ABC legal did an amazing job getting both parties in my lawsuit served quicker than any sheriff has ever done. They kept me informed during the process and made sure to follow up to ensure service in... Ver mais
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Leia as opiniões dos outros
Through a Google search, I came across ABC Legal Services to assist our firm with a NM service of process. Their website was very user friendly, an associate over the phone was extremely helpful, and... Ver mais
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I was pleased that there was a live person to answer the phone. Always helpful and professional. The email communication was prompt and detailed. I knew where I was every step of the way. I appreci... Ver mais
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I wanted in hand service on the defendant, not service of his supposed wife. I sent a copy of his drivers license and his photo. Yes, I understand this is statutory personal service, BUT YOU HAVE LE... Ver mais
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Informações sobre a empresa
Sobre ABC Legal Services
Escrito pela empresa
Service Made Simple™
Fast, seamless service of process in 50 states and 88 countries—with one simple solution.
We’ve stayed focused on keeping it simple for our customers while we navigate the complexities of the legal system in all 50 states and 88 countries. We’ve set the standard, making it easier for law firms, legal professionals, businesses, government agencies, and individuals to deliver legal documents since 1974. From our first client to proudly serving over 50,000 professionals, we’re your local experts—nationwide.
Experience the ABC Legal difference today!
Sign Up For Free Order Today Upgrade to Professional™ Serve Anywhere PartnershipsEscrito pela empresa
Informações de contacto
1099 Stewart St., Suite 700, 98101, Seattle, Estados Unidos da América
- (206)521-9000
- learn@abclegal.com
- abclegal.com
4,1
Bom
3 mil opiniões
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Timely fulfillment of the services.
Timely fulfillment of the services through a fairly intuitive dashboard within the Company's website.
10 de abril de 2026
Resposta da ABC Legal Services
Laszlo, thank you for the 5-star review! We’re glad you found our website intuitive to use and that everything was completed quickly. We appreciate you taking the time to share your experience!
Our firm has had numerous experiences…
Our firm has had numerous experiences where this company fails to even dispatch the service attempts ordered, but the platform shows the attempts as "unsuccessful" (not: "never attempted", the accurate description). You have no idea there's an issue until after your writs of summons expire. Further, they don't issue refunds unless specifically requested on an order-by-order basis, meaning they retain funds for orders placed and confirmed but NEVER dispatched. Unacceptable.
14 de abril de 2026
Opinião espontânea
Resposta da ABC Legal Services
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this must be.
We take concerns like this very seriously, especially when it comes to service attempts and order status accuracy. Your feedback has been escalated to our customer service team for a thorough review so we can better understand what happened and address it appropriately.
Please reach out through your online account, where you can connect with our team via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT, if you’d like to provide additional details or discuss further.
Thank you again for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
Save your money! Avoid these guys at all cost!
This company is a total joke — and based on my experience, it feels like the business model is more about collecting fees than actually completing service.
I hired ABC Legal Services to complete service of process in two matters. In NYC, the initial attempt was made at a mailing address. After that failed, I provided a valid physical business address — and instead of correcting the order, I was required to submit a new request and pay an additional fee just to attempt service at the correct location.
Even after that, their first attempt at the correct address failed because the process server spoke with a concierge and simply left without making any real effort to have someone come down to accept service. Only after I pushed and provided clear instructions was service eventually completed — proving the issue was not access or difficulty, but lack of effort.
In Colorado, their handling of personal service has been unacceptable.
Their own process server confirmed the defendant resides at the address and made contact with a resident. Instead of completing service or making reasonable follow-up attempts, they labeled the situation “unsafe” due to the presence of household dogs (Poodles!), refused to return, and closed the file.
ABC Legal then:
-Refused to reassign a different process server
-Refused to continue attempts despite confirmed residency
-Claimed the address is “not servable”
-Attempted to charge an additional fee to send the sheriff instead
At that point, it becomes clear — they’re not trying to complete service, they’re trying to charge you again.
This is not a service issue. It’s a failure to perform followed by an upsell.
Process serving often involves evasive individuals — that’s literally the job. Walking away after initial contact and shifting the burden back onto the client is unacceptable.
I paid for service of process, not excuses and not repeat charges.
Given that service was never completed despite a confirmed valid address, I am requesting a full refund for the failed service.
If you actually need service completed, hire a local process server. ABC Legal is NOT it.
**UPDATE:**
ABC Legal has now responded publicly and internally, but their response still does not address the core issue.
Their process server confirmed the defendant resides at the address and made contact at the residence. The service was not completed because the server chose not to continue — not because the address is invalid or unservable.
This was not a safety issue. It was a routine residential service involving an evasive individual, and the job was abandoned after initial contact.
