A1ortos Opiniões 

256
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tony has been absolutely wonderful in helping me purchase my dream car. From start to finish, he’s been at the end of the phone, answering any questions and queries I had. Nothing was ever too much! T... Ver mais

Classificada 5 em 5 estrelas

Just bought a beautiful new car from A1 Ortos. Kenny was wonderful throughout, answered every question thoroughly. Was available throughout the process. Kenny made sure the car was in pristine conditi... Ver mais

Classificada 5 em 5 estrelas

Had been looking for a Pick-up for 2-3 months. Saw the vehicle via Parkers/ Cazoo for sale by A1 Ortos ltd. Visited A1 Ortos Sunday 17th May, Met "Brett" who was extremely helpful, he got the vehicle... Ver mais

Classificada 5 em 5 estrelas

From start to finish our sales guy Darren was brilliant. He was knowledgeable, straight talking and honest and although the car we viewed wasn't suitable, the whole experience of A1 Ortos was really... Ver mais

4,6

Excelente

TrustScore: 4.5 em 5

256 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 40% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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4,6

Todas as opiniões

(256)

135 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service and knowledge of the car.

Tony was a great help from my first enquiry to day of collecting the car, great customer service.

28 de novembro de 2025
Opinião espontânea
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Great company with lovely cars

Great company with lovely cars! Tony was very helpful in ensuring the process was a smooth as possible and my car was ready on time. Thank you!

27 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Good experience with Brett

Good experience with Brett, got a lovely X3m and I would use them again

26 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Good Experience

Nice independent garage who are helpful from start to finish. Had a couple of very minor issues when I collected my car but I was back within a week and the issue was fixed in an hour. Huge thank you to Joe who was great; professional and patient with me when I had some queries about the particular vehicle I was purchasing and sorted me out promptly with the minor issues I had with the car. Thank you again!

18 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Fantastic Service and Experience

Purchased a car from Joe last week and couldn't be happier with A. The car and B. the service Joe provided. Right from the initial enquiry he explained everything properly and made the whole experience easy and pain free.

18 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Very professional service

Very professional service. Kept informed throughout the process. Staff could not have been more helpful.

20 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Highly recommended

Highly recommended, very professional, a place that I will definitely come back to.

Many thanks to Tony for all is help.

18 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Great experience from start to finish…

Great experience from start to finish and fully transparent on every step of the way. Would highly recommend in the future. Thanks again to Wes and Brett as well as the full management team and their amazing customer service

14 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Good people

Good people, smooth & transparent process - highly recommended

4 de novembro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

Exceptional service


My experience with A1 ortos was exceptional. Tony was on hand at all times to provide in depth detail and helped throughout every stage of the purchasing journey. Highly recommend.

22 de outubro de 2025
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Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Classificada 5 em 5 estrelas

I walked in to the showroom with no…

I walked in to the showroom with no interest in purchasing a car straight away. After taking interest on one of the cars I dealt with Jay to get more information. After 20 minutes I’d agreed to buy the car. Jay was very trusting and didn’t push me to buy the car (which was a positive for me). After dealing with Jay, Tony finalised all the paperwork with me. Tony explained everything in great detail so I had no doubts. Couldn’t recommend this company, jay and Tony enough

21 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended

Highly recommended, great personal service from both Jay & Tony from start to finish. Beautiful range of cars, reasonable priced - will definitely come back for my next car

11 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Recently purchased an SVR from A1 Ortos. Tony was super helpful with the whole process and the car was presented beautifully. Would very much recommend these guys. Friendly staff and an immaculate showroom.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We collected our BMW x5 on Friday…

We collected our BMW x5 on Friday service was amazing, we had the pleasure of Jay helping us decide on the car wasn’t pushy or made to feel under pressure, we left the show room with a new friend. We put the deposit down Wednesday viewed the car Thursday and he made sure we have it Friday just in time for our wedding. Thank you would highly recommend.

3 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Not a great experience with A1 Ortos

I have changed my review from previous (2 stars) as my experience was not a great one to be honest!
Excited to purchase my new car, but is slowly went down hill and did feel let down.

Less than 24 hours the car had lots of flashing error messages on the dashboard. I rang the office on numerous occasions and depending which sales person who spoke with, each one gave a different solution.

However finally, they came and collected the vehicle and returned it 6 days later (full valeted) and since then I have had no issues and the car is running like a dream.

Be aware part exchange price on my Immaculate Equoke was low despite low mileage and well looked after. I would suggest getting a fairer price elsewhere then buy a car from A1otros if you can.

My review is based on the outcome of my dream car, which is why I have not altered it as promised.

30 de setembro de 2025
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Resposta da A1ortos

Thank you for taking the time to share your feedback. We’re sorry to hear that your initial experience did not meet expectations and understand how frustrating that must have been, especially after the excitement of purchasing a new car.

We’re glad that we were able to address and resolve the issues you experienced with the vehicle, and we appreciate you giving us the opportunity to put things right. Your comments regarding communication and aftersales have been taken on board, as we are always looking to improve our service.

Thank you again for your feedback, and we wish you all the best going forward.

— The A1 Ortos Team

Classificada 5 em 5 estrelas

Great car dealership

Not only a huge range of top quality cars, the staff have been brilliant, from the second we walked into site to driving out in my dream car. Kenny in particular, was brilliant, he helped with every last question or request I had. Couldn’t be happier. Highly recommended

25 de setembro de 2025
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Classificada 1 em 5 estrelas

DO NOT WASTE YOUR TIME AND MONEY WITH…

DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

Avoid A1 Ortos at all costs. Me and my partner, bought a car here in August 2025 and it turned out to be a complete disaster. Within days, an independent garage confirmed multiple serious faults — heavy corrosion to the subframe and chassis, worn bushes on all arms, exhaust problems, and more. These are major safety concerns that should have been picked up at the most recent MOT, along with the A1 Ortos inspection.
The dealership knew about some faults and failed to disclose them, then tried to fob us off with a token “goodwill” payment instead of taking responsibility. We’ve since obtained written evidence that these problems could not possibly have developed in just 30 days. The DVSA has been informed about the MOT, and we are now preparing legal action to get our money back.
They sold us an unsafe car, ignored our rights under the Consumer Rights Act, and forced us to put our two young children in a vehicle that should not been on the road. The car is now sat on our drive, not roadworthy and we are now having to hire cars to get to A to B.
They're are an absolute joke! Their behaviour has been disgraceful and we will be proceeding with legal action against them.

13 de agosto de 2025
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Resposta da A1ortos

Update received from the customer and posted on Google:
18/10/2025 - Update
Since writing this review, Paul the general manager has been in contact with us to sort out a solution. The car has now been returned to A1 Ortos and we have received a refund. Paul has been very helpful with getting this problem sorted as quickly as he could.

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