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Ableworld - Nantwich Opiniões 

32
•
TrustScore: 4.5 em 5

4,7

39 Beam Street, CW5 5NF Nantwich, Cheshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a local care home we were delighted when Julie visited us yesterday to present us with a cheque for our residents fund following a recent raffle at Ableworld. This was a lovely and totally unexpect... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have had 2 previous stair lifts supplied from Ableworld. Our present lift was 10 years old with spares no longer available so we decided to replace. Mark Lee came to see us on a Thursday to give us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We purchased a stairlift from Ableworld because their local reputation led us to use them again. Unfortunately it became clear that we had been supplied with what is known as "A Friday build" 5 ti... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. Fornecedor de artigos hospitalares
  3. Fornecedor de equipamento para deficientes
  4. Loja de cadeiras de rodas

Sobre Ableworld - Nantwich

Escrito pela empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Informações de contacto

  • 39 Beam Street, CW5 5NF, Nantwich, Cheshire, Reino Unido

  • 01270 626971

4,7

Excelente

TrustScore: 4.5 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(32)

769 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service and range

Excellent service, price and range

26 de setembro de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi Mr Williams, thank you for your wonderful review! We’re delighted to hear you were happy with the service, pricing, and range available at our Nantwich store. If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

Such good friendly service

From the initial phone call to check stock and reserve a jolly boot scooter, to collecting it the following morning, the staff were friendly and helpful. My husband was shown over the scooter and even though he already owns another scooter they still took time to explain everything about this model and allow him to have a go to make sure he was happy before purchase.

15 de setembro de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Gill, thank you for your lovely feedback. We're delighted to hear that you had a positive experience from the initial phone call to collecting the scooter. It's great to know that our staff took the time to explain everything thoroughly and made sure your husband was comfortable before making his decision. We appreciate your kind words!
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

Best service ever what a lovely lady

Best service ever what a lovely lady, knew her product and fully explained everything!

17 de agosto de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi, thank you for your lovely review! We're delighted to hear you received such excellent service and that our team member was able to explain everything clearly. If you ever need any further assistance, we're always here to help.
Kid regards,
Ableworld

Classificada 5 em 5 estrelas

Very informative assistant

Very informative assistant. Lots of useful recommendations which means we got the best equipment possible for our situation.

13 de agosto de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi BJ,
Thank you for your 5 star review! We're really pleased to hear that you found our advice informative and helpful, and that we were able to recommend the right equipment for your situation. We appreciate your feedback and we're always here if you ever need any further assistance.
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

The staff where very helpful and friendly

The staff where very helpful and friendly from the time we entered the shop
To the time we l
left would recommend this service to anyone 😏

10 de agosto de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi Melvyn, thank you for your lovely review! We’re delighted to hear that our staff were helpful and friendly throughout your visit. Your recommendation means a lot to us, and we're always here to help if you need any further assistance.
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

Issue with incident with mobility…

Issue with incident with mobility scooter 🛵 spoke to insurance company,they told me to contact company to deal with scooter after collection and examination the report said there are no problems with the scooter and a cost of only £20 collection and return am more than happy with the outcome and no claims on insurance thanks again ableworld .

2 de julho de 2026
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi Kenneth, thank you for your kind review! We’re delighted to hear that everything was resolved smoothly with your mobility scooter and that you were happy with the outcome. Thank you for choosing Ableworld, and please don’t hesitate to get in touch if we can help you with anything in the future.
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

Excellent and local!

We went into our local store and found the assistant to be knowledgeable, charming and comforting. Furthermore, we were delighted to discover that we did not need to pay VAT on the purchase!

3 de julho de 2026
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi, thank you for taking the time to share your experience. We're thrilled to hear that our assistant was knowledgeable, charming, and comforting, and that you were pleased with the VAT exemption.
Kind regards,
Ableworld

Classificada 5 em 5 estrelas

I have to say that your service…

I have to say that your service engineer at Nantwich was very very informative with regard to my repair on the mobility scooter. I would certainly recommend ableworld to other users.

