Access Equity Release Opiniões 254

TrustScore: 5 em 5

5,0

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Classificada 5 em 5 estrelas

I had been thinking of equity release for several months,eventually got in touch with Access Equity Release and spoke to my advisor Justin Ofoche, who couldn't have been more helpful,friendly and prof... Ver mais

Classificada 5 em 5 estrelas

Nick Chessman Worked closely with me for well over a year and has been amazing. Wise astute caring efficient much better than any solicitor I have ever known. I do realise he’s not a solicitor but a... Ver mais

Classificada 5 em 5 estrelas

I was thinking about retiring and needed to know I could still manage my mortgage on pensions. I applied and was very pleased with the response, it was quick efficient and easy to understand. All thre... Ver mais

Classificada 5 em 5 estrelas

My adviser Justin Ofoche was most helpful in explaining to me what Eq Rel is, how it works, what the process is, and guiding me through it. He gave me plenty of time to ask questions and we had severa... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário
  2. Consultor financeiro

Escrito pela empresa

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

254 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as opiniões

(254)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent Service from Dean

Dean was excellent. He explained our options clearly and professionally. He kept in touch with us regularly throughout the whole process. Very pleased with the service we received.

23 de março de 2026
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Resposta da Access Equity Release

It's great to read how much you appreciated the service Dean provided Teresa. Thank you for taking the time to let us know about the service you received and how clear and easy Dean made the whole process.

Classificada 5 em 5 estrelas

Trouble free process

Thanks to the excellent service provided by Dean Harrison, who kept us informed every step of the way, and promptly answered any queries we had. His assistance has been greatly appreciated during the process which would have been daunting to say the least. I would have no hesitation in recommending his services to anyone.

5 de maio de 2026
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Resposta da Access Equity Release

Thank you for these very kind comments. I know Dean will really appreciate your feedback. A lot of our customers are concerned about the process, and what to expect, when they enquire about releasing equity from their home. It is great to see that Dean took all those fears away and the service he provided made the process one that you would recommend to others. What a great complement.

Classificada 5 em 5 estrelas

Service Review

The absolutely best service for my specialised needs. Justin searched for the right lender for me and gave reassurance that the process could take time. I could not be happier with the result.

8 de abril de 2026
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Resposta da Access Equity Release

Thank you for your feedback Linda. It is great to read how Justin tailored his service to your specific needs and get the right result for you.

Classificada 5 em 5 estrelas

Our agent Nick Chessman explained the…

Our agent Nick Chessman explained the process in great detail and supported us throughout.

30 de abril de 2026
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Resposta da Access Equity Release

Thank you for your feedback Robin and telling us how Nick provided you the support you needed throughout the process of releasing equity from your home.

Classificada 5 em 5 estrelas

I was looking ln to Equity Release for home improvements

I was looking ln to
Equity Release for a long time and couldn’t make the jump, I felt very anxious. I then spoke to Trisha Batchelor who explained it all in a way I could understand she was extremely helpful and calming talking me through everything and I have now completed
Thank you Trisha

3 de março de 2026
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Resposta da Access Equity Release

Thank you for trusting us Diane and taking the time you needed to make sure it was right for you. This is a big step and it's important you get it right. I know Tricia would have been there for you every step of the way. I'm pleased you now know why it's right for you and you feel confident you've made the right decision.

Classificada 5 em 5 estrelas

Great professional service

Our advisor Jeff was very upfront with us about how the product and service worked. Everything was explained clearly and we were kept up to date with each step throughout the process. Very professional service.

25 de fevereiro de 2026
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Resposta da Access Equity Release

Thank you for this review Sharon. It's great to hear how professional Jeff was throughout the process and how he made the whole experience easy and clear for you.

Classificada 5 em 5 estrelas

Dean Harrison

Dean made the process very easy for our needs, every thing was straightforward and he was only a phone call away. I would recommend this service for anyone who wants to release some money from there house, thanks for your help 👍

28 de abril de 2026
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Resposta da Access Equity Release

Thank you for these comments Kevin. It's good to hear how easy Dean made the whole journey for you and that he was as accessible as you need. Thank you for the recommendation as well, that means a lot to us as that is one of the greatest complements you can pay us.

Classificada 5 em 5 estrelas

Highly Recommend

Where to start? Me & my family, had the absolute best experience from start to finish with Martin Wade.
Martin was extremely informative and persistently helpful towards us and throughout the all whole process, could not have asked for more from him really! Considering we knew nothing about this kind of thing - more the point finding these things extremely daunting, Martin gave us the full rundown on every bit of information, he were extremely polite and patient. No question went unanswered, If I could give more than 5 stars, I certainly would! Anyone considering Equity release and searching a qualified company then look no further, highly recommend - again Martin, we cannot thank you enough for your kindness, knowledge and desire to go above & beyond! Take care 🙂

23 de abril de 2026
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Resposta da Access Equity Release

Your comments are incredibly kind Charlie. When i shared your feedback with Martin, he was very humbled. For a lot of our clients Equity Release isn't something that they understand before they talk to us so to get the feedback that you were felt so supported and Martin was there for you every step of the way is exactly what we stand for. It's great to hear the impact this has had for you.

Classificada 5 em 5 estrelas

Making complex things easy

Amanda at Access Equity Release arranged equity release for our house. She turned what can often be a complex and protracted process into a clear and straightforward one. She kept us informed (in language that we understand), and most importantly, handled everything for us. A proper white-glove financial service - highly recommended.

24 de abril de 2026
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Resposta da Access Equity Release

Thank you for your comments Alex. I know Amanda is passionate about wanting all of her clients to understand what they are considering and getting the right result for them. To hear how much you appreciated her personal service and the way she does her job is brilliant. Thank you for sharing.