Despite that, ABC Legal has:
* Refused to reassign a different process server
* Refused to continue attempts
* Closed the order
* Attempted to charge additional fees instead of completing the service
This has now been escalated, and I am requesting a full refund due to failure to complete service despite confirmed residency and contact at the address.
I will update this review further based on how they resolve (or fail to resolve) this issue.
13 de abril de 2026
Opinião espontânea
Resposta da ABC Legal Services
Hi Sam,
Thank you for taking the time to share your experience. We’re very sorry to hear how frustrating this situation has been.
We take concerns like this seriously and want to provide some clarity. Based on the process server’s report, the environment at the address was determined to be unsafe. Safety is our number one priority, so we’re unable to send additional servers to that location.
As an alternative, service through the local sheriff is available, and we’re happy to assist with that option.
We understand your concerns regarding service attempts and communication, and your feedback will be shared with our team for review.
Please feel free to reach out through your online account, where you can connect with us via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT, if you’d like to discuss next steps.
Thank you again for your feedback.
Sincerely,
The ABC Legal Services Team
Resposta da ABC Legal Services
Julia, thank you for the kind feedback! We appreciate you choosing ABC Legal and are glad we could assist.
EASY TO DO AND DONE
3 de abril de 2026
Resposta da ABC Legal Services
Paul, thank you for the great review! Our team appreciates your support, and we’re glad we could provide a good experience.
Poor attention to detail.
They assigned an incorrect court and incorrect court date to my record. Just pulling the data from the submitted documents was not correct. I expected them to submit the proof of service to the court and they did not. I got a call from the court asking for the proof, i was able to get the proof and submit. The website and tech is very good. But the attention to detail is not good.
I also paid extra for expedited service. Was supposed to be two days. They don't serve documents over the weekend. They got my documents served with very little time to spare and if they had to make two trips they would not have made the deadline. Getting a refund of the service fee vs a tenant getting to stay another two weeks or a month is much more expensive. My point being, i don't want a refund i want you go do what I expected you to do.
1 de abril de 2026
Resposta da ABC Legal Services
Hi Mark,
Thank you for taking the time to share your experience. We’re glad to hear you found the website and technology helpful, but we’re very sorry to hear about the issues you encountered.
We understand how important accuracy and timing are, especially with court-related matters. Your feedback regarding court details and service timing will be shared with our team, as we take concerns like this very seriously and are committed to improving our processes.
We also want to clarify that, while we complete the service, filing proof of service with the court is the customer's responsibility. That said, we understand how expectations around this can be frustrating, and we appreciate you bringing this up.
Please feel free to reach out through your online account, where you can connect with our team via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT, if you’d like us to review your order further.
Thank you again for your feedback.
Sincerely,
The ABC Legal Services Team
Resposta da ABC Legal Services
Thank you so much for the 5-star review! We’re happy to hear the service was completed quickly and that the updates along the way were helpful. Keeping our clients informed throughout the process is very important to us, and we look forward to assisting you with any future cases!
I am very happy with your service
I am very happy with your service.
The on-line system was easy to navigate. Service was effectuated fast and efficiently!
10 de abril de 2026
Resposta da ABC Legal Services
Chris, thank you for the 5-star review! We’re glad you found our website easy to use and that everything was completed quickly. We appreciate you taking the time to share your experience!
I had a very disappointing experience…
I had a very disappointing experience with this process server. Communication was extremely poor—multiple calls went unanswered, and I was unable to get timely updates on the status of service.
More concerning, the server made unilateral decisions without authorization. An address was labeled a “bad address” after only a single attempt when the business was simply closed, and an alternative address was used without my approval. This is not an acceptable practice, especially when proper service requires diligence and adherence to client instructions.
Overall, the lack of responsiveness, insufficient attempts at service, and failure to follow direction made this a frustrating and unreliable experience. I would not recommend this service to anyone who needs professional and thorough handling of legal documents.
11 de abril de 2026
Opinião espontânea
Resposta da ABC Legal Services
Hi Melisha,
Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this situation was, especially regarding communication.
We take concerns like this very seriously, and what you’ve described is not the level of service we aim to provide. We understand how important it is that service attempts are handled carefully and in line with your direction.
We’re escalating your feedback to our customer service team for a thorough review so we can better understand what happened and address it appropriately.
Please reach out through your online account, where you can connect with us via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT, so we can look into this further with you directly.
