable. We specialize in custom-printed clothing that reflects individuality, creativity, and modern trends. Whether you’re looking for casual wear, statement pieces, or everyday essentials, 9to5Vibe offers a diverse range of options to suit every style. Quality and customer satisfaction are at the heart of everything we do. We use premium materials and advanced printing techniques to deliver vibrant, long-lasting designs. Our dedicated support team ensures a seamless shopping experience from order placement to delivery. At 9to5Vibe, we don’t just sell clothing—we create a lifestyle. Join us in embracing fashion that speaks to who you are, with top-tier service and exceptional craftsmanship. Experience the perfect blend of comfort, style, and individuality with 9to5Vibe.i


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

9 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Shady Experience - Never Again

I ordered two pairs of shoes. I was REQUIRED to pay an “optional tip for our team” which is insane. As soon as I checked out, I received 5+ emails containing coupon codes for my next order, with no option of unsubscribing. These emails continued for days (and are still ongoing)

Support emailed me that one of the pairs of shoes was defective and would not ship. I asked them to ship the other pair, and then they replied that both shoes were actually out of stock. The entire experience felt like I was being scammed. I requested a refund and will never order anything from here again.

Edit: after reading the response to my review, I’d like to clarify a few things. First, There was no option during checkout to remove or adjust the so called “optional tip.”

Second - I have 25+ emails related to promo codes - not my order - with no option to unsubscribe.

Third: I understand that one pair had a defect and couldn’t ship. I’m still not clear why the second pair with no defect didn’t ship. When I asked that question, I was told both pairs were out of stock.

Edit #2: it is July 19th and I still have not received my credit for the items that never shipped. I have opened a dispute with my credit card company. Beware of buying anything from this company.

22 de maio de 2025
Opinião espontânea
logótipo da 9to5vibe.com

Resposta da 9to5vibe.com

Thank you for sharing your feedback — we’re truly sorry to hear about your experience.
We’d like to clarify a few things: the optional tip is exactly that — optional — and entirely based on your satisfaction and willingness to support the team. You can choose to remove it during checkout at any time.
Regarding your order, unfortunately, one of the shoes was the last piece in stock and was found to have a defect before shipping. As a result, we chose not to send a faulty item and issued a full refund back to your account. We understand how disappointing this must have been, especially after placing your trust in us.
As for the emails — we send order-related updates and promotional emails separately. Every marketing email includes an "unsubscribe" link at the bottom, and we're sorry if that wasn't clear or caused any inconvenience. You can click that link anytime to stop receiving future promotions.

We sincerely apologize for the poor experience and understand your frustration. If there’s anything else we can do to make this right, feel free to reach out — we’re always here to listen and improve.
Warm regards,

Classificada 3 em 5 estrelas

I liked the trendy options on…

I liked the trendy options on 9to5vibe.com, and the prices are reasonable. However, one item I received didn’t quite match the product photos in terms of material quality. The return process felt cumbersome, and resolving the issue took extra time. While I’d consider shopping here again for basics, I’d recommend double-checking reviews or descriptions before purchasing. An okay experience overall, but there’s room for improvement.

14 de abril de 2025
Opinião espontânea
logótipo da 9to5vibe.com

Resposta da 9to5vibe.com

Thank you so much for your purchase!
If you experience any issues, feel free to reach out — we’re happy to offer a free replacement.
Please note that all of our products are made to order. As a result, slight variations may occur compared to the images shown, especially due to differences in screen color displays.
Rest assured, we carefully inspect each item before shipping. Thank you for your understanding and support!

Classificada 3 em 5 estrelas

9to5vibe.com has a good variety of…

9to5vibe.com has a good variety of products, and the website itself is user-friendly. I placed an order without issues, but delivery took longer than estimated, which was disappointing. The items arrived in decent condition, but I had a question about sizing and found customer service replies to be slower than expected. It’s a solid site for casual shopping, but manage your expectations around shipping times and support responsiveness.

2 de maio de 2025
logótipo da 9to5vibe.com

Resposta da 9to5vibe.com

Thank you for your honest feedback and for giving 9to5vibe.com a try!

We’re glad to hear you enjoyed the product variety and found the website easy to use. That said, we’re truly sorry for the delay in delivery and the slower response time from our customer support — we completely understand how frustrating that can be.

As a made-to-order store, some orders may take a bit longer during peak times, but we’re actively working on improving both our fulfillment speed and customer service response time.

Your feedback is incredibly valuable to us, and we’ll use it to continue improving. If there’s anything we can still assist you with regarding sizing or your order, please feel free to reach out directly — we’re here to help.

Thanks again for shopping with us and for your patience and understanding!

Warm regards,
The 9to5Vibe Team

Classificada 5 em 5 estrelas

The Ultimate Summer Outfit

Everyone asked me where I obtained this set when I wore it to a summer barbecue! The design is just what I wanted—bold and entertaining. All-day wear is made possible by the material's ease and softness. For warm weather, this is my go-to ensemble!

3 de janeiro de 2025

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