Really disappointed with the after service. The broadband worked fine for a few months but then started to go slower. We called Acorn and they provided a new router but it didn’t make much difference.... Ver mais
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Leia as opiniões dos outros
Appointments were kept, delays were notified as they happened, extremely polite, helpful installer, who made sure everything was working before he left. He also advised us that we could contact him in... Ver mais
The engineer made a good survey of the house and best signal location. The equipment and wiring was done quickly, professionally and completed a tidy job. Setting to work was explained and s... Ver mais
Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very fr... Ver mais
Informações sobre a empresa
Escrito pela empresa
Acorn Broadband offers high speed wireless internet throughout the Highlands in Scotland reaching some of the most remote areas possible!. An open door of possibilities, education, employment and of course entertainment. The possibilities are simply endless!
Informações de contacto
Naver House, Naver Rd, Thurso, KW14 7QA, Thurso, Reino Unido
- 0184 753 5001
- darragh@acornbroadband.com
- acornbroadband.com
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Im on the R350 package last week thy…
Im on the R350 package last week thy sent me an email i must pay R677 i phoned them and thy said its an tecnical problem but its sorted. Today thy wanted to debid R677 from my acount and the debidorder faild. I phoned them again this morning now thy say i must make a plan to pay them. If it was my mistake i would gladly go out of my way to get the money im ther acount but its was there mistake so they must be responsible for there mistake not me. I am defnitly canceling them

Resposta da Acorn Broadband
Great staff
Easy process to follow. Friendly team. Neil was particularly understanding and did a great job explaining everything to my grandmother and caused no disruption at all. Service so far is good - a vast improvement on previous copper wire service. Highly recommended.
Very professional installation service.
The installation technician arrived as planned and performed the installation in a very safe and efficient manner. Very professional and a real pleasant chap.
Brilliant so far
Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.
Excellent customers service
Excellent service from beginning to…
Excellent service from beginning to end. Wish we’d gone to Acorn much sooner
Excellent service
From start to finish the process was…
From start to finish the process was quick and easy.
The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything.
Fantastic service, excellent company and at last really good broadband in a very rural area.
First class workmanship on…
First class workmanship on installation, works perfect
Top Service
From the moment I submitted my enquiry to the completion of the install, Acorn Broadband were fab. Special mention to the engineer Neil who ensured I got the best signal possible. He was incredibly helpful and a great ambassador for the company.
Quick and tidy
Quick, tidy installation. Now have internet at 10 times my previous speed!
very prompt turning on the service when…
very prompt turning on the service when I needed it most. Email correspondence always timely and polite
The install was straightforward
The install was straightforward, I went for the 30 speed package, but I cannot get more than 9, engineer still working at it, the bad weather didn’t help.
Excellence from the whole team
I found them extremely helpful. Great communication and the installer arrived on time and it was quick and easy and working within two hours from arrival to departure. Great service
No hassle experience
No hassle getting fixed up, a quick phone call got the ball rolling. Arrangements were made for engineer to install and was up an running in no time .
I am really happy with the speed of the…
I am really happy with the speed of the broadband and the installation was quick into my house and well worth for money I will recommend to my family and friends
acorn broadband
got acorn broadband as the company i already had were getting slower and slower, so thought i would give acorn a try as they are local as well, didn't have to wait long to get it installed and it was up and running right away, after initial teething problems which were sorted out the next day i have no complaints so far, would recommend
Very fast and reliable
Very fast and reliable! We get about 27mb/s as our top speed, and we average in the low 20s. Which is a vast improvement on our 1mb/s previously! Couldn't recommend it enough for people out in the sticks like ourselves!
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