5 de setembro de 2025
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi Robert,

Thank you so much for your kind words! We’re thrilled to hear that our service engineer in Nantwich was able to provide informative and helpful support. Your recommendation means a lot to us, and we really appreciate you sharing your experience.

Take care,
Ableworld

Classificada 5 em 5 estrelas

From a very satisfied customer, thank you Julie

My husband and I visited your Nantwich branch yesterday to look at folding, lightweight mobility scooters and were delighted with the service we received from the manager, Julie. She explained the merits of the scooter she felt met my needs in detail, but also made comparisons with other mobility scooters, before allowing me to try it out both inside the store and outside. We found all of the staff very friendly and informative which made the purchase very enjoyable. I am thoroughly enjoying the freedom my new scooter is giving me and top marks to Julie and her Team from a very satisfied customer. Thank you.

27 de março de 2025
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hi Susan,

Thank you so much for your review! It's great to hear that our Ableworld Nantwich store provided excellent service on your visit to the store and helped you find the perfect Mobility Scooter! We hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Ableworld help

Due to severe arthritis in my hips i needed a wheelchair, Julie gave me lots of help and advice in selecting a Quickie electric wheelchair.Its opened up the world again for me.I can now go places with my wife that i haven't been able to for a long time.Juliie was brilliant and is obviously a great asset to the company.Thanks again.

1 de julho de 2024
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Alan,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Nantwich team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Classificada 5 em 5 estrelas

HAPPY, SATISFIED CUSTOMER! 😊

FAST DELIVERY!
ITEM AS DESCRIBED.
WELL PROTECTED IN BOX.
EASY MINIMAL ASSEMBLY.
DIDNT NEED TO ADJUST BRAKES OR USE ANY SPANNERS.
GREAT TO PUSH ALONG AND THE STRONG BLACK BAG THAT COMES WITH IT, ALSO IS VERY USEFUL TO PUT BITS AND BOBS IN.

18 de setembro de 2023
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that you are happy with your online order. We hope to see you again here at Ableworld.

Take care
Ableworld

Classificada 1 em 5 estrelas

I ordered a reconditioned stairlift for…

I ordered a reconditioned stairlift for my 81 year old mum on 26 April 2023 and paid £2395.00 and there would be a 2-3 week wait for installation. It was installed on 22 June 8 weeks later after many phone calls chasing them! Mum sadly passed away 9 weeks after if was installed. I phoned Ableworld to see if they could buy it back (obviously at some reasonable price!). They offered £75 !!!!! and couldn’t commit to a date to take it out of the property as they were so busy. They obviously couldn’t care less so no I definitely would not recommend them at all.

22 de junho de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Rachel,
We are sorry to hear that you are disappointed with our service, we would like to look into this matter in further detail, can you please contact the customer service team support@ableworld.co.uk to provide us with your full details, so that we can respond accordingly.

yours sincerely
Ableworld

Classificada 5 em 5 estrelas

Super Ableworld.

We purchased a stairlift from Ableworld because their local reputation led us to use them again. Unfortunately it became clear that we had been supplied with what is known as "A Friday build" 5 times Ableworld sent five different fitters all within 10 days of it being installed to solve its' various problems, to no avail.
Without any nonsense or even the thought of any argument, before two weeks were up they had replaced the whole thing with a dearer model and sent me a cheque for any inconvenience.
If anyone out there can better that for customer service and thoughtful employees all working together to achieve customer satisfaction, then I would love to hear anyone beat it.
Thank you all at Ableworld. We recommend you to everyone. Our heartfelt thanks.
Les and Vera.

8 de junho de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Leslie,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that our stairlift team here at Ableworld were able to help you and provide excellent service when this issue with your stairlift arose. We hope to see you again.

Take care
Ableworld

Classificada 4 em 5 estrelas

Having ordered items on a Bank Holiday

Having ordered items on a Bank Holiday, great customer service from Ableworld to have them dispatched immediately. Sorry about only 4 stars. If only the delivery firm had provided an opportunity to either view or advise on their expected delivery timing to enable me to be home to receive the parcel in the first instance, rather than then having to wait for it to be re-delivered.

