accredify 

They have taken over 4.5 k money I could not afford I’ve had to start all over again and pay 3.5 k again don’t now what to do about them as they have just disappeared. Every time I up load more and more evidence they just kept coming back with asking for more and more to so they couldn’t actually lodge the application. This went on for six months and then at Christmas they just disappeared. No only just an industry message saying they’re restructuring the several other companies out there that when you find them, they sound like it’s the same person you’ve been dealing with.
Naive Kiwi got ripped off to trust in in the world that believes what it sees on line with transport it was meant to weed out the chaff to show true honesty not just shit. Google reviews all good Google reviews.

Tragic. Took the money $ 3.5k in November, was collecting all the evidence for the RPL and in January the disappeared. Disgraceful behaviour and bank cannot do anything since it was a bank transfer from my end. I’ve raised it to Fair Trading NSW as well as ASQA. Thinking about police report.

Scam - just to echo what the other reviews have said. Took my money in November saying they would be able to help me with my prior experience to get the carpentry certificate. Once they had it they were completely unresponsive and now the website has been shut down and I’ve seen that the company has gone into liquidation.

The company got liquidated without paying back people that have already paid for their services!

This company was a scam.
Took my money $4500.
Gave you just enough information, no follow ups when trying to find out if my course had been completed. Just smoke a mirrors.
I hope legal proceedings come to the directors and give all people their money owing back

An extremely negative experience with Accredify, characterised by a lack of transparency and contradictory information.
I applied for a Diploma through RPL in September, paying AUD 4,000 upfront and clearly stating from the beginning that I had no prior qualifications in the field. After submitting all the required evidence, including the mandatory entry requirement units, I received only silence and evasive responses for weeks.
Later, I was told that the qualification had been “updated by the government” and that I needed to complete additional units with an extra fee of AUD 2,500. After contacting the RTO directly, I discovered that these were the same entry units I had already submitted. I was also told that an assessor had reviewed my evidence and found it insufficient, which was later denied by the RTO itself.
My account manager April disappeared, many emails went unanswered, and the director Penny used unprofessional and intimidating language. No assessment was ever initiated despite full payment.
I requested a refund multiple times, but it was refused.
All communication stopped before Christmas.

Been doing my rpl for over a year now. Everytime constantly asking for more and more information. Told me before Christmas they only needed 1 more lot of information to complete it. Been emailing and calling for weeks no replies. This company is a scam took my money made me jump through hoops constantly now have blocked my number right as I thought I was about to be finished.

This company is a scam. I contacted April Herrera before Christmas, and everything seemed fine. She told me they would resume operations on January 12th, but I haven't heard anything since. Friends went to check out their office at the address listed on their website, and of course, their offices don't exist. I intend to file a complaint.

I started my RTO before Christmas , Everything was smoothly until the Christmas break. Afterwards I tried to connect with accredify but no one is responding , not over phone or email.
Its so unprofessional.

I had a very positive experience completing my RPL for the Certificate IV in Kitchen Management (SIT40521) through Accredify. The entire process was smooth, well-structured, and clearly explained from start to finish.

The team was professional, supportive, and responsive, making the RPL journey straightforward and stress-free. They provided clear guidance on evidence requirements and kept me informed at every stage until completion.
I appreciate how efficiently the qualification was processed and delivered. I would highly recommend Accredify to anyone looking to have their skills and experience formally recognised through RPL.

Thank you to the Accredify team for the excellent service.

Signed up with accredify for cert III in refrigeration. Penny signed me up and April managed my Dropbox. They were very responsive and helpful. Would highly recommend accredify.

I have got a certificate with them. I had pretty much stressed about it because I really needed the certificate at the moment. They supported me whenever I needed. Quick response. I have got the certificate pretty much shortly. I really appreciate they were doing for me. Thank you so much.

I had a terrible experience with Accredify. I paid them to manage my RPL process, trusting they worked with legitimate colleges. Later I discovered that the college they used — Harbour City College — was fraudulent and shut down by ASQA, and my certificate was cancelled as a result.

Accredify refuses to take any responsibility. They simply told me to “contact ASQA” and offered no real help or solution. This is completely unacceptable for a paid service. They were the ones who organised my RPL and certificate through this college, and now I’m left with nothing.

I’ve contacted the NSW Ombudsman and will be taking legal action to recover my payment and hold them accountable.

Avoid Accredify at all costs. They work with unverified providers and do not support their clients when problems arise.

