Ace Golf bends over backward to make their customers happy. I've never dealt with this support from other companies. I purchased a Christmas sweatshirt from another company that offered refunds or e... Ver mais
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Leia as opiniões dos outros
Great customer support! Estella was particularly helpful and impressive. I had to return two recently purchased items (they were too long for me), they were not only courteous, but also accommodatin... Ver mais
A empresa respondeu
Die Kleidung ist optisch gediegen/raffiniert. Schöne Farben.Die Hosen fallen gerade im Kurzgrössenbereich passend aus. Und bei einer Rückgabe hat mich Carina als Kundenbetreuerin sehr kompetent und s... Ver mais
A empresa respondeu
I have just had the most wonderful experience with Acegolfs Support Team, (special mention to Carina), who efficiently sorted out a problem I had with a recent order/delivery. I accidentally chose th... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
- Email: service@acegolfs.com (Reply in 24 hours. Any inquiries and support regarding orders)
Informações de contacto
Singapura
- service@acegolfs.com
- acegolfs.com
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Exchange process was lengthy but…
Exchange process was lengthy but relatively easy. There was some confusion with repetiveness. Efer helped me.
Regards, G
Great return service agent
Jeawel responded right away with my request to return and was very helpful in helping me with the return policy.
Kenxi made this transaction so easy
Kenxi made this transaction so easy. I was 100% impressed.
Ace Golf's Mission Is to Please Their Customers.
Ace Golf bends over backward to make their customers happy. I've never dealt with this support from other companies. I purchased a Christmas sweatshirt from another company that offered refunds or exchanges. I got nothing from this company other than a headache. All I wanted was to exchange my purchase, but that never happened. I appreciate the integrity of Ace Golf.
10 out of 10!
Not only did company respond quickly but I was offered refund very quickly. I also loved the fact they had more than just refund option. Excellent company to deal with thank you. I love my leopard print sweatshirt.
Beautiful tops - but the wrong size
I ordered a number of beautiful tops, but I got the sizing wrong.
Alona couldn't have been more helpful regarding the returns...absolutely 10/10 for customer service!
Thanks so much!

Resposta da Acegolfs
Exceptional Customer Service
I ordered two shirts from Acegolf. I was looking around for UPF long sleeve shirts to avoid too much sun on the course. Other shirts I saw were much more expensive and kinda bland. These shirts looked fun and very colorful. I was a little leery to order but read about their commitment to customer service, so I took a chance. One of the shirts was not the color that it appeared to be in the picture and it looked like they sent me a different color. I sent an email asking for an exchange, which was answered almost immediately. Jazel went above and beyond, letting me know that she could not guarantee the color would be what I expected even if exchanged. She gave me several options, including returning for a full refund, getting 50% off the product or exchanging for a different product. I decided to exchange for another shirt, which she took care of immediately and then told me that there was no need to return the original shirt, which was still very nice even if not the exact color I wanted. The fit and quality of the shirts is really good and their prices are super reasonable. Overall, a great experience and I would highly recommend the company and the clothing to other women golfers.

Resposta da Acegolfs
Rücksendungen müssen nach Singapur auf eigene kosten
Ich verstehe nicht wie diese Firma so hoch bewertet wurde! Rücksendungen müssen nach Singapur auf eigene Kosten geschickt werden. Ich habe leider nicht die Rücksendebedingungen vorher durchgelesen weil der Laden seriös rüber kam. Blöder Anfänger Fehler meinerseits.
Jazel was very helpful in correcting my…
Jazel was very helpful in correcting my issue.

Resposta da Acegolfs
Gediegen
Die Kleidung ist optisch gediegen/raffiniert. Schöne Farben.Die Hosen fallen gerade im Kurzgrössenbereich passend aus.
Und bei einer Rückgabe hat mich Carina als Kundenbetreuerin sehr kompetent und sympathisch begleitet.Die Transaktion verlief reibungslos.Der Newsletter ist zu empfehlen.

Resposta da Acegolfs
Prompt replies to issue
Acegolf was very prompt and helpful with a mailing delays and return issues.

Resposta da Acegolfs
Bonne procédure de retour
Produit commandé conforme mais ne correspond pas à la taille. Procédure de retour et/ou d’échange très facile grâce à notre interlocutrice Jazel qui nous a bien assisté

Resposta da Acegolfs
Great service! Great product!
I needed to exchange a pair of the 28 inch eagle golf pants and I worked with Kenxi to get that done. The service this company offers is absolutely excellent and they work very hard to resolve any issues you might have. Beyond that the product is so incredibly comfortable and it really bridged for me the style gap between jeans and yoga pants for going out and about ;)

Resposta da Acegolfs
Great customer support
Great customer support! Estella was particularly helpful and impressive. I had to return two recently purchased items (they were too long for me), they were not only courteous, but also accommodating. I already own two pieces from Acegolf and I look forward to wearing them this golf season. I am sure I will get lots of compliments! I can recommend this company as trustworthy!

Resposta da Acegolfs
Professional, Fast and Kind
First, I didn't expect this transaction to happen so quickly. I received an email from Andy and he was fantastic. Andy took me through the whole process seamlessly. This is how you run a business. I definitely will be back to purchase more.

Resposta da Acegolfs
Très bon service après vente avec…
Très bon service après vente avec Penny, le problème des retours résolu rapidement, les articles sont conformes et il y a un choix énorme. Je recommande vivement

Resposta da Acegolfs
Great customer service
My experience with this company has been very positive. Items that I have ordered have been great styles and of great quality. Customer service agent, Irish, was very prompt and courteous while resolving an issue with an item.

Resposta da Acegolfs
A great company to deal with Estella…
A great company to deal with Estela at customer services was excellent the products are very good but they do come up on the large side though so bear in mind when ordering I would recommend downsizing one size .

Resposta da Acegolfs
Molto professionali e buona qualità dei prodotti
Molto professionali, rispondono subito ai messaggi e risolvono al meglio le richieste, prodotti di qualità dal taglio alle cuciture.

Resposta da Acegolfs
Great customer service
Was offered a prompt refund very swiftly thanks to Lyns kind help on customer support! Loved the trousers though, unfortunately couldn’t keep them.

Resposta da Acegolfs
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