9 de maio de 2023
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that you received great customer service from our Ableworld team. We appreciate all feedback.

Take care
Ableworld

Classificada 5 em 5 estrelas

Thank you so much Ableworld

As a local care home we were delighted when Julie visited us yesterday to present us with a cheque for our residents fund following a recent raffle at Ableworld. This was a lovely and totally unexpected gesture that will go towards an upcoming outing to Chester Zoo and will bring our residents much happiness. Thank you once again Ableworld for your generous support, from all at Woodeaves Care Home.

9 de maio de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Paul,

Thank you for taking the time to leave us this fantastic review. We are thrilled to hear that the donation received from our Ableworld Nantwich will help bring much happiness to the residents on your outing to Chester Zoo. It was a pleasure to help this trip become possible!

take care
Ableworld

Classificada 5 em 5 estrelas

Welcomed Repeat Custom

Well, another online ordering experience which was fulfilled by the team at Nantwich, and although I only needed a few things this second time around ordering, I was once again given such efficient service that my goods turned up next day.

How can people disagree or not use this business, with that level of service.

Mobility issues are so overlooked in this country by the younger generation, and I too in my (slightly) younger days may not have appreciated how fast life can turn upside down, and make you appreciate the help that is out there, like this business; a very convenient mobility aid supplier, all just so people like myself, and others who are, admittedly a whole lot worse off than I, can still hold our independence and have freedoms to go anywhere we may choose again.

Life has taught me a lesson in not taking anything to do with mobility for granted, and I will now say, we look above businesses like these at our peril.

Many, many thanks to all the team at Nantwich. Quick, friendly, and definitely worth every penny.

12 de abril de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello,

Thank you for taking the time to leave this fantastic review. We are so pleased to hear that the team at Ableworld Nantwich provides excellent service. It's also a delight to hear that our products enable you to gain back some independence! We look forward to seeing you again.

Take care
Ableworld

Classificada 5 em 5 estrelas

Excellent customer service

A fast, efficient service with very helpful staff.

14 de abril de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello Nick,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Nantwich were fast,efficent and able to help you. We hope to welcome you back again.

Take care
Ableworld

Classificada 1 em 5 estrelas

took my wifes scooter in for service at…

took my wifes scooter in for service at the store in northwich store as we do every year then a week later we are told it needs new batterys they have been in less than 6 months they would not honer there gurentee so i have to pay as my wife is 86 and needs her scooter to get around nobody seems to care

23 de março de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Dear David

Thank you for taking the time to submit your review on Trustpilot. We do appreciate feedback from all of our customers, good or otherwise, as we do strive to make our customers experience a positive one. Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.

The engineering notes state that replacement batteries were purchased by yourself in September due to them failing a charge, however further batteries were required recently following a service to the scooter. It was found that the batteries were tested again and found that they had failed again due to non-compliance of charging the batteries.

You are welcome to have the scooter back with the current batteries.

Kind regards
Ableworld

Classificada 5 em 5 estrelas

Stairlift Installation

We have had 2 previous stair lifts supplied from Ableworld. Our present lift was 10 years old with spares no longer available so we decided to replace. Mark Lee came to see us on a Thursday to give us a quotation. He explained the options for new and the cheaper reconditioned lifts, warranties and delivery/installation No pressure. Next day I called the office and ordered a new lift. Mark came and installed the lift on Thursday the following week. Again he explained all we needed to know about the lift operation. The old lift and all packaging removed. Thanks to Mark and the team for the excellent service. I would highly recommend this company.

16 de fevereiro de 2023
Opinião espontânea
logótipo da Ableworld - Nantwich

Resposta da Ableworld - Nantwich

Hello John,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Mark Lee from our stairlit engineering team was able to help you when purchasing your new stairlift and also provided excellent service. We hope you are happy with your new stairlift and hope to see you again.

Talke care
Ableworld

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