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Ableworld - Southampton Opiniões 

201
•
TrustScore: 5 em 5

4,8

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.

A empresa respondeu

Classificada 5 em 5 estrelas

Very good service, all my questions were answered and didnt feel pressured into buying. Will definitely be visiting again.

A empresa respondeu

Classificada 5 em 5 estrelas

Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional. Outstanding customer service. Thank you.

A empresa respondeu


Informações sobre a empresa

  1. Fornecedor de equipamento para mobilidade
  2. Fornecedor de artigos hospitalares
  3. Fornecedor de equipamento para deficientes
  4. Loja de cadeiras de rodas

Sobre Ableworld - Southampton

Escrito pela empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Informações de contacto

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Reino Unido

  • 023 8044 0000

4,8

Excelente

TrustScore: 5 em 5

201 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(201)

769 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I went into see about a pressure…

I went into see about a pressure cushion for my husband yesterday and was being helped by Jeff and Dean. I can not speak highly enough of the superb service and attention to making sure that I was getting all of the help I needed. Thank you so much for going above and beyond.

18 de março de 2025
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Resposta da Ableworld - Southampton

Hi Rebecca,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Perfect service s always with Ablewoe staff are…

As always with Ableworld the staff are incredibly helpful and nothing is too much trouble. On this occasion Dean helped me to purchase a new rollator. It needed a bigger shopping bag and he changed it for me. I cannot recommend this company high enough and even better at prices one can afford.

17 de março de 2025
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Resposta da Ableworld - Southampton

Hi Gwen,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Great service

Extremely helpful and kind service from Mark & James, fixing a problem with a scooter battery that needed its case putting back together. Cannot recommend highly enough.

13 de março de 2025
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Resposta da Ableworld - Southampton

Hi Brian,

Thank you so much for your review! It's great to hear our Ableworld Southampton store provided excellent service on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Dads table

Rang Ableworld as Dads wheel had broken on his table which was purchased from Ableworld years back. Was advised by the very helpful assistant on the phone to pop in with it today. When I arrived in the shop she met me and took the leg of the table from me, straight to the workshop where Mark and James managed to remove the fitting and fit a new wheel. Amazing fast service. I saw them both as they moved around looking for the new part. Very helpful and friendly. Then to my amazement they didn’t charge me. Thank you all so much for your brilliant outstanding service.

13 de março de 2025
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Resposta da Ableworld - Southampton

Hi Joan,

Thank you so much for your review! It's great to hear our Ableworld Southampton store was able to help get your dad's table back to normal and we hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

DEAN WOOLSTON BRANCH SOUTHAMPTON

WENT INTO WOOLSTON BRANCH WHERE MEET DEAN HE WAS VERY HELPFUL SHOWED US PLENTY OF MOBILITY SCOOTERS FOR MY WIFE WE WOULD RECOMMEND THIS STORE FOR ALL YOUR DISABILTY AIDS HIGHLY RECOMMENED

12 de março de 2025
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logótipo da Ableworld - Southampton

Resposta da Ableworld - Southampton

Hi Kevin,

Thank you so much for your lovely review! It’s great to hear that our Ableworld Southampton store provided excellent service on your visit and we hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Great experience

Myself and mum been looking to get her a chair and all online offered was private appointments,ableworld gave us the opportunity to try all sorts chairs and with the helpful down to earth friendliness of all staff we got a great chair and after service thanks guys

8 de março de 2025
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Resposta da Ableworld - Southampton

Hi Martin,

Thank you so much for your lovely review! It’s great to hear that you and your mum found the perfect chair, and we’re so pleased our team could make the experience easy and enjoyable for you both. We always want our customers to feel comfortable and supported when choosing the right product, so knowing we could help means a lot.

If you ever need anything in the future, don’t hesitate to pop in - we’re always happy to help. Wishing your mum many comfy and relaxing moments in her new chair!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Dean Ableworld

My sister and I visited Ableworld in Woolston.
Dean, was brilliant. He was not pushy, and very informative. He took time and was patient with my dad. He is an absolute credit, well done Dean.

We purchased a Riser Recliner chair from Ableworld. We also went to another well known shop, to check all options. However my dad was set on going back to see Dean.

It was my idea to visit another well known local mobility furniture shop to get a full scope of chairs available.

But my dad was so impressed by Dean he wanted to go back to Ableworld Woolston, and wasn't interested in any other shops. Due to Deans excellent service, and products available. We purchased the chair. that day.

Dean also recorded my sisters number to assist with the smooth delivery in the near future.
and explained he could be flexible to ensure that a family member was present to ensure a smooth delivery, and set up.

Albert

2 de março de 2025
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Resposta da Ableworld - Southampton

Hi Albie,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Southampton store was able to provide you with excellent service (especially Dean) and helped your dad pick the perfect Riser Recliner! We hope to see you again soon:)

Take care,
Ableworld

Classificada 5 em 5 estrelas

Great staff always friendly and helpful

I needed a new wheelchair so went to ableworld dean was fantastic and helped us a lot showed us the best of wheelchair range possible and took us step by step with all the feature's of the wheelchair we always have a great experience with ableworld

2 de março de 2025
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Resposta da Ableworld - Southampton

Hi Liz,

Thank you for taking the time to leave us this review, we are thrilled to hear our Ableworld Southampton store was able to provide you with excellent service and help you find the perfect Wheelchair for you! We hope to see you again soon.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Excellent service and help from the staff

I visited the Southampton (Woolston) shop today. I was greeted by a lady with a lovely smile who immediately enquired what she could do to assist me. This was the 3rd day of employment for Ruth and she went out her way to find answers to my questions as she was still learning. Together with Dean the Assistant Manager I was able to make the right purchases. She also accompanied me with my purchases to my car. Ruth had a great rapport and excellent customer service skills. I am sure in time as she familiarises herself with the business, that she will be a great asset to the Company.

