Please think twice before booking this house. We arrived for a 12-night stay to find stained sheets and hair on multiple beds, dirty bathrooms and furniture, dead bugs on the window sills, and badly s... Ver mais
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Informações sobre a empresa
- Arrendamento para férias
- também em
- Acomodação de férias
- Agência imobiliária de arrendamento de casas de férias
- Arrendamento de apartamentos de férias
- Casa rural
Informação fornecida por diversas fontes externas
Property Management with over 15 years of experience in tourism. We offer a wide range of services to provide an amazing vacation experience. #Orlando #Vacation
Informações de contacto
2,1
Mau
21 opiniões
Sem histórico de convites para avaliação
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Dirty undies left under the bed
If I could give a negative star review, I definitely would.
The property has potential but the management company did not take care of the gross mess we were left with. They required us to sign a contract stating no parties but the house looked like a "frat" house (sorry to the fraternities but I think many will understand the reference). The floors were absolutely disgusting (tan carpet with stains throughout). The cleaning crew neglected the simplest task like wiping hand rails (heard of COVID?)... cleaning dishes, vacuuming, sweeping the floor, kool aid puddles in the fridge, moldy shower curtains and SO MUCH MORE...SADLY. There were streamers, water bottles, stained bedding, not enough towels (none for the pool and we were left with 8 towels for the family), and the icing on the cake was the pair of dirty underwear and shorts (not mine!) under the bed. In addition, the AC was broken. My saga continues....there are no necessities at the house (no dishwasher tabs or liquid, no garbage bags, no paper towels, and only 5 1/2 rolls of the worst toilet paper), the air hockey table has multiple cords spliced together - the outlet is burnt (total fire hazard) and the door knobs fall off throughout.
They dont have a number where anyone answers the phone. The first day they replied to the texts and sent maintenance out to repair the AC and cleaning people to evaluate the filth. They fixed the AC and picked up the trash throughout. The need for cleaning remained, as did someone else's undies under my bed. On day 2, a person came over to ask if we needed cleaning with a one-year-old in tow. We said that she could not clean with a baby because we were not babysitting....and now we have have reached out numerous times throughout today and they have not responded or addressed a single issue.
The company that owns this rental unit is crap! DO NOT GIVE THEM YOUR MONEY! FIND A DIFFERENT PROPERTY. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD!9
2 de abril de 2021
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