Such lovely people at the customer services. I’ve communicated by email and the response has been really fast, detailed and super helpful. My renewal application has been really easy with their help.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I completed application and had not provided enough info got an email and was unsure. however contacted company via phone and they talked me through it. Spoke to a lady called Charnade ( forgive spell... Ver mais
Applied for my disabled son aged 9 who gets high rate Dla and is a blue badge holder a doctors letter to state he needs a 2.1 ratio letters from o.t and from a Paediatrician but said he needs are th... Ver mais
The team were really good in helping guide me towards what documentation I was required to provide. The responses were prompt and clear and eventually they were able to process my application. Great... Ver mais
Informações sobre a empresa
Escrito pela empresa
What is the Access Card? The physical card acts as a photo ID that can be used to easily communicate your access requirements to events and venues, so that the venues can provide accessibility to the needs of their visitors. It also works online with other platforms like ticketing systems, to unlock the access facilities you need. The card shows a photo ID and translates a persons disability or impairment into symbols, effectively highlighting the barriers they face and the reasonable adjustments they might need. The Access Card app provides you with a personalised directory of venues, with first-class accessibility information to help you plan your trips.
Informações de contacto
Reino Unido
- accesscard.online
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Simple application process thanks to Wetherby Racecourse
The application process is simple and it is clear what documents are required to be uploaded for proof of disability and more importantly, how it affects you.
Wetherby Racecourse helped me with the initial application and everything was sorted within two days. I have an Access number but I am still waiting to receive my physical card through the post. It should save lots of time and trouble in the future when purchasing tickets etc
The application was at the peak of the…
The application was at the peak of the splendor and the response was very, very quick, of course, with the presentation of disability evidence, and now awaiting delivery. We also thank all the staff, administrators, and those in charge of this card for those with special needs.
Speedy response and rectifying my issue
Contacted regarding my access card and was delighted with the speedy reply and action taken by them to rectify my issue of my possibly deleting my acceptance which was appreciated x
Amazing and friendly staff
I applied for the card around 8pm in…
I applied for the card around 8pm in the evening and I received an e mail the next morning saying I had missed one bit of information they needed, I replied and uploaded the document and within 2 hours I had an e mail to say that I had been granted a card, this is the fastest and most efficient service I think I have ever had to use, I wish everyone was as simple as this 😄
Customer Service was brilliant
We had to go back to the doctor for more information and it took a while to get the appointment. I let them know this and they responded the same day with confirmation. They were brilliant.
Very pleased with the process and the…
Very pleased with the process and the time taken to process.
This is an amazing service for anyone…
This is an amazing service for anyone with a disability. The customer service is excellent and very fast to communicate back. I would definitely recommend.
Helpful Access Card Team
The Access Card team were very helpful and responded well to any queries I had with myself applying on behalf of my wife.
Great customer service support very…
Great customer service support very helpful and fast in responding, very happy with the outcome thank you
After many years of being disabled I…
After many years of being disabled I recently came across this card. It's opened up my life to new adventures, socialising and fun. They are so helpful, and understanding. Taking you step by step through the forms and procedures. Fantastic and thank you.
Really easy to do&quick responses
Quick to respond during application…
Quick to respond during application process and responsive to my requirements, which was very reassuring. Showed flexibility to make the process as easy as possible
Quickly rectified
Initial inadequate response quickly rectified
i have always had very good service…
i have always had very good service experience with Access having been with them for some years now.
Always courteous and helpful to resolve any issue i have.
Easy to apply and all queries dealt…
Easy to apply and all queries dealt with timely and efficiently
Awful company,
Awful company, wouldn’t recommend that make it as difficult as possible to get a card even though provided with proof of disability, blue badge & images in my opinion they are here to make it as difficult as possible and to give out as few cards as possible! I believe that the organisations that they operate at give money to them? I wonder if that is why they make it as difficult as possible to get
Kind and informative
Kind and informative. Questioned me where needed and were prompt to reply.
Overall positive experience - I am very appreciative of the service they offer.
Great service from start to finish
Great service from start to finish. Really quick turnaround and very helpful staff.
…great surport
This was the first time I ever applied for anything like this I called London coliseum for tickets to a show and was asked if I had a card for a disability and was quickly told about this and was helped straight away I received a email from yourselves. It was so straight forward email my information and three days i got a response and received my code great service and made so easy
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