20 de fevereiro de 2025
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Resposta da Ableworld - Southampton

Hi,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store (especially Ruth and Dean) provided excellent service on your visit to the store.

We wish all the best and hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Excellent customer service

Bought a wheelchair from Ableworld last February but we had lost the heel strap posts (possibly due to misuse). I took the footrests back and they repaired them while I waited and without charge. Brilliant customer service. I was served by Mark.

30 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hi David,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you on your visit to the store, and we hope to see you again soon.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Southampton ableworld

Attended the Southampton branch and dean was fantastic, helped me with choosing the right items for my grandparents.

29 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hi Laura,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you on your visit to the store, and we hope to see you again soon.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Last minute wheelchair fix!

Can’t thank Ableworld enough! Went above and beyond to help fix the wheelchair we brought over with us on holiday, me and my friend were due to the airport a few hours later to travel home with a completely bent frame on the wheelchair probably from too much shopping and they made sure if we got there quickly the wheelchair engineer would have a look for us, the whole problem was sorted and fixed in under half an hour and made it through the airport with no problems thanks to Ableworld, even made a point of letting the premier inn we were staying at know their details incase someone else had the same problems we did. Would never normally go out of my way to review anything but these guys made a really stressful situation go away easy as that so thank you all very very much

27 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hi Jodie,

Thank you for taking the time to leave us such a lovely review, we are thrilled to hear our Ableworld Southampton store was able to assist you quickly and efficiently with your Wheelchair. We hope to see you again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Ableworld in woolston was very helpful…

Ableworld in woolston was very helpful explained all reclining chairs to us and ordered in the size and colour for us to view and when we purchased it they arranged for delivery for the chair and a walker,and for the drivers to move sofa upstairs for us .

16 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hello Donna,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Ableworld Southampton store was able to assist you on your visit and we hope to see you again.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Great customer service

Great customer service received from Dean today. I only made a small purchase but that didn’t impact upon the service I received - importantly I didn’t have to ask for it, it was offered!

16 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hello John,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Ableworld Southampton store (especially Dean) was able to assist you on your visit and we hope to see you again.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service from Stewart (Woolston branch) who visited to help with a stairlift problem.
Problem detected and put right and workings of the stairlift explained to us with great patience and knowledge.
Thank you Stewart for your help, will gladly recommend Ableworld.

14 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hello Christine,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team were able to assist you on your Stairlift and we hope to see you again soon.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Wow met with Dean at Southampton store

Wow met with Dean at Southampton store. He was very helpful and ensured the products I was purchasing met my needs in full. He took time to demonstrate everything. I went in thinking it was one product I needed and he ensured I was sold the correct product. Dean is an asset to the store I wish more stores were as useful. Thank you.

3 de janeiro de 2025
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Resposta da Ableworld - Southampton

Hi Anita,

Thank you for taking the time to leave us this review. We are thrilled to hear our Southampton team (especially Dean) was able to assist you on your visit to the store. We hope to see you again soon.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Great service

Great service, my power chair was a bit unsteady but Dean sorted it in a few minutes and I didn't even have to get out.
It now steers correctly and I feel safer
Thank you

10 de dezembro de 2024
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Resposta da Ableworld - Southampton

Hi Lorraine,

Thank you for taking the time to leave us this review. We are thrilled to hear our Ableworld Southampton store (especially Dean) was able to assist you with your Powerchair and you can feel more safe and secure on your journeys.

Take care,
Ableworld

Classificada 5 em 5 estrelas

Fixed our wheelchair so quickly!

My dad's new wheelchair suddenly wouldnt brake. We thought we'd damaged it so took it to the store in Woolston. The shop assistant was very helpful and talked through all the options we had, and then said let me just check with the manager if he thinks we've got the part you need. Out came Jeff, and lo and behold in a couple of minutes he's fixed it, explained why the problem had occurred, and got the wheelchair back on the road. No charge, just super helpful and kind, in what was a very stressful situation for us. Thanks so much Jeff and team, we highly recommend your store and we will be back!

2 de novembro de 2024
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Resposta da Ableworld - Southampton

Hi Ruth!

Thank you for taking the time to leave us this review. We are thrilled to hear our Southampton team was able to help you out quickly and efficiently and get your Wheelchair up and running again. We hope to see you again soon.

Take care
Ableworld

Classificada 5 em 5 estrelas

Friendly and knowledgeable customer service

The staff in the Southampton branch of Abeleworld were very knowledgeable and patient when we visited this afternoon. They offered a ‘no pressure’ service and bent over backwards to solve a potential difficulty we had when buying a walker for my elderly mother. Halina’s cheerful, smiley attitude made it a pleasure to visit the shop. Thank you!

25 de novembro de 2024
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Resposta da Ableworld - Southampton

Hi Liz,

Thank you for taking the time to leave us this review! We are thrilled to hear our Southampton store was able to assist you in finding the perfect Walker for your mother! We hope to see you both again soon!

Take care,
Ableworld

Classificada 5 em 5 estrelas

Moility Scooter Service and battery replace

Having brought the mobility scooter from Ableworld Southampton some 3 and half years ago. Since then it has been well used almost every day, and travelled with us all over the UK. I recently took it back for a service and for a battery check that was a fail, Ableworld executed the work flawlessly and I feel above and beyond to support me. Highly recommended

7 de novembro de 2024
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Resposta da Ableworld - Southampton

Hi Stephen,

Thank you for taking the time to leave us this review. We are thrilled to see our Southampton store was able to assist you on your visit to the store! We hope to see you again soon.

Take care,
Ableworld

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