— Felipe Cerda

I unfortunately had to report this company. They tried to issue me a certificate III (which I already have) from an RTO I never consented to enrol in. Afterwards, they attempted to issue me a diploma from an RTO I once again, never consented to enrolling in. Feel free to write an excuse below - I have the texts from Pauline. I also was bullied by the manger Penny. I requested a refund multiple times, it’s been denied. Despite the fact that they issued me a Diploma from an RTO that has been permanently shut down by ASQA.

I completed a Certificate IV in Leadership & Management via RPL and it was only when I received my qualification transcript and Statement of Attainment that I knew who the RTO was that had completed my assessment.
ASQA has now deregistered that RTO and then cancelled my qualification. So I paid Accredify on enrolment in good faith that they would be using a compliant Assessor. Clearly this was not the case.
ASQAs advice was to go to Fair Trading to get a refund or an alternative assessment. Fair Trading said that I needed to deal with Accredify. My initial communication with Accredify was never answered and then in a follow-up phone call I was told to deal with ASQA and the deregistered RTO. This is a most unsatisfactory outcome and demonstrates that Accredify doesn't care about their students and they slip under the ASQA regulations.
If you are seeking to enrol in a qualification via RPL you need to be aware of how Accredify operates.

Did my diploma with them. I'm always very busy, working night shifts, so the account manager lady was helping out a lot. They are very solution-oriented. Just very competent and transparent people.

When I initially looked into RPL to achieve my Diploma in Leadership and Management, It appeared to be an overwhelming process until I enrolled and was given Denise as my account manager.
From the moment that I enrolled until I completed my qualification, Denise was there to support me. She answered all my questions, provided excellent guidance and really was just a plessure to deal with.
Thanks Denise, you were great !

Thank you to the team at accredify and my Account Manager, Aiga.
Achieving my Diploma in Community Services wouldn't have been possible without your daily support.
I couldn't recommend accredify enough. You made what initially seemed like a daunting process really easy :)

Appalling service, I spoke to a representative in February and was given information regarding RPL for a Diploma. Upon making further contact recently I was provided with the same information and assured the course was available for RPL through accredify. Denise then provided me with incorrect information and when I questioned her about it she told me to just write the course on the form, I advised her that the RTO did not offer that course and you cant just falsify formal documents. I then spoke to her manager the director Penny who has made escuse after excuse and told me the original person Pauline worked in a different area, however she is taking initial enquiries so she be well informed of the process. I have requested a refund and will see if that is provided. I have contacted the ASQA and reported this company. If my payment is not refunded I will contact the Commonwealth Ombudsman with the abundance of evidence I have. Please don't let these people bully you, they are providing false information for monetary gain and when you question them they bully and harass you. I have been receiving harassing emails from the director all day and have made a police report and reports to several government agencies. Now having to take legal action as the Director has refused to reimburse my deposit regardless of their discrepancies and false information.

I had an extremely frustrating and disappointing experience with Accredify while trying to complete my RPL (Certificate IV in Leisure & Health) through Christa College (RTO). I initiated my process on 3 December 2024, with the expectation that it would be completed within the 6-week timeframe they initially promised. However, despite my weekly follow-ups since 23 January 2025, I was repeatedly told by Denise that my case was under review by the director before being sent to Christa College (RTO).

After nearly three months of delays and misleading updates, I discovered on 20 March 2025 that my application had never even been submitted to the RTO. This is completely unacceptable and unprofessional. Worse still, Accredify ignored several of my emails or replied with vague responses. I only managed to get in contact with Penny (the director) by finding her personal number on LinkedIn — something that should never have been necessary in a professional process.

Out of desperation, I contacted Christa College directly, explained my situation, and thankfully they were extremely helpful. One day later, the assessor, Rebecca, personally called me and advised me to stop communicating with Accredify and liaise directly with the school moving forward. This only confirmed how poorly my case had been handled from the beginning.

Even after all this, Accredify has never offered a real explanation, taken accountability, or provided a solution to correct the damage caused.

To make matters worse, after I sent an email with my feedback, I received a dismissive and dishonest reply from the company director, falsely claiming that I had caused delays by refusing to provide documentation — which is completely untrue. All required documents were submitted and confirmed by Accredify back in January. Even then, the director’s response failed to provide any concrete details or take responsibility for what actually occurred. Instead, she stated that my file was now “closed.”

If you are considering using Accredify for any RPL or education-related service, I strongly advise against it. Their lack of transparency, accountability, and professionalism caused me unnecessary stress and serious legal implications. Choose a reputable provider that values people, not just payment.

Thank you
Danilo