Ace Rent A Car - Australia Opiniões 

421
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent car hire company, can't fault them. The customer service was amazing from Ajay and the other team members. Hire care was great for my 70+ days of use.

Classificada 5 em 5 estrelas

The whole process was efficient and hassle free. Staff were very pleasant and helpful. There were no issues with the car on collection, whilst driving or on return. The bond was back in my account... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ace Rent A Car in Redcliffe were extremely helpful with providing a hire car. Especially Steve who goes above and beyond to help customers out, I lost the key and he drove out on a Sunday to bring t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The car was there as requested at the designated time. A quick explanation of the vehicle features was forthcoming as were the charge assessments. The car was returned at the appointed time but the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de aluguer de carros

Escrito pela empresa

Most customer friendly car rental company in Perth. With Ace Rent A Car, you can always expect more. We, at Ace, specialise in , small, medium and large Cars, SUVs, Minibuses, Utes and commercial Van rentals. Longer you rent a vehicle, more affordable the price gets. With a large range of fleet, we have all new model cars, suvs, minibuses and vans at your service.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

421 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(421)

2 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Easy process

Easy process, Fantastic customer service

4 de abril de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Lisa, Thanks a lot for appreciating our services. Kind Regards,, Team Ace Rent A Car, Victoria Park

Classificada 5 em 5 estrelas

Great customer service

Great customer service, friendly staff, easy process booking the vehicle, great value for money, vehicles always nicely presented

3 de abril de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Craig, Thanks a lot for being such a fantastic customer. We look forward to welcoming you again. Warm Regards, Team Ace Rent A Car, Redcliffe.

Classificada 5 em 5 estrelas

Good service

Roni made the whole deal easy and simple , car was good just right, and every thing was as stated in booking. would recommend,

23 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Trevor, Thanks a lot for appreciating our team and services, you are a Legend. Thanks and Kind Regards, Team Ace Rent A Car, Mandurah

Classificada 5 em 5 estrelas

Efficient service

Efficient service, very helpful, excellent prices. I really appreciate everytime I deal with Pross Chhouk - so helpful thank you 😊

30 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Karamea, Thanks a lot for appreciating our staff and services. Thanks a ton. We look forward to welcoming you again . Kind Regards, Team Ace Rent A Car, Victoria Park

Classificada 5 em 5 estrelas

Best car rental agency

I went to so many car rentals agencies but they charge too much amount of money for old model cars. Finally, all thanks to my friend they have recommend me to approach ace rentals and it was really worth it. Thank you so much and I really appreciate your kind and heartfelt service to me.

27 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Kinley, Thanks a lot for such a fantastic review of our services. We look forward to seeing you again. Regards, Team Ace Rent A Car, Victoria Park

Classificada 5 em 5 estrelas

reliable

reliability

28 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Thanks & Regards, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

They were very compassionate to my…

They were very compassionate to my circumstances, re the death of my son. I was so moved to think that people can still care.

26 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Kathy, We are deeply sorry for your loss. Compassion is what makes us human. May God give you strength to bear your loss. Kind Regards, Team Ace Rent A Car, Mandurah

Classificada 5 em 5 estrelas

Experienced great customer service

Experienced great customer service, clean vehicle, easy online booking.

23 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Connie, Thanks a lot for your kind words of appreciation for our team. We look forward to welcoming you again. Regards, Team Ace Rent A Car, Victoria Park

Classificada 5 em 5 estrelas

Amazing service

Amazing service, polite staff

25 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Roisin, Thanks a lot for appreciating our staff and services. Kind Regards, Team Ace Rent A Car, Victoria Park, Perth

Classificada 5 em 5 estrelas

Perfect service as expected

Perfect service as expected. Thanks

24 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Thanks for appreciating our services David. Look forward to welcoming you again. Cheers, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

Great staff

Realy good staff
Also cars are in good nick

22 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Ross, Thanks a lot for appreciating our team and services. Look forward to seeing you soon. Regards, Team Ace Rent A Car, Redcliffe

Classificada 5 em 5 estrelas

Cudos to Ace

Well done Ace, the rental experience was made very easy by the staff member who was polite, courteous and attentive to detail. This was all at short notice by a "walk-in" rental.

