Aaron J Barclay - London Sales & Lettings Opiniões 139

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Its never easy moving. We have only moved twice in our lives. The whole proces to be very stressful but two staf from Aaron j Barclay in particular were very helpful. There were small things like reco... Ver mais

Classificada 5 em 5 estrelas

Flexible and approachable and can deal with tenants directly to make your life more simple. Have been using them for a few years now for everything from gas certificates to inventories and have alway... Ver mais

Classificada 5 em 5 estrelas

An excellent reliable service provided, along with good communication skills. Arranging appointments can be done online or by phone. Prices are fixed with no further hidden charges (unless furthe... Ver mais

Classificada 5 em 5 estrelas

Going through the process of selling my home has been made easier by Aaron J Barclay. A buyers survey recommended a check of all electrical installations in my house. It took one call and 48 hours for... Ver mais

Informações sobre a empresa

  1. Imobiliária
  2. Agentes imobiliários
  3. Agência de arrendamento imobiliário

Sobre Aaron J Barclay - London Sales & Lettings

Informação fornecida por diversas fontes externas

Aaron J Barclay is an established Estate & Letting Agent covering prime Central London postcodes. Specialising in residential sales, lettings, new developments and investments Aaron J Barclay has remained an independent agency offering a professional and bespoke service to an ever growing number of clients.

Remaining independent has allowed us to work the way we want. We remain loyal and offer a bespoke service to each and every client. Retention rates are 100% with Landlords, Tenants and Sellers.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

139 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Very happy with the service

Exceptional service. Kept us well informed gave us feedback after every viewing. Organised all the legal checks on our behalf so we could market the property legally.

23 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Good service again

Flat sale went through very smoothly and Aaron J Barclay handled all interactions with the buyer and us very efficiently. They let me know whenever there was viewing as the property was empty. They also sold at a time of year when property sales are slow.

23 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Scammers

I ordered a gas and energy performance from this company but they haven't delivered it due to so many excuses. I paoid months ago.

Update: I'm so sorry for all the apparent trouble i caused your company, and thanks for sending my paperwork through.

20 de março de 2016
Opinião espontânea
logótipo da Aaron J Barclay - London Sales & Lettings

Resposta da Aaron J Barclay - London Sales & Lettings

Hello Elian,

I'm sorry about the problems you are having.

As explained to you a number of times over email and phone, we were not instructed by you to carry out your gas and EPC certificates. We were instructed by your estate agent - who has used us 3 times before without issue. Unfortunately as your estate agent has not made payment, we are unable to release any paperwork. We have tried to call the agent a number of times and also email but we cannot get through to them. As you know they are no longer trading, their website is offline and the land line has been disconnected. Unfortunately for you it seems like the agent is the one who has 'ripped you off' and taken your money and your tenants deposit. They also owe us for work done on your behalf and they owe a lot of other landlords rent and deposits.

We have explained to you that you are not our customer, the agent was. We only got in contact with you through the tenant who gave us access to the property to carry out the checks.

As the agent cannot be reached we have offered to let you pay for the work done, at a discounted rate of 50% as a gesture of goodwill. We totally understand that you have lost money and will, in effect, be paying for these certificates twice. However, it was unfortunate you did not use an agent who was registered with the TPOS and with Client Money Protection insurance.

We tried to call you today and offer you a further 25% off the total bill - which means a 75% discount to you. I can assure you that if you would have used in the first place none of this would have happened.

Maya,
Customer Service.

Classificada 5 em 5 estrelas

Super agents.

Instructed several agents one of which was Aaron J Barclay. They let my property the quickest and charged me the least. They also charge tenants a resonable fee. Fast to answer calls and keep me in the loop.

19 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great service all round

I received my gas PAT reports super fast after paying. Engineers were super polite and efficient and at less than £100 it is a bargain.

19 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

good prices

Ordered a few cp12s from Aaron J Barclay . Who better to use than an estate agent. I dont use their full services yet but will do in future after receiving such good service. Customers services sent my paperwork in hard copies, something they do not usually do.

18 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Satisfactory experience with AJB

I first came across Aaron J Barclay on Google. After seeing the good reviews on various forums I opted to use them. The experience has been satisfactory. Professional letting agents.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Quick, efficient

Used the inventory service and check in from Aaron J Barclay. Clerk came the first day and kindly agree to come back the next day so I could paint the walls and get them ready. Good service so would recommend to other landlords.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Stressful move

Its never easy moving. We have only moved twice in our lives. The whole proces to be very stressful but two staf from Aaron j Barclay in particular were very helpful. There were small things like recommending removal companies, organising safety checks and pushing along paperwork from our side which really helped to keep thinks organised and less stressful. It really is the little touches that made the difference on this occasion. We probably wont be moving again but if we did we would have no hesitation in using you again.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I have to give a 5/5 for the attentive customer service that we received. AJ Barclay are very professional and I would highly recommend them to everyone.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Positive and Happy

Booked a gas and electrical certificate for a domestic property in london. Easy to book and pay. Engineers picked keys from agents which was super hassle free. All dealt with in house. The cost was just taken out of my rent. Simple and easy. Quality work too.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Delighted

3 agents used. Aaron J Barclay not only got me the most viewings but also secured me a tenant who Paid 2 years rent advance. I'm over the moon. If they can do the same thing again in 2 years then I'll never use another agent again.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

No trickery

Great transparency. No upwelling. No tricks. No gimmicks. Great honest agents. I now have confidence that not all agents on London are out to rip tenants off.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service

High quality photos showing my property in the best light. Free floor plan and amazing looking brochures. That's what got me the best price for my very remarkable property. Will use again if buying or selling.

17 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome service

Awesome service. Efficient and helpful engineer. Fixed fault in my rental property that had been there for 2 years. Tenants very happy. Cheap and cheerful but still professional. Smart engineers who go the extra mile.

16 de março de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Good and Easy

Good and easy to use booking system and easy to track job progress. The only concern is the 4 hour time slot but I was able to call the engineer and ask when he would arrive. I would use Aaron J Barclay again for my landlord properties.

16 de março de 2016
Opinião espontânea

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