Classificada 5 em 5 estrelas

Simon and the team have provided us…

Simon and the team have provided us with a totally superb experience in this matter. Everything went extremely quickly and efficiently, with no major problemsencountered.
Well done to you and your team for a faultless experience.
Colin & Karen Shearman

27 de abril de 2026
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Resposta da Access Equity Release

So often people only see the impact their adviser has on the advice they get. What you have highlighted here Colin is that it really is a team effort and it's only by having a brilliant team at the beginning and end of the journey as well as having great stakeholders in solicitors and lenders can we do what we do. To see how you appreciated Simon and the whole team is really energising and means a lot to everyone involved. Thank you Colin.

Classificada 5 em 5 estrelas

Dean Harrison

Dean Harrison, the company staff I worked with was very knowledgeable, understanding and professional throughout. Overall, the level of service was excellent!

24 de abril de 2026
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Resposta da Access Equity Release

Thank you for this feedback Sola. It's great to hear how you found the service Dean provided and that you felt it was so good.

Classificada 5 em 5 estrelas

NAYLOR THE WINNER…

We found Simon Naylor to be a very honest man, very dedicated and caring, as opposed to other companies we have tried in the past, who where cold towards us, not always truthful and never return messages, Simon was always available to us and very patient with our layman questions.
No question was too small for him to answer, and he slowly explained and repeated again if was needed, without losing his patience or getting upset.
He has a great sense of humour, very kind attitude, and he was always there for us as needed.

21 de abril de 2026
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Resposta da Access Equity Release

Thank you for this feedback Isaac. Your comments really made me smile but also created a concern. Concern because at access Equity release we believe anyone who deals with us should be treated with respect, care, professionalism and honesty. To hear that you didn't get this before you came to us is not good news for our industry. I am really pleased that Simon, and the whole team provided that for you. You made me smile because you get the Naylor sense of humour! It's good that you saw the real Simon and you enjoyed the experience.

Classificada 5 em 5 estrelas

The level of service was excellent on…

The level of service was excellent on what was a complicated case. and we were kept informed all the time as to progress

15 de abril de 2026
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Resposta da Access Equity Release

Thank you for these comments Billy. We really appreciate the time you have taken to give us feedback on the service you received from us.

Classificada 5 em 5 estrelas

Tricia Batchelor is excellent!

I have to provide a review to mention how helpful Tricia Batchelor is. It was an absolute pleasure speaking to Tricia about my application. She was extremely helpful, knowledgeable, and I felt completely reassured and at ease. Would 100% recommend asking for her if you ever need to contact this company.

13 de abril de 2026
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Resposta da Access Equity Release

Thanks for these comments Angela. One of the biggest complements any adviser can ask for is for their clients to want to tell everyone how great they are - thank you. It really does mean a lot to Tricia and all of us here at Access Equity Release.

Classificada 5 em 5 estrelas

Tricia Batchelor has worked with my mum

Tricia Batchelor has worked with my mother to help her release some of the equity on her house.
Tricia was clear, friendly and professional throughout the process explaining to Kim at each stage.
Mum would highly recommend Tricia

5 de março de 2026
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Resposta da Access Equity Release

Thank you for your comments Simon. What makes this review even more special is that you have written it on behalf of your mum. We always encourage our clients to get their family involved in the process so they know what's going on. To hear how involved you were and also how much both you and your mum appreciated the service Tricia provided is great to hear. Thank you.

Classificada 5 em 5 estrelas

We had a recommendation from a close…

We had a recommendation from a close friend.
Amanda contacted us and straight away we knew we could trust her,
She guided us through everything with patience and clear explanations.
Communication was excellent if we had questions or queries. Would have no hesitation in recommending Amanda.

20 de março de 2026
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Resposta da Access Equity Release

Thank you for acting on your friend's recommendation Colin and contacting Amanda. To be trusted by a client with their friends is really special so it's great to hear how you endorse the recommendation that was made. This is the true test or world class service and will make Amanda's day. Thanks again.

Classificada 5 em 5 estrelas

Tricia bachelor was a very good help…9

Tricia bachelor was a very good help she sorted everything out for me and was very patient with me and I trusted her with everything she is a real credit to your company. David England

9 de abril de 2026
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Resposta da Access Equity Release

Thank you for this David. I couldn't agree more and it's great to see how much Tricia's clients appreciate what she does and the way she does it. Your comments are appreciated.

Classificada 5 em 5 estrelas

Justin made my experience stress free…

Justin made my experience stress free and understanding. Felt reassured and confident as I was really nervous to begin .
Thanks very much

2 de abril de 2026
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Resposta da Access Equity Release

It's brilliant to hear how the service Justin provided you made you feel secure and reassured Paul. That is a sign of really making a difference and caring about getting it right - that's what Justin does. I really appreciate you taking the time to provide this feedback.

Classificada 5 em 5 estrelas

Most reliable company

Very helpful from start to completion. Tom Dalton was so patient with me and made me feel confident in what I was doing.
I would happily recommend them to friends.

27 de fevereiro de 2026
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Resposta da Access Equity Release

Thanks for your comments Ann and thank you for recommending Tom to your friends. What a huge complement.

Classificada 5 em 5 estrelas

Equity release completed and made easy for us

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were kept informed at all stages of the process and without her expertise and knowledge we wouldn’t have been able to do this. Thankyou Tricia. You’re a credit to your company.

2 de abril de 2026
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Resposta da Access Equity Release

Thank you Pamela for these comments and for allowing Tricia be there for you. It is a real privilege to be allowed to support our clients make sure they have a plan to make the most of the future, a privilege Tricia never takes for granted. Thank you.

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