21 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Francis, Thanks a lot for appreciating our staff and services. Look forward to welcoming you again. Regards, Team Ace Rent A Car, #Redcliffe

Classificada 5 em 5 estrelas

Lovely friendly very helpful staff

Lovely friendly very helpful staff. Very smooth registration. Good clear explanation of charges, fuel etc. and so far a really nice car to drive.

22 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Heather, Thanks a lot for appreciating our services and staff. Glad to hear that your car rental experience was smooth. Have a fantastic week ahead. Kind Regards, Team Ace Rent A Car, #VictoriaPark

Classificada 5 em 5 estrelas

Pross the outstanding service Boss

Pross was just outstanding in his customer service with nothing being too hard to handle, very accommodating to my situation - can highly recommend Ace Rent A Car

22 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Rob, Thanks for appreciating our staff and services. Don't be a stranger, you are always welcome to drop in for a cup of coffee if not renting cars. Regards, Team Ace Rent A Car, Victoria Park

Classificada 2 em 5 estrelas

Getting all the facts right first up

1. It is critical that a Car Book is with the car - so you know the controls of the car, basic features, tyre pressure required for different loads and MOST IMPORTANTLY OF ALL THAT YOU DO NOT PUT PETROL IN A DIESEL CAR... cost to me all up $850. You have been up since 2.00am -- now 2.30pm - hundreds of kilometres and you make this mistake as you were not told and did not know it was diesel even though you peppered the agent with heaps of questions about the car not having a book you forgot this one critical question.

2. It is important to know if a fuel debt is against the car... NO ... I did not walk away from paying for $158 for fuel in April 2023 --- ok ok you have camera footage to prove this against the number plate of this car?? -- but this is a hired van... not mine. Look you are stuck in the bush and now as well as being embarrassed accused of a default payment (now in March 2024) you are messed about with getting fuel...their response ... ok ok you look honest ... good grief.

The car/van should be marked it is a Hired Vehicle - cheapest advertising of all...paul thomas 0472703447

11 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Paul, Thats a nice detailed experience that you have written. However, you have conveniently forgotten to mention that you signed the contract and the vehicle inspection report which clearly says that it is a Diesel vehicle. Moreover, there is a bold sticker on the Toyota van that you hired, clearly stating "Diesel" on the fuel lid. Its your mistake wise guy and you paid for it. I hope you learn from it and never make this mistake again. Next time when you drive long distance, we would recommend a strong dose of coffee. Have a good life. Thanks, Ace Rent A Car

Classificada 5 em 5 estrelas

Highly Recomended

We booked KIA carnival for 8 people and had a very comfortable trip to Albany.

13 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Ujjwal, Thanks a lot for your appreciating our services. Regards, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

The vehicle was perfect for our needs…

The vehicle was perfect for our needs and comfortable for 6 passengers.
The navigation system was outdated - our only concern

16 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Gregory, Thanks a lot for appreciating our services. Toyota navigation system is a standard piece of tech installed in all the toyota vehicles. Maybe next time we can give you an external GPS which is a latest tech piece we have. Kind Regards, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

Good cars straightforward people .

Good cars straightforward people .

15 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Balram, Thanks a lot for appreciating our services. You have a nice day. Kind Regards, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

Great people Well managed

Great people Well managed. Been dealing with them for years. Would recommend to anyone

15 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Rod, Thanks a ton for being our regular customer. We are grateful and we look forward to welcoming you again. Kind Regards, Team Ace Rent A Car, Perth

Classificada 5 em 5 estrelas

cheap and affordable

11 de março de 2024
logótipo da Ace Rent A Car - Australia

Resposta da Ace Rent A Car - Australia

Dear Ranjdar, Thanks for your appreciating our services. Regards, Team Ace Rent A Car, Perth

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