A near perfect experience with our order. The consignment of glass bottles was extremely well packaged and none were broken. However, some contents of two of the six bottles managed to leak out t... Ver mais
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Leia as opiniões dos outros
Bars are amazining! Found them while visiting Ireland. Just wish they weren't so expensive to deliver to the states. If some how they were wholesaled here they would thrive. We do not have anything h... Ver mais
I was excited to find this business because I wanted to gift a friend some garlic sauce that she had loved when we visited Ireland last year. I placed my order and immediately realized I'd purchased... Ver mais
Items came very poorly packaged and box was damaged during transit. Items inside box were crushed/ opened and no longer edible. If a little time and effort was put into the packaging to protect the it... Ver mais
Informações sobre a empresa
Escrito pela empresa
Across The Pond Foods is a family owned business based in Ireland serving more than 10 years in the business. We started because of a feeling well known to many: homesickness. Through the thrills of travel and the incredible ups and downs of life, one thing remains constant, we all crave the peace that comes with being home.
Informações de contacto
Cabra Business Park, Commons, Thurles, E41 WY66, Co. Tipperary, Irlanda
- hello@acrossthepondfoods.com
- acrossthepondfoods.com
3,9
Bom
68 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 7% das suas opiniões negativas
Geralmente responde em 14 horas
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Big Wait for Product Delivery
Have not yet received product. Ordered product November 6. Nothing delivered as of November 20. Checked UPS tracking which now indicates the product is still in Europe and that it may arrive by November 28. Seems excessive. It would have been nice to know ahead of time delivery would take nearly a month (or possibly more). I can’t yet comment on packaging and quality of product received. So it also seems odd to get repeated notices to write a review when the only thing that has happened to date is that you have effectively processed my payment.
6 de novembro de 2025
Resposta da Acrossthepondfoods
Hi James,
**Edit** I am happy to confirm delivery of your order on November 24th. Sincere apologies again for the delay within UPS and thank you for your understanding.
------
Sincere apologies for this delay.
Our parcels are normally delivered to the U.S within 2-10 business days.
UPS tracking shows your parcel has been with them for the last 11 days.
We were not aware of the issue with your parcel being held within UPS until you wrote this review so we will now act on this immediately to establish the cause of the delay within UPS.
In the meantime, I will arrange to have a replacement order shipped via express to you today.
Apologies again for this delay with UPS shipping.
Kind regards,
Seamus.
Across The Pond Foods
Ordered some Taytos for friends
Ordered some Taytos, Barrys Tea and Cadburys Advent calendars to ship directly to friends in California. Everything arrived within a couple of days. Got a nice thank you from my friends. Will definitely use again.
4 de novembro de 2025
Opinião espontânea
Great website and fast shipping with…
Great website and fast shipping with UPS. Was able to get Irish food I could get no where else, thanks a million!
4 de novembro de 2025
Opinião espontânea
Resposta da Acrossthepondfoods
Thank you for your great review, Marcelle! We hope you enjoy what you ordered! 💐
Team Across The Pond Foods
Old school Irish Sweets
I decided to get some old school Irish sweets over to my brother and nephews in the states for Halloween. Everything arrived in great condition and in time. Will use again.
23 de outubro de 2025
Opinião espontânea
Resposta da Acrossthepondfoods
Hi Eoin,
Thank you so much for your kind and supportive feedback, it truly means a lot to us! 💐
We hope your brother and nephews enjoyed everything, and we’re so glad you chose Across The Pond Foods.
Team Across The Pond Foods
Great products and quick delivery - advent calendars
I ordered some advent calendars for delivery to Canada.
Ordering was easy, the calendars are great, they arrived really quickly, were well packed and were in perfect condition when I opened the box.
20 de outubro de 2025
Resposta da Acrossthepondfoods
Thank you for your kind feedback Jonathon 😍
⭐ We’re so pleased your advent calendars arrived quickly and in perfect condition. Wishing you a joyful season
Thank you for choosing us 💐
Team Across The Pond Foods
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