Thank you again for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
ABC legal did an amazing job getting…
ABC legal did an amazing job getting both parties in my lawsuit served quicker than any sheriff has ever done. They kept me informed during the process and made sure to follow up to ensure service in a timely manner so that the initial hearing did not have to get moved. I could not be more pleased with the service provided by ABC legal for the service of process. The fact that I was able to use them in both Tallahassee and the Tampa Metro area made it super easy so that I did not have to continue to provide multiple sets of documents to multiple process servers. Great job ABC legal, and I will definitely use you again in the future.
10 de abril de 2026
Resposta da ABC Legal Services
Jeffrey, thank you so much for your kind words! We’re thrilled to hear that your experience was smooth and that we helped keep your case on track.
It’s great to know that our updates and ability to serve in multiple locations made the process easier for you. Providing reliable and efficient service across different areas is something we take pride in.
We truly appreciate your support and look forward to assisting you again in the future!
Complete Failure
Failure to take responsibility or correct fraudulent service by your server. Lack of response to numerous requests for supervisor support. Poor staff management and training resulting in lacking customer service.
3 de abril de 2026
Resposta da ABC Legal Services
Hi Yosara,
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how concerning this must feel.
We weren’t able to find any prior messages regarding this issue, but we want to understand what happened and take a closer look. From what we can see, your proof of service is available in your account, though we understand there may be more to your concern.
Please reach out through your online account, where you can connect with our team via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT. We’d be glad to review everything with you directly and help however we can.
Thank you again for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
I know how you work and will be my to…
I know how you work and will be my to go company! Highly recommend
10 de abril de 2026
Resposta da ABC Legal Services
Jenny, thank you so much for taking the time to leave a review! We appreciate your feedback! Our team works hard to provide reliable service, so your recommendation truly means a lot to us.
NO WORRIES in finding pro process…
NO WORRIES in finding pro process service, and in a very small town with very limited sources!
3 de abril de 2026
Resposta da ABC Legal Services
Carla, thank you so much for your kind words! We’re really glad we could make the process easy and dependable for you.
We work hard to provide coverage across the country, including smaller towns where options can be limited, so it means a lot to hear this reflected in your experience.
Thank you again for choosing ABC Legal!
Did a Good Job but Kept on Paying
I kept having to pay for different locations to try and serve someone who did not want to be served and would not provide a serviceable address.
27 de março de 2026
Resposta da ABC Legal Services
Hi David,
Thank you for your feedback. We’re glad to hear that service was ultimately completed, though we understand how frustrating it can be when multiple attempts and locations are needed.
When a recipient is difficult to locate or actively avoiding service, additional attempts at different addresses may be necessary. We appreciate your patience throughout that process.
If you have any questions or need further assistance, please feel free to reach out through your online account, where you can connect with us via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you again for your feedback.
Sincerely,
The ABC Legal Services Team
ABC did very good
ABC did very good. I’ve had to have people served in the past (I thought this was going to be a long process). This was easy and convenient.
3 de abril de 2026
Resposta da ABC Legal Services
Thank you so much for the thoughtful review, Hamid! We’re glad to hear the process was smooth and convenient. Our team works hard to provide reliable service, so your feedback means a lot to us!
Resposta da ABC Legal Services
Thank you so much for the 5-star review, Shawn! We’re happy to hear that the updates provided were helpful. Keeping our clients informed throughout the process is very important to us.
Service was excellent and I’ll be using…
Service was excellent and I’ll be using it again in the very near future, thanks.
3 de abril de 2026
Resposta da ABC Legal Services
Timothy, thank you for taking the time to leave a review! We’re delighted to hear your experience with ABC Legal was excellent. We appreciate your trust and look forward to assisting you with any future cases!
Messed up with other case
Messed up with other case. All the name, court address, case number are wrong. And took the customer service 3 times to have everything fixed
3 de abril de 2026
Resposta da ABC Legal Services
Hi Tang,
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been.
Our team has corrected the case number on your proof of service and sent the updated document to the process server for signature. The updated proof of service is now available in your account.
If you have any questions or need further assistance, please don’t hesitate to reach out through your online account, where you can connect with us via live chat, available Monday–Friday from 7:00 AM to 4:00 PM PT.
Thank you for bringing this to our attention.
Sincerely,
The ABC Legal Services Team
ABC LEGAL was consistant their effort…
ABC LEGAL was consistant in their effort to serve the documents and kept us informed all along Nice dashboard interface.
2 de abril de 2026
Resposta da ABC Legal Services
Thank you for the 5-star review! We’re glad you found our website easy to use and that the updates along the way were helpful. We appreciate you taking the time to share your experience!
Simple website
Simple website. Excellent communication Great service. Great pricing.
3 de abril de 2026
Resposta da ABC Legal Services
Michael, thanks so much for the great review! We’re happy to hear the online process was simple and efficient. Our team appreciates your feedback!
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